8. Troubleshooting
Message
"You do not have the
privileges to use this
function."
Messages that Appear When Machine Login Fails
Check the error code displayed with the "Authentication has failed." message, and taken the necessary
action.
• The letter at the beginning of the error code indicates the type of authentication specified on the
machine.
• B: Basic authentication
• W: Windows authentication
• L: LDAP authentication (Custom authentication)
Message
"Authentication has
failed."
B/W/L0103-000
232
Cause
The logged-in user
Consult the user administrator. The user
does not have the
administrator can change the access permissions in
privileges to use the
the address book.
specified function.
"Taking Measures to Prevent Information Leaks",
Security
Changing the setting
Check the administrative privilege required for
is not allowed under
changing the specified setting.
the administrative
"Registering the Administrator Before Using the
privileges granted to
Machine", Security
the logged-in user.
Cause
An operation in the
TWAIN supporting
application was
performed from the
computer while a user
was logged in to the
machine or performing
the login procedure.
Solution and reference
Solution and reference
Check whether another user is logged in to the
machine, and then perform the operation.