Telephone Problems; Print Quality Problems - Canon FAX-JX300 User Manual

Telephone Problems

You Cannot Dial
Cause
The telephone line may not be
connected properly.
The power cord may not be plugged in
securely.
The machine may not be switched on.
The fax may not be set for the type of
telephone line in use (pulse/tone).
The Handset, Telephone, or Extension Phone Disconnects While You
are Talking
Cause
The telephone line cord may not be
plugged in securely.
There is Interference on the Line
Cause
A mobile phone or cordless phone may
be in use near the fax.

Print Quality Problems

The Print Quality is Not What You Expect; Print is Not Clear, is
Splashed, has Missing Dots or White Streaks
Cause
The paper you are using may not be
supported by the fax.
You may be printing on the wrong side
of the paper.
The nozzles on the FINE Cartridge
print head may be clogged.
The FINE Cartridge may not be
installed properly.
The FINE Cartridge print head may be
damaged.
Make sure all line connections are secure (see the Easy Setup Instructions).
Check that the power cord is plugged securely into the fax and into the wall
outlet (see the Easy Setup Instructions). If the fax is plugged into a power strip,
make sure the power strip is plugged in and turned on.
Press the [ON/OFF] to turn the machine on.
Make sure the fax is set for the correct telephone line type (see page 9).
Check that the telephone line cord is plugged securely into the fax and into the
telephone line jack on your wall.
Make sure that mobile phones and cordless phones are not used near the fax.
Make sure you are using the recommended paper (see page 15).
Some papers have a "right" side for printing. If the print quality is not as clear as
you would like it to be, try turning the paper over and printing on the other side.
Clean the FINE Cartridge print head if necessary (see page 58).
Make sure the FINE Cartridge is installed properly (see the Easy Setup
Instructions).
Determine if the problem is with the FINE Cartridge print head (see page 58)
and replace the FINE Cartridge if necessary (see page 55).
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Troubleshooting 71