You Cannot Log In To The Ap's Local Browser Ui - NETGEAR WAC104 User Manual

You cannot log in to the AP's local
browser UI
If you are unable to log in to the AP from a computer on your local network and use the
AP local browser UI, check the following:
• If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the AP.
• Make sure that the IP address of your computer is in the same subnet as the AP.
If the AP is not connected to your network and you are trying to log in to the AP over
its default IP address of 192.168.0.100, temporarily change the IP address on your
computer to 192.168.0.210 with subnet mask 255.255.255.0 so that the IP addresses
of your computer and the AP are in the same IP subnet.
• If your AP's IP address was changed and you do not know the current IP address,
access the router or DHCP server that assigned the IP address to the AP to find the
IP address or use an IP scanner application to detect the IP address. If you still cannot
find the IP address, clear the AP's configuration to factory defaults. This sets the AP's
IP address to 192.168.0.100 and activates the www.aplogin.net URL for initial
configuration. For more information, see Return the AP to its factory default settings
on page 55 and Factory default settings on page 92.
• Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are
using Internet Explorer, click the Refresh button to be sure that the Java applet is
loaded.
• Try quitting the browser and launching it again.
• Make sure that you are using the correct login information. The user name is admin,
and the local device password is the one that you specified during the initial log-in
process. (The default password is password). The local device password is
case-sensitive. Make sure that Caps Lock is off when you enter this information.
• If your updated the firmware to version 1.0.4.15 and did not reset the AP to factory
defaults, the new firmware did not yet fully install. Do the following:
1. Reset the AP to factory defaults by pressing the recessed Reset button on the
back panel for at least 10 seconds.
2. Wait until the Power LED turns solid green.
3. Connect your computer or mobile device to the AP in one of the following ways:
- Connect directly to the AP's WiFi network or LAN.
- Connect to the same network that the AP is connected to.
Troubleshooting
802.11ac Wireless Access Point Model WAC104
88 User Manual