Print Quality Problems; General Problems - Canon FAXPHONE B95 User Manual

Print quality problems _________________________

❏ The print quality is not what you expect; print is not clear, is
splashed, has missing dots or white streaks.
The paper you are using may not be supported by the fax.
• Make sure you are using the recommended paper (see p. 3-3).
You may be printing on the wrong side of the paper.
• Some papers have a "right" side for printing. If the print quality is not as clear as you would
like it to be, try turning the paper over and printing on the other side.
The nozzles on the BJ Cartridge
• Clean the BJ Cartridge
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The BJ Cartridge
• Make sure the BJ Cartridge
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The BJ Cartridge
• Determine if the problem is with the BJ Cartridge® print head (see p. 9-4) and replace the
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BJ Cartridge if necessary (see p. 9-5).
❏ The printout contains blurred or smudged ink.
The paper you are using may not be supported by the fax.
• Make sure you are using the recommended paper (see p. 3-3).
You may be printing on the wrong side of the paper.
• Some papers have a "right" side for printing. If the print quality is not as clear as you would
like it to be, try turning the paper over and printing on the other side.

General problems ______________________________

❏ The fax has no power.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 1-
5). If the fax is plugged into a power strip, make sure the power strip is plugged in and
turned on.
The power cord may not be supplying power.
• Check the power cord by substituting with another.
❏ The fax will not print reports.
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The BJ Cartridge
• Determine if the problem is with the BJ Cartridge
❏ Nothing appears on the LCD.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 1-
5). If the fax is plugged into a power strip, make sure the power strip is plugged in and
turned on. If the LCD remains blank, unplug the fax, wait five seconds, then plug it in
again.
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print head may be clogged.
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print head if necessary (see p. 9-4).
may not be installed properly.
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is installed properly (see p. 1-9).
print head may be damaged.
may need to be replaced.
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and replace if necessary (see p. 9-5).
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