When Other Messages Appear - Ricoh MP C407 Series User Manual

10. Troubleshooting

When Other Messages Appear

Message
"Firmware update will start.
Press [OK]. It will start
automatically after 30
seconds have elapsed."
"Cannot connect with the
wireless card. Turn the main
power switch off, then check
the card."
(A "wireless LAN board" is
referred to as a "wireless
card".)
"Failed to read the PDF file."
"Clean the scanning glass.
(Located next to the
exposure glass.)"
"Following output tray is full.
Remove paper."
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Cause
Automatic firmware update
is enabled and it is the time
for an automatic update.
• The wireless LAN
board was not inserted
when the machine was
turned on.
• The wireless LAN
board was pulled out
after the machine was
turned on.
The settings are not updated
although the unit is detected.
There is a possibility that the
PDF version is not supported
by the browser's PDF viewer
or an unsupported
encryption level is specified.
The scanning glass or guide
plate of the ADF is dirty.
The output tray is full.
Solution
• If you want to start the firmware
update, press [OK], or configure
the setting so that the automatic
firmware update starts
automatically in 30 seconds.
• If you do not want to start the
firmware update, press [Cancel]
before 30 seconds elapse.
• Do not turn off the power switch
during the firmware update.
Turn off the power, and then check the
wireless LAN board is inserted
correctly. After this, turn on the power
again. If the message appears again,
contact your service representative.
With this machine's browser PDF files
other than those whose versions and
encryption levels are specified below
cannot be viewed.
• PDF version: 1.3-1.7
• PDF encryption level: 128Bit AES
or 256Bit AES
Clean the scanning glass or guide
plate. See "Maintaining Your
Machine", Maintenance and
Specifications.
Remove paper from the output tray to
resume printing. Press [Continue] on
the display panel to resume printing.