Page 1 Legal and Contact Information For information not found in this manual, see the online manuals available on our web site (https://www.ricoh.com/) or via the control panel. For safe and correct use, be sure to read Safety Information before using the machine.
Page 3: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed. Be sure to read these explanations.
Page 4: Table Of Contents
Changing the Display Language........................25 Confirming the Functions that Are Added in RICOH Always Current Technology........26 Confirming the Version of RICOH Always Current Technology Implemented on the Machine....26 How to Use the Home Screen.........................27 Intuitive Screen Operation Using Fingertips....................29 How to Use the "Settings"..........................
Page 5 Registering Frequently Used Settings as a Program..................49 Registering Settings as a Program......................50 Changing the Contents of the Program......................51 Logging In from the Control Panel........................52 Logging In by Entering the User Name and Password................53 Logging In Using an IC Card........................54 Logging In Using a Mobile Device......................54 Authenticating Using the User Code......................
Page 6 Checking the Result in Immediate TX Result Report...................95 Checking the Result in Communication Failure Report................95 Checking the Result in Error Report......................95 Viewing Memory Storage Report.......................95 Checking by E-mail............................96 Confirming the Information in Web Image Monitor................. 97 5. Print Installing the Printer Driver by Using Device Software Manager Installer...........99 Installing Device Software Manager from the CD-ROM.................
Page 7 Printing from a Memory Storage Device or Scan Application.............. 136 6. Scan Scanning Documents and Sending the Scanned Data by E-mail..............139 Basic Procedure for Sending an E-mail....................139 Registering the E-mail Destination Specified When Sending an E-mail in the Address Book.....141 Scanning Documents and Sending the Scanned Data to a Folder............
Page 8 Loading Tab Stock into Trays 2 and 3.....................183 Loading Paper into the Bypass Tray......................184 Loading Tab Stock into the Bypass Tray....................186 Loading Paper into the Banner Paper Guide Tray..................187 Closing the Banner Paper Guide Tray.....................191 Loading Paper into the Large Capacity Tray (LCT)................193 Loading Paper into the Wide LCT......................
Page 9 Using the Printer Function..........................231 Loading Orientation-fixed Paper or Two-sided Paper................233 Copying onto Letterhead Paper....................... 233 Printing onto Letterhead Paper Using the Printer Driver................234 Recommended Original Size and Weight....................235 Replacing the Toner............................237 Precautions When Storing Toner......................238 Precautions When Replacing the Toner....................238 Disposing Exhausted Toners........................239 Replenishing the Staples..........................241 Replacing the Waste Toner Bottle........................
Page 10 Messages that Appear on the Control Panel..................292 Messages that Appear on the Computer....................298 When Other Messages Appear........................304 Messages that Appear When Machine Login Fails................306 Messages that Appear When Logging in to the Machine Using an IC Card Fails......313 Messages that Appear When the LDAP Server Is Unavailable............
Page 11 Specifications for IEEE 1284 Interface Board..................362 Specifications for Wireless LAN Board....................362 Specifications for Device Server Option....................363 The Setting Values of the Transmission Function..................364 Send Email..............................364 Send to Folder............................365 Broadcast Transmission..........................366 Printable Area and Margin...........................367 Machine Options............................368 Guide to Functions of the Machine’s External Options................368 Guide to Functions of the Machine’s Internal Options................373 Special Notes When Using External Options.....................
Page 13: About This Manual
1. About This Manual Abbreviated Names of Options In the manuals, the abbreviated names of options are used. The abbreviated names and corresponding product names are as follows: Abbreviated names of externally attached options Abbreviated name Product name ADF double-feed detection kit Page Keeper Type M37 Small size paper unit Small Paper Feeding Unit Type M37...
Page 14 1. About This Manual Abbreviated names of internal options Abbreviated name Product name Fax unit Fax Option Type M42 Extra G3 interface unit G3 Interface Unit Type M42 Expansion Memory FAX Memory Unit Type M26 64MB PostScript 3 unit PostScript3 Unit Type M42 OCR unit OCR Unit Type M13 IPDS unit...
Page 15: Getting Started
2. Getting Started Turning On and Off the Power To turn the machine on and off, press the main power switch on the left side of the machine. • When you are using the fax function on the machine, do not turn the power off under normal operation.
Page 16: Turning Off The Main Power
2. Getting Started • If a file was deleted from memory, a Power Failure report is automatically printed as soon as the power is restored. This report can be used to identify lost files. Turning Off the Main Power • Do not turn off the power while the machine is in operation. To turn the power off, confirm that the operation is finished.
Page 17 Turning On and Off the Power By default, the machine first switches to Low Power mode and then to Sleep mode after a lapse of time. Fusing Unit Off Mode In this mode, the main power indicator is lit. Because the heater of the fusing unit is turned off but the screen of the control panel is still displayed, the power consumption decreases, but you can start operation promptly.
Page 18 2. Getting Started • When the machine recovers from Sleep mode using the human detection sensor, the main power indicator turns on. Even if Sleep mode is canceled, the operation screen is not displayed until you touch the touch panel. •...
Page 19 Turning On and Off the Power • When the screen of a document that was stored under the printer function appears • When the internal cooling fan is active • When accessing the machine using Web Image Monitor...
Page 20: Guide To Names And Functions Of Components
2. Getting Started Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so can result in fire as the internal components are overheated. ADF stands for Auto Document Feeder. Front and Left View D0CMIC1255 1.
Page 21 Guide to Names and Functions of Components 4. Front cover Open to replace the toner cartridge. 5. Drawer Pull out the drawer when a paper jam occurs. 6. Paper trays (Trays 1–3) Load paper here. Tray 1 is a tandem tray where paper on the left side automatically moves to the right when paper there has run out.
Page 22: Front And Right View
2. Getting Started Front and Right View D0CMIC1257 1. ADF's extender Pull this extender to support large paper. 2. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 3. Extender Pull this extender out when loading sheets larger than A4 , 8 ×...
Page 23: Rear And Left View
Guide to Names and Functions of Components After large-volume printing, the ventilation fan may continue to work to lower the temperature inside the machine. Rear and Left View D0CMIC1348 1. Vents Prevent overheating. After large-volume printing, the ventilation fan may continue to work to lower the temperature inside the machine.
Page 24: Names And Functions Of The Control Panel
2. Getting Started Names and Functions of the Control Panel The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to as the "Control Panel". • On both sides of the control panel, interfaces for connecting external devices and slots to insert an SD card/USB flash memory device are provided.
Page 25: Led Indicators
29 "Intuitive Screen Operation Using Fingertips" 3. NFC tag Used to connect the machine and a smart device with the RICOH Smart Device Connector. page 54 "Logging In Using a Mobile Device" See "Using the Machine Functions from a Mobile Device", User Guide (Full Version).
Page 26 2. Getting Started 1. Media access indicator Flashes when data is being read from or written to an SD card. While the machine is accessing the SD card or USB flash memory device, do not turn the power off or remove the media.
Page 27: Changing The Display Language
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. On the Home screen, press the change language widget. Select the language you want to display. Press [OK].
Page 28: Confirming The Functions That Are Added In Ricoh Always Current Technology
You can install the upgrade package for the machine's functions by RICOH Always Current Technology. You can apply the latest functions developed after purchase and security updates. To install the latest version of RICOH Always Current Technology, access the Application Site from the control panel of the machine.
Page 29: How To Use The Home Screen
How to Use the Home Screen How to Use the Home Screen Press [Home] ( ) at the bottom center of the screen to display the Home screen on which icons for each function are shown. On the Home screen, you can register frequently used shortcuts and widgets. •...
Page 30 2. Getting Started 3. Help When the machine is connected to the Internet and Help is available for the screen that is displayed or the error that has occurred, press this icon to display a Help screen. Specify [Cookie] in the control panel browser to [ON] to display Help properly. 4.
Page 31: Intuitive Screen Operation Using Fingertips
How to Use the Home Screen 12. [Back] Press to return to the previous screen. 13. Date/Time and Toner remaining The current date and time is displayed. To display the information about Toner remaining, specify [Display Time/Remaining Toner] of [System Bar Settings] to [Remaining Toner].
Page 32 2. Getting Started DZB181 Drag (for moving an icon) Press and hold an icon, and then slide your finger while pressing on the screen to move the icon. DZB182 Long tap (for displaying the available menu screen) Press and hold on a blank area on the screen to display the menu screen. On the Home screen you can add a folder or change the wallpaper from the menu.
Page 33 How to Use the Home Screen DZB185 Pinch-out (for zooming in the screen) Touch the screen with your thumb and forefinger, and spread them apart. You can also zoom in the screen by tapping the screen twice quickly. When you quickly tap the screen twice again, the screen returns to full display.
Page 34: How To Use The "Settings
2. Getting Started How to Use the "Settings" Press [Settings] on the Home screen to change the settings of the machine, edit the address book, or confirm various information. The "Settings" screen consists of the menus shown below. EDN006 1. System Settings Specify the operation panel display, machine operation settings, operation sounds, timer, network settings and other settings.
Page 35 How to Use the "Settings" 3. Tray/Paper Settings Specify the size and type of paper set in the paper tray. See "Tray/Paper Settings", User Guide (Full Version). 4. Basic Settings When Installing You can configure the settings easily when installing the machine. •...
Page 36 2. Getting Started 8. Inquiry Confirm the contact for requesting repair of the machine or ordering consumables. 9. Maintenance You can perform color calibration and color registration. 10. Counter Display and print the total number of sheets printed for each function. See "Checking the Counter of the Machine for Each Color Category", User Guide (Full Version).
Page 37: How To Use The Copy Screen
How to Use the Copy Screen How to Use the Copy Screen You can select from one of two types for the Copy screen: Standard View The basic functions that are used frequently are displayed with big keys. Scroll down the screen to see the keys used to configure the functions for finishing or editing.
Page 38 2. Getting Started D0CMPC6353 1. Copy function keys Press a key to select the function to assign to the key. Flick up and down on the screen to display the keys out of the visible area. The keys with assigned functions are displayed in yellow or with in the upper left corner.
Page 39: How To Use The Copy Screen (No Scrolling Screen)
How to Use the Copy Screen 6. Other keys for Copy function Press to select the functions whose keys are out of the visible area of the screen. The key of the function that is currently configured is displayed with in the upper left corner.
Page 40: Changing The Layout Or Display Of The Keys Of The Copy Function
2. Getting Started 6. Other keys for Copy function Press to select the functions whose keys are out of the visible area of the screen. The key of the function that is currently configured is displayed with in the upper left corner. 7.
Page 41 How to Use the Copy Screen Hiding a key Press and hold the key to hide, drag it to "Hide the Keys", and then press [OK]. DZX027 Displaying a hidden key Press "Hidden Key List" to display the hidden keys. Press and hold the key to display, drag it to the location to display, and then press [OK].
Page 42: How To Use The Fax Screen
2. Getting Started How to Use the Fax Screen There are five kinds of functions and settings on the Fax screen. DZX895 1. Destination type selection Switch the destination type between [Fax] (including IP-Fax) and [Internet Fax]. The items displayed in the address book and destination entry screen for manual entry change also when you switch the destination type.
Page 43 How to Use the Fax Screen Switching to change the key layout mode Long-press any key and press [OK] on the screen below to switch to the key sorting mode and enable changing of the key layout. Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK].
Page 44 2. Getting Started DZX028 Confirming the initial placement of the keys Press [Menu] ( [Change Key Layout] [Check the key layout of the factory defaults] on the Fax screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( [Change Key Layout] [Reset Layout]...
Page 45: How To Use The Scanner Screen
How to Use the Scanner Screen How to Use the Scanner Screen There are five kinds of functions and settings on the Scanner screen. D0CMPC6355 1. Destination type selection You can switch between [Scan to Email] and [Scan to Folder]. The items displayed in the address book and destination entry screen for manual entry also change when you switch the destination type.
Page 46 2. Getting Started Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK]. D0CMIC1355 Hiding a key Long-press a key to hide, drag it to [Hide the Keys] (Trash icon), and then press [OK]. DZX027 Displaying a hidden key Press "Hidden Key List"...
Page 47 How to Use the Scanner Screen DZX028 Confirming the initial placement of the keys Press [Menu] ( [Change Key Layout] [Check the key layout of the factory defaults] on the Scanner screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( [Change Key Layout] [Reset Layout]...
Page 48: Adding A Frequently Used Application Or Widget To The Home Screen
2. Getting Started Adding a Frequently Used Application or Widget to the Home Screen You can use a frequently used icon or widget easily by adding it to the Home screen. You can organize the icons on the Home screen as you like by changing their order or using folders. •...
Page 49: Adding An Icon/Widget To The Home Screen
Adding a Frequently Used Application or Widget to the Home Screen Adding an Icon/Widget to the Home Screen Press the application list icon on the Home screen. DZC187 Press and hold the icon or widget to be added to the application list screen. •...
Page 50 2. Getting Started When the "Add to Home Screen" screen is displayed, press [Folder]. DZC188 Open the created folder, press and hold its title, and then change the folder name. You can enter up to 30 characters for a folder name. Drag the icon and release it over the folder.
Page 51: Registering Frequently Used Settings As A Program
Registering Frequently Used Settings as a Program Registering Frequently Used Settings as a Program You can register a "program" made of a combination of the functions used in the Copy, Fax, or Scanner, such as the scan setting, output setting, and address. •...
Page 52: Registering Settings As A Program
2. Getting Started Registering Settings as a Program First, configure the settings to be registered on the Copy, Fax, or Scanner screen, and then register them. On the Home screen, press [Copy], [Fax], or [Scanner]. Specify scan and output settings to be registered as a program. Press [Menu] ( Press [Set Current Settings to Program].
Page 53: Changing The Contents Of The Program
Registering Frequently Used Settings as a Program Press [Exit]. Changing the Contents of the Program You can change a part of the program and overwrite it or change the contents and register them as a new program. On the Home screen, press [Copy], [Fax], or [Scanner]. Press [Menu] ( ), and then press [Recall Program].
Page 54: Logging In From The Control Panel
2. Getting Started Logging In from the Control Panel When the machine is configured by the administrator to restrict use by unauthorized users, you must authenticate your login information before starting the operation. The authentication methods are described below. • When Basic Authentication, Windows Authentication, or LDAP Authentication is configured on the machine, enter the user name and password for authentication to log in to the machine before starting operation.
Page 55: Logging In By Entering The User Name And Password
Logging In from the Control Panel • If the machine is not used for a specified period, the user is automatically logged out (Auto Logout). The default setting for Auto Logout is 3 minutes. The period of Auto Logout can be changed by [Auto Logout Timer] of [System Settings] or the Auto Logout setting can be disabled.
Page 56: Logging In Using An Ic Card
Logging In Using a Mobile Device Log in to the machine using the RICOH Smart Device Connector app on your mobile device. You need a mobile device that supports Bluetooth Low Energy (BLE).
Page 57 Logging In from the Control Panel Start the RICOH Smart Device Connector application on the mobile device, and then flick left or right to display the login screen. Press [NEXT]. Display the login screen on the control panel of the machine, and hold the mobile device over the Bluetooth label.
Page 58: Authenticating Using The User Code
2. Getting Started • If another user holds a mobile device over the card reader while you are still logged in, you are automatically logged out and the new user logs in. Authenticating Using the User Code When User Code Authentication is specified as the authentication method on the machine, enter the user code before operating an application.
Page 59 Logging In from the Control Panel Select the login user from the address book, and then press [Edit]. EDN012 Press the [User Management / Others] tab [User Management]. Enter the new password in [Login Password], and then re-enter the password in [Confirm Login Password] for confirmation.
Page 60: Placing An Original On The Exposure Glass
2. Getting Started Placing an Original on the Exposure Glass Use the exposure glass to scan originals that cannot be placed in the auto document feeder (ADF), such as books and license cards. • When lowering the ADF, do not place your hands on the hinges and exposure glass. Your hands or fingers are caught, which can result in injury.
Page 61 Placing an Original on the Exposure Glass D0CMIC1262 • Do not open or close the ADF with your hands placed in the space between the ADF and exposure glass. D0CMIC1263...
Page 62: Placing An Original In The Auto Document Feeder (Adf)
2. Getting Started Placing an Original in the Auto Document Feeder (ADF) The ADF automatically scans multiple sheets of originals or two-sided originals at one time. • For details about the sizes of originals that you can place in the ADF, see the following: page 235 "Recommended Original Size and Weight"...
Page 63 Placing an Original in the Auto Document Feeder (ADF) D0CMIC1421 • Do not set an original that is wet with correcting fluid or ink. The scanning glass will be stained and the stain will be scanned with the original. • Do not block the sensors with your hand. Be sure to load the originals neatly and do not push them into the ADF forcibly.
Page 64 2. Getting Started D0CMIC1258 Place the aligned originals squarely face up in the Auto Document Feeder (ADF). Place the originals with the first page facing up. Fan sheets before loading so that multiple originals do not stick to each other and are not fed at once.
Page 65 Placing an Original in the Auto Document Feeder (ADF) D0CMIC1260 • To scan originals that are smaller than A6 size, attach the small size paper unit as follows: 1. Open the ADF cover. 2. Engage the two projections of the small size paper unit with the holes on the Auto Document Feeder (ADF).
Page 66 2. Getting Started...
Page 67: Copy
3. Copy Basic Procedure for Copying Documents Set the original on the exposure glass or Auto Document Feeder (ADF) to make a copy. • If the previous setting is still active, press [Reset] before copying. Press [Copy] on the Home screen. Place the original.
Page 68: Reserving A Copy Job While Executing Another Copy Job
3. Copy image may not be rotated depending on the settings or types of Finishing, staple or punch, for example. • If the size of the original is not detected properly or when you make a copy on paper of a special size, specify the paper tray in which the paper to use is loaded.
Page 69 Basic Procedure for Copying Documents Press [Reserve] on the execution screen of a copy job. D0C9PA5324 Place a new original to scan on the machine. See "Placing an Original on the Scanner", User Guide (Full Version). Specify 2 sided, Combine, Sort, and other copy settings if necessary. page 74 "Duplex Copying"...
Page 70: Making Enlarged Or Reduced Copies
3. Copy Making Enlarged or Reduced Copies You can enlarge or reduce the original when copying with the following methods: • Enlarging or reducing at a specified reduction ratio or into a specified size (Zoom/Reduce/ Enlarge/Size Magnification) • Enlarging or reducing according to the paper size (Auto Reduce/Enlarge) •...
Page 71 Making Enlarged or Reduced Copies When you place two-sided originals in the ADF, the top right corner of the original will be the base point for the enlargement/reduction of the reverse side. To enlarge or reduce from the same point, set the original on the exposure glass and perform 2-sided copy.
Page 72: Enlarging Or Reducing According To The Paper Size
3. Copy DZC235 • See "Reduce / Enlarge", User Guide (Full Version). Enlarging or Reducing According to the Paper Size The original is enlarged or reduced to fit on the specified paper size (Scale to Paper Size). DZB236 The document sizes that can be detected automatically are shown in the table below. To copy a document whose size is not listed in the table, specify [Original Size] on the Copy screen.
Page 73 Making Enlarged or Reduced Copies (mainly North America) 11 × × 10 × × Original size × × × 11 Exposure glass *1 You can switch the initial setting to determine whether the machine detects either 8 × 14 or ×...
Page 74: Reducing Slightly To Increase The Margins
3. Copy Select the tray loaded with the paper to use. When the orientations of the original and paper in the paper tray do not match, the machine rotates the copied image automatically. To reduce an original of A3 (11 × 17) size to A4 (8 ×...
Page 75 Making Enlarged or Reduced Copies Press [Start]. • You can change the copy ratio of [Create Margin] to a value other than 93%. • See "Reduce / Enlarge", User Guide (Full Version).
Page 76: Duplex Copying
3. Copy Duplex Copying You can copy two 1-sided pages or one 2-sided page onto the front and back sides of a single sheet of paper. DZB251 The size of the original that can be copied differs from that of the 1-sided copy. page 235 "Recommended Original Size and Weight"...
Page 77 Duplex Copying DZC252 • Original Direction: Specify the orientation to place the originals. • Original Setting: Specify the condition of the originals to copy (1 sided/2 sided (page opening direction)). • Print Side Setting: Select the finish from [Open to Right/Left] or [Open to Top]. 4.
Page 78: Combining And Copying A Multi-Page Original Onto A Single Sheet Of Paper
3. Copy Combining and Copying a Multi-page Original onto a Single Sheet of Paper You can copy multiple sheets in an original onto one side or both sides of a sheet of paper to save paper. DZB253 The arrangement of copied pages and copy ratio varies depending on the original orientation and combined pages.
Page 79 Combining and Copying a Multi-page Original onto a Single Sheet of Paper 3. Specify about the original, print side, and combining. • Original Direction: Specify the orientation to place the originals. • Original Setting: Specify the condition of the originals to copy (1 sided/2 sided (page opening direction)).
Page 80 3. Copy Press [Start]. When placing the originals on the exposure glass, press [Finish Scn] after scanning all of the originals if necessary according to the number of originals. • The minimum copy ratio in the Combine function is 25%. For example, if you copy an A3 (11 × 17)-size original onto A4 (8 ×...
Page 81: Copying Onto Envelopes
Copying Onto Envelopes Copying Onto Envelopes To copy onto envelopes that are not usually used, set them in the bypass tray. If you copy onto envelopes frequently, set them in the paper tray. Copying Onto Envelopes in the Bypass Tray •...
Page 82 3. Copy Select [Envelope], and then proceed to the next screen. DZC265 To change the envelope weight, press [ChngThickness] to specify the weight. Check that the selected envelope size is correct, and then press [OK]. • If the selected envelope size is not the same as the actual size, select the correct envelope size.
Page 83: Copying Onto Envelopes In The Paper Tray
Copying Onto Envelopes Copying Onto Envelopes in the Paper Tray • The Duplex Copy function cannot be used for envelopes. If Duplex Copy is specified, press the [Reset] key to cancel the setting. Set the envelopes in the paper tray. page 230 "Envelope Orientation and Recommended Status"...
Page 84: Copying In Page Order Or For Each
3. Copy Copying in Page Order or for Each Page Number When copying two or more copies of multi-page originals, you can specify the page order as described below. Sort Copies in the order of the original. DZB241 Stack Groups together copies of each page in a multi-page original. DZB242 Rotate Sort Copies in the order of the original and outputs by rotating each copy set.
Page 85 Copying in Page Order or for Each Page Number Press [Copy] on the Home screen. Place the original. See "Placing an Original on the Scanner", User Guide (Full Version). Press [Sort/Stack] on the Copy screen. If the key is not displayed, select it from [Finishing]. If the optional equipment that can stack the copied sheets is not attached to the machine, only [Sort] is displayed on the key.
Page 86 3. Copy...
Page 87: Fax
4. Fax Basic Procedure for Transmitting Faxes The machine scans an original to transmit it by fax into the machine's memory before establishing a communication with the destination (Memory Transmission). You can also transmit a fax while confirming the status of the fax destination. See "Sending a Fax While Scanning the Original", User Guide (Full Version).
Page 88 4. Fax Specify the destination. DZC301 • To enter the fax number manually, select the destination from the destination history, or search for the destination in the address book, press , and specify the destination. DZC302 You can select only the destination entered using the numeric keypad from the history. •...
Page 89 Basic Procedure for Transmitting Faxes • If the Auto Specify Sender Name function is enabled, the sender is automatically specified and you can omit the procedure for specifying a sender. Press [Start]. To cancel transmission after scanning the original, press [Stop] and operate in [Job Status] [Transmission Standby File].
Page 90: Registering Fax Numbers In The Address Book
4. Fax Registering Fax Numbers in the Address Book By registering the destinations to which you frequently send faxes together with the send conditions in the address book, you can easily send faxes. Registering a Fax Number and Send Conditions Press [Address Book] on the Home screen.
Page 91 Registering Fax Numbers in the Address Book Specify the Fax Destinations and send conditions. • Select Line: Select the line to use. • International Transmission Mode: Specify whether to reduce errors occurring when sending abroad. • Fax Header: Select the name of the sender printed on the reception sheet of the destination. Register the fax header in advance.
Page 92: Changing/Deleting The Registered Data Such As Fax Number
4. Fax Changing/Deleting the Registered Data Such as Fax Number If you delete the destination used for the personal box, file transmission will fail. Exclude the destination from the personal box before deleting it. Press [Address Book] on the Home screen. Select the destination to change or delete on the Address Book screen.
Page 93: Displaying A Preview Before Sending A Fax
Displaying a Preview before Sending a Fax Displaying a Preview before Sending a Fax You can display the preview of the scanned document on the display of the machine to check if it is scanned as specified. This function cannot be used when sending a fax while using any of the following: •...
Page 94 4. Fax • Flick the image left or right to switch between the pages. • Pinch in or out on the image to zoom in or out. Press [Transmit]. To cancel transmission and perform the procedure from scanning the original again, press [Cancel].
Page 95: Viewing The Transmission Result Of Sent Faxes
Viewing the Transmission Result of Sent Faxes Viewing the Transmission Result of Sent Faxes You can check the result of a fax transmission on the fax screen, in various reports, or on the screen of a computer. The following reports are printed according to the transmission result or the settings: •...
Page 96: Checking The Result In Communication Result Report
4. Fax Press [Transmission Result], and select the transmission result to display. • Display All Displays the transmission results from among the total number of both transmission and reception results, which cannot exceed 1,000. • Display per User Press this to display the result of transmissions performed by a specific user. Select the user to display the results and press [Display].
Page 97: Checking The Result In Immediate Tx Result Report
Viewing the Transmission Result of Sent Faxes To configure auto print, select bit number [0] under switch number [03], and change the current value to "1". See "Changing the Parameter Settings", User Guide (Full Version). Checking the Result in Immediate TX Result Report In the factory default setting, the machine is configured not to print the report automatically.
Page 98: Checking By E-Mail
4. Fax • It is not printed when you are using Parallel Memory Transmission. Checking by E-mail You can check the fax transmission result on your computer by sending an e-mail to the sender or the e- mail address specified when sending the fax. The image of the original sent by fax, along with the destination, date and time, and transmission result is included in the e-mail.
Page 99: Confirming The Information In Web Image Monitor
Viewing the Transmission Result of Sent Faxes To send a notification e-mail to a destination other than the sender, press [Notification of Result] on the [Settings] screen, and then specify the destination of the e-mail. Configure the scan settings. See "Sending a Fax at the Image Quality Suitable for the Original", User Guide (Full Version). After configuring the send settings, specify the destination on the fax screen, and send the fax.
Page 100 4. Fax...
Page 101: Print
5. Print Installing the Printer Driver by Using Device Software Manager Installer Device Software Manager is a support utility for driver installation in Windows. Device Software Manager helps you to detect the latest driver via the internet automatically according to the computer you are using and install it with a simple procedure.
Page 102 5. Print Click [Install Online]. DZX615 Click [Accept Agreement and Install] on the [License Agreement] screen. On the [Quality Improvement Program] screen, select [I will participate in the Quality Improvement Program] or [I will not participate in the Quality Improvement Program], and then click [Next].
Page 103 Installing the Printer Driver by Using Device Software Manager Installer • USB: Following the instructions on the [Connection with device] screen, connect the machine and the computer with the USB cable to search for the machine. Select this machine from among the detected devices, and then click [Next]. DZC086 The installation of the driver starts.
Page 104: Installing Device Software Manager From The Downloaded File
5. Print When the installation is complete, click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. • After completing the installation, Device Software Manager icon is created on the desktop screen. •...
Page 105 Installing the Printer Driver by Using Device Software Manager Installer Select the connection between the machine and computer, and then click [Next]. DZX730 • Network: Search for devices connected to the network. • USB: Following the instructions on the [Connection with device] screen, connect the machine and the computer with the USB cable to search for the machine.
Page 106 5. Print If the machine is not detected, click [Cancel Connection]. Even if the connection is canceled, the installation is complete. After the installer screen is closed, the machine is added automatically when it is connected to the computer with the USB cable. When the installation is complete, click [Finish].
Page 107: Installing The Printer Driver For Network Connection (Windows)
Installing the Printer Driver for Network Connection (Windows) Installing the Printer Driver for Network Connection (Windows) When the machine and the computer are connected to the same network, the installer searches for the machine to install the printer driver. If the installer cannot find the machine, specify the IP address or machine name to install the printer driver.
Page 108 5. Print On the [License Agreement] screen, select [I accept the agreement], and then click [Next]. DZC081 Confirm the [Confirm Network Connection] screen, and then click [Next]. The search detects devices connected to the network. Select this machine from among the devices, and then click [Install]. DZC080 If the [Set Port] screen is displayed, select the setting method of the port.
Page 109 4. On the [Add port] screen, enter the printer name or IP address of the machine, and then click [Next]. The port name is automatically entered. You can change the port name. 5. When the [Additional port information required] screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish].
Page 110: Installing The Postscript 3 Printer Driver From The Cd-Rom
5. Print Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. Installing the PostScript 3 Printer Driver from the CD-ROM Set the CD-ROM in the computer. If the installer does not start automatically, double-click [Setup.exe] in the root directory of the CD- ROM.
Page 111 4. On the [Add port] screen, enter the printer name or IP address of the machine, and then click [Next]. The port name is automatically entered. You can change the port name. 5. When the [Additional port information required] screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish].
Page 112: Installing The Pcl 6/Postscript 3 Printer Driver From The Downloaded File
5. Print Select the [Printer Name] of the machine to open the menu tree, and then specify the setting items. Click [Continue]. Printer driver installation starts. On the [Install Printer Driver] screen, click [Open Printer Properties]. Specify the option configuration or authentication settings in each tab, and then click [OK].
Page 113: Installing The Printer Driver For Windows
Installing the Printer Driver for Network Connection (Windows) Select [Network], and then click [Next]. DZX731 • The search detects devices connected to the network. • If the error screen is displayed, see page 112 "If the Machine Cannot Be Found". Select this machine from among the detected devices, and then click [Next].
Page 114: If The Machine Cannot Be Found
5. Print Display the [Devices and Printers] screen. Windows 10 1. While holding down the [Windows] key on the keyboard, press the [R] key. 2. On the [Run] screen, enter [control], and then click [OK]. 3. Click [Devices and Printers]. Windows 8.1 1.
Page 115 Installing the Printer Driver for Network Connection (Windows) Confirm and perform , and then click [OK]. If the machine still cannot be found, specify the IP address or machine name to install the printer driver. Click [Click if you cannot find the device]. DZC089 Select [Specify device IP address] or [Specify device name], and then click [Next].
Page 116 5. Print DZC091 2. When the machine is detected, click [Next]. Printer driver installation starts. When specify the machine name 1. Select the machine to use, and then click [Next]. DZC094 2. On the [Printer Preference] screen, select one of the port names from among "Port Name", and then click [Next].
Page 117 Installing the Printer Driver for Network Connection (Windows) DZC950 Printer driver installation starts. For details about the procedure for specifying the IP address after installing the printer driver, see the following section: See "When You Cannot Print a Document even if the Printer Driver is Installed", User Guide (Full Version).
Page 118: Installing The Printer Driver For Network Connection (Macos)
5. Print Installing the Printer Driver for Network Connection (macOS) Install the PPD file (printer driver) under macOS, and then register the machine on the computer from the system preferences. • You need an administrator name and a password (phrase). For details, consult your network administrator.
Page 119: Registering The Machine In [Print & Scan] Or [Printers & Scanners]
Installing the Printer Driver for Network Connection (macOS) Enter the administrator's user name and password, and then click [Install Software]. The installation of the PPD file starts. When the installation is complete, click [Close]. Registering the Machine in [Print & Scan] or [Printers & Scanners] Register the PPD file of the machine in the system preferences to enable printing.
Page 120 5. Print Click [IP], and configure the information of the machine. DZX690 • Address: Enter the IP address of the machine. • Protocol: Select [Line Printer Daemon - LPD]. If the printer takes time to perform operations when using the [Line Printer Daemon - LPD] protocol, change the protocol to [HP Jetdirect - Socket].
Page 121 Installing the Printer Driver for Network Connection (macOS) DZC098 2. Select the machine on the [Printer Software] screen, and then click [OK]. DZC099 Click [Add]. The progress screen is displayed. • If the progress screen does not close after a while, click [Configure...] or [Settings] and configure the option configuration of the printer.
Page 122: Specifying The Option Settings
5. Print Check that the machine name is added to the [Print & Scan] or [Printers & Scanners] screen. D0C9DA8351 Close the system preferences screen. Specifying the Option Settings If the option configuration of the machine is not automatically reflected, select the option installed on the machine in [Print &...
Page 123 Installing the Printer Driver for Network Connection (macOS) Click [Driver] or [Options], select the option installed on the machine, and then click [OK]. • If the usable options are not displayed, the IP address has not been entered correctly or the PPD file has not been registered properly.
Page 124: Basic Procedure For Printing Documents
5. Print Basic Procedure for Printing Documents Specify the printer driver and configure the Document Size, Paper Type, and other settings to print a document. • Duplex printing is selected as the default setting. If you want to print on only one side, select [Off] for the two-sided printing setting.
Page 125 Basic Procedure for Printing Documents D0C9DA5643 • Job Type: Select [Normal Print] to execute printing immediately. You can make a partial print as a test and proceed to print the rest of the document (Sample Print). See "Making a Partial Print as a Test and Proceeding to Print the Rest of the Document", User Guide (Full Version).
Page 126: Printing A Document In Macos
5. Print You can print in universal color by using the following settings: • [Image Quality] tab [Barrier-free Color Management:] [On] You can configure some advanced settings using the [Input/Output] to [Image Quality] tabs. D0C9DA5644 The caution icon ( ) indicates that there are disabled items. Click the icon to check the cause. To set each function in details, click the detail settings button ( After completing the configuration, click [OK] to print.
Page 127 Basic Procedure for Printing Documents Specify Paper Size, Orientation, and other settings. DZC405 • Copies: Enter the print quantity. • Paper Size: Select the size of the document to print. • Orientation: Specify the orientation of the document. Select [Portrait] or [Landscape]. Select a category from the pop-up menu, and then specify the paper tray and paper type.
Page 128 5. Print • Color Mode: Select the print color. • Paper • Paper Type: Select the type of paper to use. • Job Log • Job Type: Select [Normal Print] to execute printing immediately. You can make a partial print as a test and proceed to print the rest of the document (Sample Print).
Page 129: Printing On Both Sides Of Paper
Printing on Both Sides of Paper Printing on Both Sides of Paper Specify 2-sided Print in the printer driver. Specifying 2-sided Print (Windows) Specify 2-sided Print on the [Basic] tab. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application.
Page 130 5. Print Select the [Two-Sided] check box, and then select [Layout] to specify the binding side and opening type of the paper. Orientation of the original and opening type Long edge Short edge DZC442 After completing the configuration, click [Print] to print.
Page 131: Combining And Printing Multiple Pages On A Single Sheet Of Paper
Combining and Printing Multiple Pages on a Single Sheet of Paper Combining and Printing Multiple Pages on a Single Sheet of Paper You can print multiple pages on a single sheet at a reduced size (Combine 2 Originals). For example, you can reduce an original of A4 size to A5 size and print two pages on an A4 sheet. You can use the 2 Sided Print and Combine 2 Originals functions at the same time to economize on paper.
Page 132 5. Print Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. Specify Paper Size, Orientation, Paper Type, and other settings. page 122 "Basic Procedure for Printing Documents" Select [Layout], and then specify the number of pages to combine and the order of the pages.
Page 133: Printing On Envelopes
Printing on Envelopes Printing on Envelopes Load envelopes in the bypass tray or paper tray. Load envelopes in the machine and change the Tray Paper Settings in the Control Panel. Load an envelope in the Bypass Tray or the Paper Tray. Types and orientations of Tray 2 to 3 Bypass tray or wide LCT...
Page 134 5. Print Press [Paper Size: Printer] or [Paper Size], and then select the size of the envelopes. • If the size of the loaded envelope is not included in the list, select [Custom] and enter the value. Press [OK]. Press [Paper Type/Thickness], and then select [Envelope] from [Paper Type]. Also, select the thickness of the loaded envelopes from [Paper Thickness].
Page 135 Printing on Envelopes macOS Configure the following settings: • Paper Size: Select the envelope size. If the envelope size is not included among the options, select [Manage Custom Sizes] and enter the value. • Printer Features Paper Paper Type: [Envelope] •...
Page 136: Printing Documents Stored In The Printer From The Control Panel
5. Print Printing Documents Stored in the Printer from the Control Panel To print a document stored from the printer driver in the machine, perform the print operation on Quick Print Release of the control panel. The file administrator also can delete unneeded documents and unlock documents locked by entering an invalid password.
Page 137: Printing From A Usb Flash Memory Device Or Sd Card Directly
Printing from a USB Flash Memory Device or SD Card Directly Printing from a USB Flash Memory Device or SD Card Directly You can connect a memory storage device to the media slot of the machine and print the files stored on it.
Page 138: Printing From A Memory Storage Device Or Scan Application
5. Print Printing from a Memory Storage Device or Scan Application On the Home screen, press [Print/Scan (Memory Storage Device)] On the Print/Scan (Memory Storage Device) screen, press [Print from Storage Device] DZX460 Insert a memory storage device in the media slot on the side of the control panel. D0CMIC1307 Press [USB] or [SD Card].
Page 139 Printing from a USB Flash Memory Device or SD Card Directly Press [Print Settings] to specify the settings of 2-Sided Print or Finishing as necessary. D0C9PA5646 • Full Color: Select whether to print in color. The machine may print a document that appears to be black-and-white in color printing mode.
Page 140 5. Print...
Page 141: Scan
6. Scan Scanning Documents and Sending the Scanned Data by E-mail Scan a document and attach the scanned data to an e-mail and send it from the machine. • Configure the SMTP server and network settings in advance. See "Configuring the Settings to Send E-mails from the Machine", User Guide (Full Version). •...
Page 142 6. Scan Select [Scan to Email] on the scanner screen. D0CMPC0801 Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] on the scanner screen. Press [Sender] and specify the sender. •...
Page 143: Registering The E-Mail Destination Specified When Sending An E-Mail In The Address Book
Scanning Documents and Sending the Scanned Data by E-mail D0CMPC0803 • Press to specify the destination again or select [To], [Cc] or [Bcc]. D0CMPC0804 • You can specify multiple destinations. • If the target destination does not appear, display the destination by selecting its initial letter from the title.
Page 144 6. Scan Press [Scanner] on the Home screen. Select [Scan to Email] on the scanner screen. D0CMPC0801 Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] on the scanner screen and configure the scan settings according to the purpose of the scanned data.
Page 145 Scanning Documents and Sending the Scanned Data by E-mail DZC511 3. Specify the e-mail address that was entered manually and press [Reg. to Add. Book]. D0CMPC0807 4. Enter the name and other additional information. • When selecting from the transmission history 1.
Page 146: Scanning Documents And Sending The Scanned Data To A Folder
6. Scan Scanning Documents and Sending the Scanned Data to a Folder To send the data of a scanned original to a shared folder on a computer, create the shared folder on the computer in advance and register the destination folder in the address book. •...
Page 147: Confirming The Computer Information (Windows)
Scanning Documents and Sending the Scanned Data to a Folder Check sheet Items to check (example of the setting values) Setting entry column USERDNSDOMAIN: Domain name/workgroup name USERDOMAIN: Computer login user name Computer login password Shared folder name on computer Confirming the Computer Information (Windows) Confirm the name, IP address, and other information of the computer used to create a shared folder, and write down the information on the check list.
Page 148: Creating A Shared Folder (Windows)
6. Scan Computer name LAPTOP-5955S09U DHCP server enable/disable setting IP address 192.168.0.152 DZC523 Enter "set user" and press the [Enter] key. Enter a space between "set" and "user". Check the domain name, workgroup name and login user name, and write down the information in [2] on the check sheet.
Page 149 Scanning Documents and Sending the Scanned Data to a Folder • If you are creating a shared folder for the first time on this computer, you must enable the file sharing function. For details, see Windows Help. • To register a shared folder in the machine's address book, you need the computer's IP address or computer name, and the user name and password of a user who has access permissions for the shared folder.
Page 150 6. Scan Select [Users], and then click [OK]. DZC319 Click [Locations], select the name of the domain or work group the user belongs to ([2] on the check sheet) and then click [OK]. Click [Find Now]. From the Search results, select the login user name of the computer to be added ([2] on the check sheet) and then click [OK].
Page 151: Confirming The Computer Information (Macos)
Scanning Documents and Sending the Scanned Data to a Folder Click [OK] to close all windows. The access permissions on the folder have been successfully configured. If you want to specify access permissions for the folder to allow other users or groups to access the folder, configure the folder as follows: 1.
Page 152: Creating A Shared Folder (Macos)
6. Scan Computer name User's MacBook Computer login user name User DZC526 Click the Apple menu and select [System Preferences]. In [Network], click [Ethernet] or [Wi-Fi] and write down the displayed IP address in [1] on the check sheet. The required information on the computer is configured. Now create a shared folder. •...
Page 153 Scanning Documents and Sending the Scanned Data to a Folder Select the check boxes of [Share files and folders using SMB] and the user account to use for file sharing and then click [Done]. DZC528 When the [Authentication] screen is displayed, enter the password of the selected account and then click [Done].
Page 154: Registering The Created Shared Folder In The Address Book
Press [Register] on the address book screen. EDN022 The items displayed on the screen vary depending on the version of RICOH Always Current Technology that is implemented on the machine. Enter the information of the destination in the input boxes displayed on the [Name] tab, and select the title to classify the destination.
Page 155 Scanning Documents and Sending the Scanned Data to a Folder Specify the network path to the shared folder in "Path". Entering the path name manually If the computer name is "YamadaPC" ([1] on the check sheet) and the shared folder name is "shared_doc"...
Page 156: Basic Procedure For Performing Send To Folder
6. Scan Basic Procedure for Performing Send to Folder Press [Scanner] on the Home screen. Select [To Folder] on the scanner screen. DZC531 Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] and configure the scan settings according to the purpose of the scanned data.
Page 157 Scanning Documents and Sending the Scanned Data to a Folder • If any of the machine's security functions are enabled, select the destination from the registered folder only when you send files by Scan to Folder. • If the firewall of an antivirus program is active, you may not be able to specify a shared folder on the computer as a folder destination.
Page 158: Scanning An Original With Suitable Quality And Density
6. Scan Scanning an Original with Suitable Quality and Density Specify the quality and density to scan on the [Send Settings] screen. Press [Scanner] on the Home screen. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] on the scanner screen and specify the original type (quality), density and resolution.
Page 159 Scanning an Original with Suitable Quality and Density Original Type Appropriate for Full Color: Text / Photo A document mainly comprising text in color. Full Color: Glossy Photo An original in color such as silver-halide prints or pictures. Full Color: Shiny A glossy original in color such as a precious metal or jewelry.
Page 160 6. Scan • To ensure the quality of scanned data, [100 dpi] or [150 dpi] cannot be selected in the following cases: • [High Compression PDF] is specified in [PDF Type] under [File Type] page 159 "Specifying the File Type or File Name When Scanning a Document" •...
Page 161: Specifying The File Type Or File Name When Scanning A Document
Specifying the File Type or File Name When Scanning a Document Specifying the File Type or File Name When Scanning a Document Specify the settings in [Send Settings] on the scanner screen. Press [Scanner] on the Home screen. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version).
Page 162 6. Scan • Single Page: PDF, High Compression PDF, PDF/A, TIFF, JPEG If you select a single-page file type when scanning multiple originals, one file is created for each single page and the number of files sent is the same as the number of pages scanned.
Page 163: Notes About And Limitations Of File Types
Specifying the File Type or File Name When Scanning a Document Notes about and limitations of file types Depending on the file format you select, the following limitations will apply: TIFF If you select TIFF as the file format, the data is not compressed and thus results in larger files. High Compression PDF You cannot select [High Compression PDF] in the following cases: •...
Page 164 6. Scan...
Page 165: Document Server
7. Document Server Storing Documents in Document Server You can store documents scanned by the machine in the document server. You can also store them using the printer driver. See "Storing Documents to Print in the Machine", User Guide (Full Version). •...
Page 166 7. Document Server • Target Fldr. to Store: Select the "Shared Folder" created in the factory default configuration or a user folder created by a user to store the document. To select a user folder, create it in advance. See "Organizing Document Server Using Folders", User Guide (Full Version). •...
Page 167: Printing Documents In Document Server
Printing Documents in Document Server Printing Documents in Document Server You can print the documents stored in the document server with the same settings, color mode, paper size, and other settings specified when the documents were scanned. You can also change the print settings or specify a page to print.
Page 168: Changing The Print Settings To Print A Document
7. Document Server Select the document to print. DZX239 • Press [User Name] or [File Name] on the left side of the screen to search for a document. • If the document is password protected, enter the password and press [OK]. •...
Page 169: Specifying A Page To Print
Printing Documents in Document Server Select the document to print. • If the document is password protected, enter the password and press [OK]. • To print two or more copies, enter the quantity using the number keys. Press [To Printing Screen]. Change the print settings.
Page 170 7. Document Server Specify the page to print. D0CMPC5069 • 1st Page: Select this to print the first page only. When you selected two or more documents, the first page of each document is printed. • Specified Page: Select this to print the specified page. •...
Page 171: Web Image Monitor
8. Web Image Monitor Using Web Image Monitor Web Image Monitor is a screen to confirm the machine status and settings on the computer. When the machine and a computer can be connected to a network, you can access to Web Image Monitor by entering the IP address of the machine on the address bar of the Web browser.
Page 172: What You Can Do On The Web Image Monitor
8. Web Image Monitor You can access Web Image Monitor more quickly by registering the machine's URL as a bookmark. Note that the URL you register must be the URL of the top page, which is the page that appears before login. If you register the URL of a page that appears after login, Web Image Monitor will not open properly from the bookmark.
Page 173 Using Web Image Monitor The machine status, settings, and job status are displayed. You can browse the settings of the machine but cannot change them. • When logged in (as a user) Log in as a user registered in the Address Book. The users can operate the jobs that they executed and change a part of settings of the machine.
Page 174: Web Image Monitor Screen
8. Web Image Monitor Web Image Monitor Screen D0CMAC8403 1. Menu Menu items described below are displayed. • Status/Information: Displays the machine status, option configuration, counter, and job status. • Device Management: Manages the machine settings and Address Book. • Print Job/Stored File: Operates the files stored in the printer driver or document server. •...
Page 175 Using Web Image Monitor Download Help File You can download Web Image Monitor Help to the computer and view it. When you store the downloaded Help file in the Web server and assign to the Help button ( ), you can view the Help without connecting to the Internet.
Page 176 8. Web Image Monitor...
Page 177: Adding Paper And Toner
9. Adding Paper and Toner Loading Paper into the Paper Tray The method of loading paper varies for each tray type. • When replacing paper or removing jammed paper, make sure not to trap or injure your fingers. Interposer Large capacity tray (LCT) Bypass tray Twin interposer...
Page 178: Fanning The Paper
9. Adding Paper and Toner page 210 "Specifying Paper Type and Thickness Settings" • Check the paper setting before printing. If the paper differs from the paper setting, a mismatch error will occur when you print. • Straighten curled or warped paper before loading. •...
Page 179: Loading Paper Into Tray 1
Loading Paper into the Paper Tray D0CMIC1423 Make sure there is space between the sheets. D0CMIC1424 Hold the stack of paper in both hands and tap the long and short edges of the paper against a flat surface to align them. D0CMIC1425 Loading Paper into Tray 1 (mainly Europe and Asia)
Page 180 9. Adding Paper and Toner Tray 1 can hold 8 × 11 paper only. If you want to print on A4 from Tray 1, contact your service representative. • When paper loaded in the right side of Tray 1 runs out, paper on the left is automatically shifted to the right.
Page 181: Loading Paper Into The A3/11 × 17 Tray Unit
Loading Paper into the Paper Tray D0CMIC1266 Do not stack paper over the limit mark. D0CMIC1267 Carefully push the paper tray fully in. Specify the paper type and thickness. page 210 "Specifying Paper Type and Thickness Settings" • You can load paper even if Tray 1 is in use. It is okay to pull out the left half of the tray while Tray 1 is in use.
Page 182: Loading Paper Into Trays 2 And 3
9. Adding Paper and Toner Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. D0CMIC1313 Square the paper and load it print side down. Do not stack paper over the limit mark. D0CMIC1314 Carefully push the paper tray fully in.
Page 183 Loading Paper into the Paper Tray • When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease, the paper may misfeed, or if it weighs between 52.3–65.9 g/m (14.0–17.9 lb.
Page 184 9. Adding Paper and Toner While pressing down the release lever of the side fence, slide the side fences outward. D0CMIC1319 While pinching the release lever of the end fence, slide the end fence outward. D0CMIC1320 Square the paper and load it print side down. Do not stack paper over the limit mark.
Page 185: Loading Tab Stock Into Trays 2 And 3
Loading Paper into the Paper Tray D0CMIC1322 Re-lock the side fences. D0CMIC1323 Carefully push the paper tray fully in. Specify the paper type and thickness. page 210 "Specifying Paper Type and Thickness Settings" When loading paper of a size that is not automatically detected, specify the paper size. page 208 "Specifying the Paper Size That Is Not Automatically Detected"...
Page 186: Loading Paper Into The Bypass Tray
9. Adding Paper and Toner D0CMIC1317 • Load tab stock so that the side with the tab faces the tab sheet holder. • Pressing the release lever, adjust the end fence position so that the tab sheet holder fits against the tab stock.
Page 187 Loading Paper into the Paper Tray Left: Plain Paper Right: Thick Paper D0CMIC1373 Open the bypass tray. D0CMIC1279 Pull the extender out when loading paper whose size is larger than A4 or 8 × 11 . Insert the paper print side up as far as it will go into the machine. Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.
Page 188: Loading Tab Stock Into The Bypass Tray
9. Adding Paper and Toner D0CMIC1280 Specify the paper type and thickness. page 210 "Specifying Paper Type and Thickness Settings" When loading paper of a size that is not automatically detected, specify the paper size. page 208 "Specifying the Paper Size That Is Not Automatically Detected" page 209 "Specifying a Custom Size Paper Using the Control Panel"...
Page 189: Loading Paper Into The Banner Paper Guide Tray
Loading Paper into the Paper Tray D0CMIC1281 Loading Paper into the Banner Paper Guide Tray The banner paper guide tray can be attached to the bypass tray. This allows you to load paper having a horizontal dimension of 487.8 mm (19.21 inches) or greater in the bypass tray. When neither the LCT nor the wide LCT are installed Open the bypass tray.
Page 190 9. Adding Paper and Toner D0CMIC1326 Open the extender. D0CMIC1327 Insert the paper print side up as far as it will go into the machine. Align the paper guides to the paper size. D0CMIC1328 Specify the paper type and thickness. page 210 "Specifying Paper Type and Thickness Settings"...
Page 191 Loading Paper into the Paper Tray When either the LCT or the wide LCT is installed This procedure is explained with the LCT installed as an example. Open the bypass tray. D0CMIC1329 Pull out the banner paper guide tray. D0CMIC1330 Open the extender.
Page 192 9. Adding Paper and Toner D0CMIC1332 D0CMIC1333 Align the paper guides to the paper size. D0CMIC1334 Specify the paper type and thickness. page 210 "Specifying Paper Type and Thickness Settings" When loading paper of a size that is not automatically detected, specify the paper size. page 208 "Specifying the Paper Size That Is Not Automatically Detected"...
Page 193: Closing The Banner Paper Guide Tray
Loading Paper into the Paper Tray D0CMIC1335 D0CMIC1336 Closing the Banner Paper Guide Tray When neither the LCT nor the wide LCT are installed Lightly pull up the extender, and then fold it into the machine. D0CMIC1337...
Page 194 9. Adding Paper and Toner Raise the banner paper guide tray towards the machine until it clicks, and then tilt it to the opposite side. D0CMIC1338 Push the banner paper guide tray into its original position. D0CMIC1339 Close the bypass tray. D0CMIC1340 When either the LCT or the wide LCT is installed This procedure is explained with the LCT installed as an example...
Page 195: Loading Paper Into The Large Capacity Tray (Lct)
Loading Paper into the Paper Tray Lightly pull up the extender, and then fold it into the machine. D0CMIC1341 Push the banner paper guide tray into its original position. D0CMIC1342 Close the bypass tray. D0CMIC1343 Loading Paper into the Large Capacity Tray (LCT) (mainly Europe and Asia) The LCT can hold A4 paper only.
Page 196 9. Adding Paper and Toner (mainly North America) The LCT can hold 8 × 11 paper only. If you want to print on A4 or B5 JIS from the LCT, contact your service representative. The extension unit is required to load A4 , B4 JIS , 8 ×...
Page 197: Loading Paper Into The Wide Lct
Loading Paper into the Paper Tray D0CMIC1284 Load paper by repeating Steps 2 and 3. Close the top cover of the LCT. Specify the paper type and thickness. page 210 "Specifying Paper Type and Thickness Settings" Loading Paper into the Wide LCT Various sizes of paper can be loaded in the wide LCT by adjusting the positions of side fences and end fence.
Page 198 9. Adding Paper and Toner Loosen the screws holding the side fences in position. D0CMIC1286 Holding the labeled parts of the side fences, slide the fences outward. D0CMIC1287 While pressing the release button of the end fence, slide the end fence outward. D0CMIC1288 Load paper into the paper tray with print side up.
Page 199 Loading Paper into the Paper Tray D0CMIC1289 1. Supporting plate Holding the labeled parts of the side fences, adjust the fences to the paper size. Set the paper flush against the protrusions in the bottom of the inner side fence. Make sure that there is no space between the paper and the side fences.
Page 200 9. Adding Paper and Toner D0CMIC1292 Load additional sheets, if necessary. Do not stack paper over the limit mark. D0CMIC1293 While pressing the release button of the end fence, align the end fence gently against the paper you loaded. Make sure that there is no space between the paper and end fence. D0CMIC1294 Carefully slide the paper tray fully in.
Page 201: Loading Tab Stock Into The Wide Lct
Loading Paper into the Paper Tray When loading paper of a size that is not automatically detected, specify the paper size. page 208 "Specifying the Paper Size That Is Not Automatically Detected" page 209 "Specifying a Custom Size Paper Using the Control Panel" •...
Page 202: Loading Paper With A Vertical Size Of 100.0 Mm To 139.2 Mm In Wide Lct
9. Adding Paper and Toner Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. D0CMIC1285 Set the side fences to the size of the tab stock to be loaded, and then load it. Attach the tab sheet fence, and then align the end fence gently against the paper you loaded while pressing the release button of the end fence.
Page 203 Loading Paper into the Paper Tray Open the front cover of the wide LCT, remove the screws from the postcard side fences, and then take them out. D0CMIC1301 Close the front cover. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.
Page 204: Loading B5 Vertical Or Larger Paper In Wide Lct
9. Adding Paper and Toner Fasten the postcard side fences with the screws. D0CMIC1302 Align the end fence and side fences with the paper size to be loaded, and then load the paper. Carefully slide the paper tray fully in. Specify the paper type and thickness.
Page 205 Loading Paper into the Paper Tray Take out the paper supports. D0CMIC1303 Replace the postcard side fences, and then close the front cover of the wide LCT. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.
Page 206 9. Adding Paper and Toner D0CMIC1304 Attach the paper supports by fitting the groove of the paper supports into the supporting plates of the fences. D0CMIC1305 Check whether the paper supports and side fences are connected by moving the side fences.
Page 207: Loading Paper Into The Interposer
Loading Paper into the Paper Tray page 208 "Specifying the Paper Size That Is Not Automatically Detected" page 209 "Specifying a Custom Size Paper Using the Control Panel" • Replace the paper supports after use. Loading Paper into the Interposer •...
Page 208: Loading Paper Into The Twin Interposer
9. Adding Paper and Toner • Load paper with its printed side up (the front side). • Load paper in the interposer in the same orientation as paper in the paper tray. • The staple position or punch hole position will be on the left side of the paper, when you are facing the machine.
Page 209 Loading Paper into the Paper Tray Align the side fences gently against the paper you loaded, if necessary. D0CMIC1298 1. Paper extenders When loading paper of a size that is not automatically detected, specify the paper size. page 208 "Specifying the Paper Size That Is Not Automatically Detected" page 209 "Specifying a Custom Size Paper Using the Control Panel"...
Page 210: Specifying The Paper Size That Is Not Automatically Detected
9. Adding Paper and Toner Specifying the Paper Size That Is Not Automatically Detected Press [Settings] on the Home screen. Press [Tray/Paper Settings]. D0C9PA5323 Press [Paper Size/Paper Type]. Press one tray to set. Press [Paper Size]. D0CMPC6366 To specify for the bypass tray, press [Paper Size: Printer]. The size of the paper in Tray 1 and the large capacity tray (LCT) is fixed and cannot be changed.
Page 211: Specifying A Custom Size Paper Using The Control Panel
Loading Paper into the Paper Tray Press [OK]. After completing the configuration, press [Home] ( To use paper that can be detected automatically after using paper that cannot be detected automatically, restore the setting of Auto Detect. To restore the setting of Auto Detect, load the paper again, operate steps 1 to 6, select [Auto Detect], and then press [OK].
Page 212: Specifying Paper Type And Thickness Settings
9. Adding Paper and Toner Press [Paper Size]. D0CMPC6366 To specify for the bypass tray, press [Paper Size: Printer]. The size of the paper in Tray 1 and the large capacity tray (LCT) is fixed and cannot be changed. Press [Custom] from the list shown. Press the value in the "A"...
Page 213 Loading Paper into the Paper Tray • Before you change the settings, confirm the priority of the paper settings for printing (priority to the printer driver or to the control panel). • [Settings] [Printer Settings] [System] [Paper In/Out] [Tray Setting Priority] On the printer driver Check the settings of paper tray and paper type on the printer driver and make sure the settings match the loaded paper.
Page 214 9. Adding Paper and Toner Press [Paper Type/Thickness]. D0CMPC6367 Choose one paper type and paper thickness from the list shown, and then press [OK]. Press [OK]. After completing the configuration, press [Home] (...
Page 215: Recommended Paper Sizes And Types
Recommended Paper Sizes and Types Recommended Paper Sizes and Types The recommended paper sizes and types for each tray are as described below. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur.
Page 216: Trays 2 And 3
9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52.3–256.0 g/m (14.0 lb. 1,000 sheets Bond–141.0 lb. Index) Thin Paper–Thick Paper 3 A4, B4 JIS , 11 × 17 , 8 × 14 × 11 A3 , A4, B4 JIS , 8 ×...
Page 217 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52.3–256.0 g/m (14.0 lb. Select the paper size using the Tray 550 sheets Bond–141.0 lb. Index) Paper Settings menu: Thin Paper–Thick Paper 3 A5 , A6 , B6 JIS , 11 × 17 , ×...
Page 218: Bypass Tray
9. Adding Paper and Toner Paper type and weight Paper size Paper capacity Envelopes Select the paper size using the Tray C6 Env : 25 sheets Paper Settings menu: 150.1–256.0 g/m (55.1 lb. Cover–141.0 lb. Index) × 9 , C5 Env, C6 Env , DL Env *1 The tab sheet holder is required.
Page 219 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52.3–300.0 g/m (14.0 lb. • 100 sheets Bond–165.0 lb. Index) • Thick Paper 1: 40 Thin Paper–Thick Paper 4 sheets 11 × 17 , 8 × 14 , 8 ×...
Page 220 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity Tab stock A4 , 8 × 14 , 8 × 11 20 sheets 52.3–300.0 g/m (14.0 lb. Bond–165.0 lb. Index) *1, *5 Envelopes 10 sheets 150.1–300.0 g/m (55.1 lb.
Page 221: Large Capacity Tray
Recommended Paper Sizes and Types Large Capacity Tray Paper type and weight Paper size Paper capacity 52.3–216.0 g/m (14.0 lb. 4,400 sheets Bond–79.9 lb. Cover) Thin Paper–Thick Paper 2 × 11 52.3–216.0 g/m (14.0 lb. 4,400 sheets Bond–79.9 lb. Cover) Thin Paper–Thick Paper 2 B5 JIS , 8 ×...
Page 222: Wide Lct
9. Adding Paper and Toner Wide LCT Paper type and weight Paper size Paper capacity 52.3–300.0 g/m (14.0 lb. Paper sizes that can be detected 2,200 sheets Bond–165.0 lb. Index) automatically: Thin Paper–Thick Paper 4 A3 , A4, A5, B4 JIS , B5 JIS , 11 ×...
Page 223 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52.3–300.0 g/m (14.0 lb. Custom size: 2,200 sheets Bond–165.0 lb. Index) Thin Paper–Thick Paper 4 Vertical: 100.0–330.2 mm Horizontal: 139.7–487.7 mm Vertical: 3.94–13.00 inches Horizontal: 5.50–19.20 inches Translucent paper A3 , A4, B4 JIS , B5 JIS 1,000 sheets...
Page 224 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity High Gloss Select the paper size using the Tray 2,200 sheets Paper Settings menu: Coated Paper (Matte) Coated Paper (Glossy) 73.3–300.0 g/m (19.6 , B5 JIS , B6 JIS Bond–165.0 lb.
Page 225: Interposer
Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity Tab stock A4 , 8 × 14 , 8 × 11 1,000 sheets 52.3–300.0 g/m (14.0 lb. Bond–165.0 lb. Index) Envelopes 10 sheets 150.1–300.0 g/m (55.1 lb. Select the paper size using the Tray Cover–165.0 lb.
Page 226: Twin Interposer
9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. 200 sheets Bond–79.9 lb. Cover) Thin Paper–Thick Paper 2 11 × 17 , 8 × 11, 8 × 13 , 8 × 13 , 12 × 18 ×...
Page 227 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. Select the paper size using the Tray 200 sheets × 2 Bond–79.9 lb. Cover) Paper Settings menu: Thin Paper–Thick Paper 2 B5 JIS , 8 ×...
Page 228: Notes On Special Paper
9. Adding Paper and Toner Notes on Special Paper Paper Type Note Setting thick paper page 229 "Thick Paper Orientation and Recommended Status" Setting envelopes page 230 "Envelope Orientation and Recommended Status" Setting letterhead paper page 233 "Loading Orientation-fixed Paper or Two-sided Paper"...
Page 229: Unusable Paper
Recommended Paper Sizes and Types Paper Thickness Paper weight Thick Paper 1 127.5–150.0 g/m (47.0–55.0 lb. Cover) Thick Paper 2 150.1–216.0 g/m (55.1–79.9 lb. Cover) Thick Paper 3 216.1–256.0 g/m (80.0 lb. Cover–141.0 lb. Index) Thick Paper 4 256.1–300.0 g/m (141.1–165.0 lb.
Page 230: Paper Storage
9. Adding Paper and Toner • Thin paper with little stiffness • Paper with a dusty surface Do not use the copied or printed paper again. It may cause paper jam. If you use paper curled by humidity or drying, the paper or staple may jam. Do not load sheets that have already been printed onto by another machine.
Page 231: Thick Paper Orientation And Recommended Status
Thick Paper Orientation and Recommended Status Thick Paper Orientation and Recommended Status When loading thick paper of 127.5–300.0 g/m (47.0 lb. Cover–165.0 lb. Index), follow the recommendations below to prevent misfeeds and loss of image quality. Paper Orientation Thick paper has a paper direction according to its grain. Set the paper direction according to the grain, as shown in the following diagram: Direction of paper Tray 1 or LCT...
Page 232: Envelope Orientation And Recommended Status
9. Adding Paper and Toner Envelope Orientation and Recommended Status The way to place an original on the exposure glass and load envelopes varies depending on the shape and orientation of the envelopes. • Do not print on the following envelopes: •...
Page 233: Using The Copy Function
Envelope Orientation and Recommended Status Using the Copy Function Orientation of Exposure glass Trays 2–3 Bypass tray or wide LCT envelopes Side-opening envelopes • Flaps: open • Flaps: open • Flaps: open • Side to be scanned: • Side to be printed: •...
Page 234 9. Adding Paper and Toner Types of envelopes Trays 2–3 Bypass tray or wide LCT Side-opening envelopes • Flaps: closed • Flaps: closed • Side to be printed: face down • Side to be printed: face up When loading envelopes, select "Envelope" as the paper types using both [Tray Paper Settings] and printer driver and specify the thickness of envelopes.
Page 235: Loading Orientation-Fixed Paper Or Two-Sided Paper
Loading Orientation-fixed Paper or Two-sided Paper Loading Orientation-fixed Paper or Two-sided Paper To print onto letterhead paper or business letter paper on which logos or patterns are printed, confirm how to set the paper or the settings of this machine so that the original is printed onto the orientation- fixed (top to bottom) or two-sided paper correctly.
Page 236: Printing Onto Letterhead Paper Using The Printer Driver
9. Adding Paper and Toner Printing onto Letterhead Paper Using the Printer Driver Specify the settings of this machine as described below. • [Printer Settings] [System] tab [Letterhead Setting] Auto Detect Paper Orientation Bypass tray or Print side Tray 1 Trays 2–3 wide LCT One-sided...
Page 237: Recommended Original Size And Weight
Recommended Original Size and Weight Recommended Original Size and Weight (mainly Europe and Asia) Original location Original size Original weight Exposure glass Up to A3 One-sided A3 –B6 JIS (Japanese Industrial 40–128 g/m (11–34 lb. originals Standard), A6 Bond) 11 × 17 –5 ×...
Page 238 9. Adding Paper and Toner • An original whose size is within the range of the maximum original scan area can be placed. • page 320 "List of Specifications for Standard Functions" • On all sides of the original, there is a missing image area. Even if you place originals on the exposure glass or in the ADF correctly, the missing image area on all four sides of the original might not be copied.
Page 239: Replacing The Toner
Replacing the Toner Replacing the Toner You can view the procedure to replace the toner by watching a movie that is displayed on the control panel. You can display the telephone number for ordering a replacement print cartridge. See "Contact Information", User Guide (Full Version). •...
Page 240: Precautions When Storing Toner
9. Adding Paper and Toner function after the toner has run out and the number of times of communication not recorded in the Records exceeds a total of 1000. Replace the toner earlier. • While the message prompting you to replace the toner is displayed, Memory Storage Report for Memory Transmission will not be printed.
Page 241: Disposing Exhausted Toners
Replacing the Toner • The following explains the warning messages on the plastic bag used in this product's packaging: • Do not leave the polythene materials (bags, etc.) supplied with this machine close to babies and small children. Suffocation can result if polythene materials are brought into contact with the mouth or nose.
Page 242 9. Adding Paper and Toner When disposing a depleted print cartridge, place the cartridge in a box or plastic bag while paying attention not to spill any toner powder. (mainly Europe and Asia) If you want to discard your used toner container, please contact your local sales office. If you discard it by yourself, treat it as general plastic waste material.
Page 243: Replenishing The Staples
Replenishing the Staples Replenishing the Staples Contact your consumable supplier and prepare new staples for replenishment when the "Staples are almost out." message is displayed. Replace the staples after the message prompting replacement is displayed on the control panel. • When operating the machine, do not put your hand inside the booklet finisher tray of the finisher's staple unit.
Page 244: Replacing The Waste Toner Bottle
9. Adding Paper and Toner Replacing the Waste Toner Bottle The waste toner bottle needs to be replaced soon when the "Waste Toner Bottle is almost full." message is displayed. Prepare a replacement waste toner bottle. See "Contact Information", User Guide (Full Version). See the video displayed on the control panel of the machine for the procedure to replace the waste toner bottle.
Page 245 Replacing the Waste Toner Bottle • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside •...
Page 246: Disposing The Used Waste Toner Bottle
9. Adding Paper and Toner • If toner (new or used) comes into contact with your skin or clothes and smears them, take the following actions: • If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
Page 247: 10. Troubleshooting
10. Troubleshooting Alert Sounds The machine notifies you with an alert sound when a paper jam occurs, the original is left on the machine, or another problem occurs. Listen to the alert sound for one of the patterns described below, and perform the required procedure accordingly.
Page 248 10. Troubleshooting Sound pattern Condition Solution Five long beeps [Caution Sound] Check that an original is not left on the exposure glass and that paper is (repeating four times) [Copy: Forgot Original Sound] loaded in the paper tray. [Scanner: Forgot Original Sound] [Fax: Forgot Original Sound] Five short beeps...
Page 249: Checking The Indicators, Icons, And Messages On The Control Panel
Checking the Indicators, Icons, and Messages on the Control Panel Checking the Indicators, Icons, and Messages on the Control Panel The machine notifies you of the machine condition or status of an application with the [Check Status] indicator or a message displayed on the control panel. Check the status and resolve the problem accordingly.
Page 250 10. Troubleshooting Icon Condition Solution and reference Paper is jammed. See the animated illustration displayed on the control panel, and remove the jammed paper. See "When Paper or an Original is Jammed", User Guide (Full Version). An original has jammed. See the animated illustration displayed on the control panel, and remove the jammed original.
Page 251: When The [Check Status] Indicator Is Lit Or Flashing
Checking the Indicators, Icons, and Messages on the Control Panel • For the names and the contact information of consumables, check [Settings] [Inquiry]. Press [Home] ( ) after completing the operation to close [Settings]. • See "Contact Information", User Guide (Full Version). When the [Check Status] Indicator Is Lit or Flashing The [Check Status] indicator notifies the user when the machine requires immediate attention.
Page 252 10. Troubleshooting : Some of the functions cannot be used, or the toner is almost depleted. • Depending on the machine condition, such as a paper jam or open cover, the status confirmation screen may be displayed automatically without pressing [Check Status].
Page 253: When The Machine Cannot Be Operated
When the Machine Cannot Be Operated When the Machine Cannot Be Operated • If a message is displayed on the screen, check the message. • See "When a messages Is Displayed and the Machine Cannot Be Operated", User Guide (Full Version).
Page 254 10. Troubleshooting Condition Cause Solution and reference Only the copy icon is The functions other than the The time required for a function to start up displayed when the copy function are starting varies depending on the function. Wait a machine is turned on.
Page 255 When the Machine Cannot Be Operated Condition Cause Solution and reference The key is unresponsive, A malfunction is temporarily Turn off the power of the machine, wait for or another key is occurring on the machine. 10 seconds or more after confirming that activated.
Page 256 10. Troubleshooting Condition Cause Solution and reference The screen changes to The machine is not Check if you can display a web page in Web Browser when you connected to the network [Web Browser]. If a web page cannot be press [Help] ( ), but correctly.
Page 257: When The Machine Does Not Respond Correctly To An Operation From A Computer
When the Machine Cannot Be Operated When the Machine Does Not Respond Correctly to an Operation from a Computer Condition Cause Solution and reference When using the address A certificate is not installed Install the certificate on the computer. book from Device on the computer when Consult your network administrator for the Manager NX, an...
Page 258 10. Troubleshooting Condition Cause Solution and reference "There is a problem with [Permit SSL / TLS • Click [Continue to this website (not this website's security Communication] is set to recommended).]. certificate." is displayed [Ciphertext Only]. • To specify not to display the message, and you cannot connect log in to the machine in the to the machine when...
Page 259: When A Message Appears And The Machine Cannot Be Operated
When a Message Appears and the Machine Cannot Be Operated When a Message Appears and the Machine Cannot Be Operated Message Condition Solution and reference "Service Call" The machine needs to Consider repairing the machine. be repaired. SCxxx-xx Contact Serial No. of Machine "Functional Problems"...
Page 260 10. Troubleshooting Message Condition Solution and reference "Please wait." The machine is Wait a while and do not turn off the power of preparing to perform a the machine. function or executing the image stabilization process. The ambient Check the room temperature and whether it temperature is outside satisfies the operational requirements of the the temperature range...
Page 261 When a Message Appears and the Machine Cannot Be Operated • page 13 "Turning On and Off the Power" • "Cover Open" • "Add Toner" / "Add Staples" • "Replace Waste Toner Bottle" / "Hole Punch Receptacle Full" • "Original left on exposure glass." •...
Page 262: When A Message Appears While Using The Copy Function
10. Troubleshooting When a Message Appears While Using the Copy Function Message Condition Solution and reference "Cannot Detect Original An original is not placed Place the original correctly. When you place Size" correctly on the an original on the exposure glass, the machine machine.
Page 263 When a Message Appears While Using the Copy Function Message Condition Solution and reference "Set next original(s), then Duplex copying is When not copying onto both sides of paper, press [Start]." specified. clear the [1 sided 2 sided] and [2 sided 2 sided] check boxes.
Page 264: When A Message Appears While Using Document Server
10. Troubleshooting When a Message Appears While Using Document Server For details about the messages that are displayed when printing a document, see the descriptions of the messages that are displayed in the copy function. page 260 "When a Message Appears While Using the Copy Function" Message Condition Solution and reference...
Page 265 When a Message Appears While Using Document Server Message Condition Solution and reference "Magazine or Booklet A document scanned in You cannot specify [Booklet] or [Magazine] to mode cannot be used for the copy function and a the document comprising data stored in the data stored with mixed document stored in the different functions.
Page 266: When A Message Appears While Using The Fax Function
10. Troubleshooting When a Message Appears While Using the Fax Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear During Operation or When Sending/Receiving a Fax Cannot Be Performed Message Condition Solution and reference...
Page 267: Messages That Appear When The Machine Cannot Connect To The Network
When a Message Appears While Using the Fax Function Message Condition Solution and reference "Error occurred, and An original had jammed Press [Confirm], remove the jammed original, transmission was while sending a fax. and then send the fax again. cancelled." An error occurred Press [Confirm] and send the fax again.
Page 268 10. Troubleshooting Message Condition Solution and reference "Check whether there are The destination device • Check that the computer specified as the any network did not respond. destination is operating normally and problems."[14-01] connected to the network. • Check that the machine is connected to the network correctly.
Page 269 When a Message Appears While Using the Fax Function Message Condition Solution and reference "Check whether there are The POP3 (IMAP4) Check the settings in [Reception Protocol], any network server could not be [POP3 / IMAP4 Settings] and [Email problems."[15-11] found.
Page 270 10. Troubleshooting Message Condition Solution and reference "Network communication The POP3 (IMAP4) Check the settings in [Reception Protocol], has failed. Failed to server could not be [POP3 / IMAP4 Settings] and [Email connect to POP/IMAP found. Communication Port] on [Settings] [System server.
Page 271 When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication The shared folder Specify the destination from the address book, has failed. Failed to specified as the press [Edit], and check that the setting in the connect to the destination destination of Folder [Destinations] tab...
Page 272 10. Troubleshooting Message Condition Solution and reference "Network communication A malfunction is Check that the SMTP server and the destination has failed. Failed to occurring on an SMTP computer are functioning normally. send. Please check status server, the computer and settings of the specified as the destination machine."...
Page 273 When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication The administrator e-mail • Specify [Settings] [System Settings] has failed. Failed to address is not registered [Send (Email/Folder)] [Email] send. Please check the when the machine is [Administrator's Email Address].
Page 274 10. Troubleshooting Message Condition Solution and reference "Network communication [Fax Email Account] is Specify the settings in "User Name" and has failed. Fax email not specified. "Password" in [Settings] [Fax Settings] account is not registered. [Detailed Initial Settings] [Fax Email Please check settings."...
Page 275 When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication The authentication Check that the password registered on the SIP has failed. SIP digest password on the SIP server and "Password" in SIP Digest authentication failed.
Page 276: Messages Displayed When The Remote Fax Function Is Unavailable
10. Troubleshooting Message Condition Solution and reference "Network communication The settings in [SIP Check that SIP Server IP Address in [Settings] has failed. The IP Server IP Address] and [Fax Settings] [Detailed Initial Settings] address may be invalid. [Effective Protocol] do [IP-Fax Settings] [SIP Settings] and Please check the network...
Page 277 When a Message Appears While Using the Fax Function When a message is displayed on the main-machine Message Condition Solution and reference "Check whether there are The machine is not • Check that the machine is any network problems." connected to the network. connected to the network correctly.
Page 278 10. Troubleshooting When a message is displayed on the sub-machine Message Condition Solution and reference "Authentication with remote Authentication failed when Specify the same user authentication machine failed. Check user authentication is setting as the main-machine, and remote machine's enabled on the main- register a user who has the authentication settings."...
Page 279 When a Message Appears While Using the Fax Function Message Condition Solution and reference "Remote fax is not User Code authentication is User Code authentication is not available because [User specified. supported on both the main- Code Authentication] is machine and sub-machine. active."...
Page 280: When A Message Appears While Using The Printer Function
10. Troubleshooting When a Message Appears While Using the Printer Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear without Error Codes Message Cause Solution and reference "Address Book is The address book Try again later.
Page 281 When a Message Appears While Using the Printer Function Message Cause Solution and reference "All the remaining The job was All job slots are occupied by other devices. Check the print volume has canceled because status of the client machine. been allocated to the usage count another central...
Page 282 10. Troubleshooting Message Cause Solution and reference "Auto-registration The maximum Delete a user that is no longer necessary from the address of user information number of items book. has failed." that can be registered has been exceeded and the authentication information for LDAP authentication or...
Page 283 When a Message Appears While Using the Printer Function Message Cause Solution and reference "Classification A classification Consult the machine administrator for the classification Code is incorrect." code is not code, and enter the code in [Classification Code] in specified. [Detailed Settings] on the [Basic] tab [Modify] under [Job Type] in the printer driver.
Page 284 10. Troubleshooting Message Cause Solution and reference "Compressed Data Compressed data • Check that the tool used for creating the compressed Error." is corrupted. data is functioning properly. • Check that the machine can communicate with the computer properly. "Connection with The machine is •...
Page 285 When a Message Appears While Using the Printer Function Message Cause Solution and reference "Exceeded max. The hard disk is • Reduce the size of the document to send. capacity of almost full. • Erase documents that are no longer needed. Document Server.
Page 286 10. Troubleshooting Message Cause Solution and reference "Exceeded max. The number of • Reduce the number of pages in the document to number of pages of pages stored in the send. Document Server. machine exceeds • Erase documents that are no longer needed. Cannot store."...
Page 287 When a Message Appears While Using the Printer Function Message Cause Solution and reference "Hardware An error has Turn off the power of the machine, check that the Wireless Problem: Wireless occurred in the LAN board is correctly installed in the machine, and then Card"...
Page 288 10. Troubleshooting Message Cause Solution and reference "Load following The paper tray • To proceed with printing after changing the paper paper in XXX. To specified in the setting, select a tray and press [Continue]. However, force print, select printer driver has when Staple, Cover Sheet, Slip Sheet, Chaptering, another tray and no paper loaded.
Page 289 When a Message Appears While Using the Printer Function Message Cause Solution and reference "Paper size and/or The paper size or Specify [Driver / Command] in [Settings] [Tray/Paper type mismatched or paper type Settings] [Printer] [Tray Setting Priority] [Bypass no ppr. in Bypass specified in the Tray].
Page 290 10. Troubleshooting Message Cause Solution and reference "Punch has been The Punch function Check the orientation of the paper and print data, and the cancelled." was canceled specified punch position. because the staple See "Punching Holes on Printed Pages", User Guide (Full position is Version).
Page 291 When a Message Appears While Using the Printer Function Message Cause Solution and reference "The job was A condition in Check the binding condition. cancelled because which binding the specified cannot be settings are not performed was applicable for specified, and Booklet."...
Page 292: Messages That Appear With Error Codes
10. Troubleshooting Message Cause Solution and reference "The selected A paper type that Print the document on paper of a type that can be fed on paper type is not cannot be fed on the machine. supported. This job the machine was has been specified and cancelled."...
Page 293 When a Message Appears While Using the Printer Function Message Cause Solution and reference "86: Error" The parameter in the control Specify the correct parameter. code is incorrect. "91: Error" The auto job cancel function Check that the data is correct. was activated because an (displayed in the error unable-to-analyze-...
Page 294: When A Message Appears While Using The Scanner Function
10. Troubleshooting When a Message Appears While Using the Scanner Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear on the Control Panel Message Cause Solution and reference "All the pages are The original was placed •...
Page 295 When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Authentication with the The user name/ Select the destination in the address book, destination has failed. password of SMTP press [Edit], and check the setting in Check settings.
Page 296 10. Troubleshooting Message Cause Solution and reference "Cannot find the The machine or the Check that the machine or the computer is specified path. Please computer is not connected to the network correctly. For details check the settings." connected to the about your network environment, consult the network correctly.
Page 297 When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Connection with PC has The machine or the Check that the machine or the computer is failed. Check the computer is not connected to the network correctly. For details settings."...
Page 298 10. Troubleshooting Message Cause Solution and reference "Exceeded max. email The file size per page • Specify a lower value in [Send Settings] size. Sending email has has exceeded the [Resolution], or select a smaller paper been cancelled. Check maximum e-mail size size in [Send Settings] [Scan Ratio] [Max.
Page 299 When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Programmed. Cannot A destination specified • You cannot program a destination program the folder with a protection code is specified with a protection code. Specify destination(s) with included among the this destination individually.
Page 300: Messages That Appear On The Computer
10. Troubleshooting Message Cause Solution and reference "Transmission has failed. The amount of available Check that the amount of free space is Insufficient memory in the hard disk space on the sufficient. destination hard disk. To destination computer, check the current status, SMTP server, or FTP press [Scan Files Status]."...
Page 301 When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Cannot add any more The maximum number of Delete scanning modes that are no longer scanning mode." scanning modes that necessary. can be registered exceeds the maximum number (100).
Page 302 10. Troubleshooting Message Cause Solution and reference "Entered User Code is The correct user code is Register the User Code on [Details] not registered or you do not registered in the [Authenticate] tab in the TWAIN driver. For the not have access TWAIN drive when User Code, consult the user administrator.
Page 303 When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Insufficient memory. Other applications are • Close applications on the computer. Close all other running on the • If the same message is displayed when applications, then restart computer, and the no other applications are running after scanning."...
Page 304 10. Troubleshooting Message Cause Solution and reference "Scanner is not available The TWAIN scanner The TWAIN scanner function cannot be used. on the specified device." function is disabled on the machine. "Scanner is not ready. The ADF is open. Close the ADF. Check the scanner and the options."...
Page 305 When a Message Appears While Using the Scanner Function Message Cause Solution and reference "There is no response The network is busy. Wait a while. from the scanner. There The firewall function is Configure the firewall function of the computer may be a number of enabled on the to allow communication of the application...
Page 306: When Other Messages Appear
10. Troubleshooting When Other Messages Appear • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Message Cause Solution and reference "Administrator The User When specifying Basic, Windows, or LDAP Authentication for Management authentication, configure the User Management User Management privilege is disabled privilege in [Settings]...
Page 307 When Other Messages Appear Message Cause Solution and reference "Incompatible USB The machine • Clean the USB ports on the back side and the device has been accidentally detected back left side of the machine after turning off connected. Check the a USB cable as the power of the machine.
Page 308: Messages That Appear When Machine Login Fails
10. Troubleshooting Message Cause Solution and reference "You do not have the The logged-in user Consult the user administrator. The user privileges to use this does not have the administrator can change the access permissions in function." privileges to use the the address book.
Page 309 When Other Messages Appear Message Cause Solution and reference "Authentication has An incorrect password Enter the correct password. failed." was entered. B/W/L0104-000 The Driver Encryption Consult the network administrator whether the Key is not registered Driver Encryption Key is required, and correctly in the TWAIN configure the driver accordingly.
Page 310 10. Troubleshooting Message Cause Solution and reference "Authentication has The account is locked Request the user administrator to unlock the failed." because the number of account. failed login attempts has B/W/L0208-000 exceeded the limit. B/W/L0208-002 "Authentication has Web Image Monitor or Try again later.
Page 311 When Other Messages Appear Message Cause Solution and reference "Authentication has ":" or other characters • Enter the correct login user name. failed." that cannot be used in a • Change the user name if it contains a login user name was W/L0406-003 space, ":"...
Page 312 10. Troubleshooting Message Cause Solution and reference "Authentication has [Off] is specified in the Select the server in [Settings] [System failed." authentication settings of Settings] [Settings for Administrator] the LDAP server. [Authentication/Charge] [Administrator L0406-201 Authentication/User Authentication/App Auth.] [Register/Change/Delete LDAP Server], and then press [Register/Change] and set [Authentication] to a setting other than [Off].
Page 313 When Other Messages Appear Message Cause Solution and reference "Authentication has The user registered on • Delete the older user that is redundant, or failed." the machine has the change the login name. same name as another W/L0511-000 • If the message is displayed after switching user distinguished by the the authentication server, delete the user W0517-000...
Page 314 10. Troubleshooting • Check whether "Global Scope" is specified as the scope of the group in a property for the user group created in DC, and the group type specified in "Security". Also check whether an account is registered to the user group that has been created. If more than one DC exists, check whether a trust relationship between DCs is established.
Page 315: Messages That Appear When Logging In To The Machine Using An Ic Card Fails
When Other Messages Appear • If the connection test fails, check whether [Domain Name Configuration] and [DNS Configuration] or [WINS Configuration] is specified correctly on [Settings] [System Settings] [Network/ Interface]. Messages that Appear When Logging in to the Machine Using an IC Card Fails Message Cause Solution and reference...
Page 316: Messages That Appear When The Ldap Server Is Unavailable
10. Troubleshooting Messages that Appear When the LDAP Server Is Unavailable Message Cause Solution and reference "Connection with LDAP The network is busy. Try again. server has failed. Check The setting information is Check the setting information of [Settings] the server status." incorrect.
Page 317: Messages That Appear When There Is A Problem With The Certificate
When Other Messages Appear Messages that Appear When There Is a Problem with the Certificate Message Cause Solution and reference "The destination cannot The device certificate Install a new device certificate used for the S/ be selected because the used for the S/MIME MIME signature.
Page 318: Messages That Appear When An Application Site Cannot Be Used
10. Troubleshooting Message Cause Solution and reference "The destination cannot The user certificate Install a new user certificate. be selected because its (destination certificate) "Encrypting Network Communication", encryption certificate is has expired. Security not currently valid." "The group destination cannot be selected because it contains a destination with a encryption certificate that...
Page 319 When Other Messages Appear Message Cause Solution and reference "Could not restore the The firmware from The firmware cannot be recovered. firmware because the Application Site has not required data does not been updated. exist." "JavaTM Platform has not JavaVM is not running. To enable this setting, you must install an been started.
Page 320 10. Troubleshooting...
Page 321: 11. Specifications For The Machine
If the label contains the following, your machine is a region B model: • CODE XXXX -17 • IM C6500: 120–127 V • IM C8000: 208–240 V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units.
Page 322: List Of Specifications For Standard Functions
Stationary original exposure type Scan method CMOS integrated type Md method Warm-up time (mainly Europe and Asia) (23°C (73.4°F), rated • IM C6500/C8000 voltage) • Normal mode: 45 seconds • Quick mode: 38 seconds (mainly North America) • IM C6500 •...
Page 323 • B&W: 4.8 seconds or less *1 The first copy/print time may differ depending on the conditions and environment of the machine. Copy/print speed (per • IM C6500: 65 sheets/minute minute) • IM C8000: 80 sheets/minute (A4 , 8 × 11 , Paper Weight 2)
Page 324 11. Specifications for The Machine Item Specifications Original scanning area • Exposure Glass DZW788 1. Vertical: Up to 297 mm (11.7 inches) 2. Horizontal: Up to 432 mm (17. 1 inches) • ADF DZW789 1. Vertical: 128 to 297 mm (5.1 to 11.7 inches) 2.
Page 325 List of Specifications for Standard Functions Item Specifications Copy size • Trays 1–3 and the bypass tray: page 213 "Recommended Paper Sizes and Types" • Duplex: A3 , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , 11 ×...
Page 326 11. Specifications for The Machine Item Specifications Missing image area (Copy) Print area DZX710 1. Leading edge: 5.0 ±1.5 mm (0.20 ±0.06 inches) (Thin Paper–Plain Paper 2) 4.0 ±1.8/-1.2 mm (0.16 ±0.07/-0.05 inches) (Middle Thick– Thick Paper 4) 2. Trailing edge: 5.0 ±2.0 mm (0.20 ±0.08 inches) (Thin Paper–Middle Thick) 4.0 ±2.0 mm (0.16 ±0.08 inches) (Thick Paper 1–Thick Paper 4) 3.
Page 327 Power requirements (mainly Europe and Asia) 220–240 V, 12–10 A, 50/60 Hz (mainly North America) • IM C6500: 120–127 V, 16 A, 60 Hz • IM C8000: 208–240 V, 12 A, 60 Hz Power consumption (Main • IM C6500 unit only)
Page 328 11. Specifications for The Machine Item Specifications Power consumption (Main • IM C6500 unit only) Ready: 186 W (mainly North America) During printing: B&W: 1,178 W / Color: 1,327 W Maximum: 1,920 W or less • IM C8000 Ready: 191 W During printing: B&W: 1,354 W / Color: 1,481 W...
Page 329 ISO 7779. • Sound pressure levels are measured from the position of the bystander. • The complete system of IM C6500/C8000 consists of the main unit (including ADF), wide LCT, Multi-Folding Unit FD4020, interposer, Finisher SR4150, and output jogger.
Page 330 11. Specifications for The Machine Item Specifications Noise emission (Sound • IM C6500 power level: Main unit Stand-by: 33.8 dB (A) only) (mainly Copying: B&W: 67.8 dB (A) / Color: 68.7 dB (A) North America) • IM C8000 Stand-by: 33.7 dB (A) Copying: B&W: 69.3 dB (A) / Color:70.3 dB (A)
Page 331: Specifications For The Document Server
ISO 7779. • Sound pressure levels are measured from the position of the bystander. • The complete system of IM C6500/C8000 consists of the main unit (including ADF), wide LCT, Multi-Folding Unit FD4020, interposer, Finisher SR4150, and output jogger.
Page 332: Specifications For Printer
• To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The length of the usable cable is up to 100 m. Item Specifications Printing speed • IM C6500: 65 pages/minute • IM C8000: 80 pages/minute (A4 , 8 × 11 , plain paper, one-side printing) Resolution...
Page 333: Specifications For Scanner
List of Specifications for Standard Functions Item Specifications USB interface • Transmission spec: USB 2.0 Standard • Connectable device: Devices corresponding to USB 2.0 Standard Operating system • Windows 7/8.1/10 • Windows Server 2008/2008 R2/2012/2012 R2/2016/2019 • macOS 10.12 or later Fonts •...
Page 334 11. Specifications for The Machine Item Specifications Scan type Sheet, book, three-dimensional object Original sizes that can be • Length: 10–297 mm (0.4–11 inches) scanned • Width: 10–432 mm (0.4–17 inches) Scan sizes automatically (mainly Europe and Asia) detectable from the A3 , A4, A5 , B4 JIS , B5 JIS exposure glass (mainly North America)
Page 335 List of Specifications for Standard Functions Item Specifications Image compression type for TIFF (MH, MR, MMR, JBIG2) black and white (two-value) Image compression type for JPEG gray scale/full color Interface • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) USB 2.0 (Type A) port (on the control panel) SD card slot (on the control panel) •...
Page 336 11. Specifications for The Machine • Selecting Gray Scale or Full Color for [Original Type] under [Send Settings] • Selecting other than [Reduce / Enlarge] under [Send Settings] • Selecting [200 dpi], [300 dpi], [400 dpi], or [600 dpi] for [Resolution] under [Send Settings] •...
Page 337: Specifications For Auto Document Feeder
List of Specifications for Standard Functions Item Specifications Protocol TCP/IP Operating system • Windows 7/8.1/10 • Windows Server 2008/2008 R2/2012/2012 R2/2016/2019 (TWAIN scanner runs in 32-bit compatible mode on a 64-bit operating system, so TWAIN scanner is not compatible with 64-bit applications.
Page 338 11. Specifications for The Machine Item Specifications Original size (mainly Europe and Asia) A3 –A5, A6 , B4 JIS –B6 JIS, 11 × 17 –8 × 11 • You cannot scan two sides of B6 JIS originals. (mainly North America) 11 ×...
Page 339: List Of Specifications For External Options
List of Specifications for External Options List of Specifications for External Options • We have licenses from the authors to use their software including open sources. Refer to the files in the Licenses folder included in the supplied CD-ROM for statements requested from the authors. Specifications for Finisher SR4140 Item Specifications...
Page 340 11. Specifications for The Machine Item Specifications Paper size for the finisher • Without Z-fold: shift tray A3 , A4, A5, B4 JIS , B5 JIS, 11 × 17 , 8 × 14 , 8 × 13 , 8 × 11, 8 ×...
Page 341 List of Specifications for External Options Item Specifications Stack capacity for the • Without Z-fold: finisher shift tray (80 g/m • 3,000 sheets: A4 , B5 JIS , 8 × 11 20 lb. Bond) • 1,500 sheets: A3 , A4 , B4 JIS , B5 JIS , 11 × 17 , ×...
Page 342 11. Specifications for The Machine Item Specifications Staple capacity (80 g/m • Without Z-fold and Mixed Sizes: 20 lb. Bond) • 50 sheets: A3 , B4 JIS , 11 × 17 , 8 × 14 , 8 × 13 , 8 ×...
Page 343: Specifications For Finisher Sr4150
List of Specifications for External Options Item Specifications Dimensions (W × D × H) 806 × 730 × 980 mm (31.8 × 28.8 × 38.6 inches) Weight Approx. 75 kg (165.4 lb.) Specifications for Finisher SR4150 Item Specifications Paper size for the finisher A3 , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , upper tray 11 ×...
Page 344 11. Specifications for The Machine Item Specifications Paper sizes that can be A3 , A4, A5, B4 JIS , B5 JIS, shifted when delivered to 11 × 17 , 8 × 14 , 8 × 13 , 8 × 11, 8 ×...
Page 345: Specifications For Booklet Finisher Sr4160
List of Specifications for External Options Item Specifications Stack capacity after stapling • Without Mixed Sizes: (80 g/m , 20 lb. Bond) • 2–19 sheets: 150 sets (A4 , 8 × 11 ) • 20–65 sheets: 150–46 sets (A4 , 8 ×...
Page 346 11. Specifications for The Machine Item Specifications Paper weight for the finisher 52.3–216.0 g/m (14.0 lb. Bond–79.9 lb. Cover) upper tray Stack capacity for the • 250 sheets: A4, 8 × 11 or smaller finisher upper tray (80 • 50 sheets: B4 JIS, 8 ×...
Page 347 List of Specifications for External Options Item Specifications Staple paper size A3 , A4, B4 JIS , B5 JIS, 11 × 17 , 8 × 14 , 8 × 13 , 8 × 11, 8 × 14 , × 13 , 8 × 13 , 7 ×...
Page 348 11. Specifications for The Machine Item Specifications Saddle stitch paper weight • Plain Paper: 64.0–105.0 g/m (17.1–28.0 lb. Bond) • Coated Paper: 81.4–105.0 g/m (21.7–28.0 lb. Bond) You can use a sheet of paper weighing up to 216.0 g/m (79.9 lb. Cover) per set as a cover sheet.
Page 349: Specifications For Copy Tray
List of Specifications for External Options Item Specifications Weight • Approx. 58 kg (127.9 lb.) (Without punch unit) • Approx. 61 kg (134.5 lb.) (With punch unit) Specifications for Copy Tray Item Specifications Paper size A3 , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , 11 ×...
Page 350: Specifications For Punch Unit (Finisher Sr4140)
11. Specifications for The Machine Specifications for Punch Unit (Finisher SR4140) Punch unit type Paper size Paper weight 2 & 4 holes type: 2 holes : A3, A4, A5, A6, B4 JIS, B5 JIS, B6 JIS, 11 52.3–300.0 g/m × 17, 8 ×...
Page 351: Specifications For Punch Unit (Finisher Sr4150, Booklet Finisher Sr4160)
List of Specifications for External Options Specifications for Punch Unit (Finisher SR4150, Booklet Finisher SR4160) Punch unit type Paper size Paper weight 2 & 4 holes type: 2 holes : A3, A4, A5, B4 JIS, B5 JIS, 11 × 17, 8 52.3–256.0 g/m ×...
Page 352: Specifications For Interposer
11. Specifications for The Machine Specifications for Interposer Item Specifications Paper size page 213 "Recommended Paper Sizes and Types" Paper capacity page 213 "Recommended Paper Sizes and Types" Paper weight page 213 "Recommended Paper Sizes and Types" Power requirements Power is supplied from the main unit. Maximum power 43 W or less consumption...
Page 353 List of Specifications for External Options Item Specifications Paper size A3 , A4, A5, B4 JIS , B5 JIS, 11 × 17 , 8 × 14 , 8 × 13 , 8 × 11, 8 × 14 , × 13 , 8 × 13 , 7 ×...
Page 354: Specifications For Multi-Folding Unit Fd4010
11. Specifications for The Machine Specifications for Multi-Folding Unit FD4010 Item Specifications Paper size • With Z-fold: A3 , A4 , B4 JIS , 11 × 17 , 8 × 14 , 8 × 11 , 8K , 12 × 18 , 8 ×...
Page 355: Specifications For Multi-Folding Unit Fd4020
List of Specifications for External Options Item Specifications Weight 45 kg (99.2 lb.) or less Specifications for Multi-Folding Unit FD4020 Item Specifications Paper size • With Z-fold: A3 , A4 , B4 JIS , 11 × 17 , 8 × 14 , 8 ×...
Page 356: Specifications For Output Jogger
11. Specifications for The Machine Item Specifications Paper weight • With Z-fold, Half Fold, Letter Fold-out, Letter Fold-in, Double Parallel Fold, and Gate Fold: 64.0–105.0 g/m (17.1–28.0 lb. Bond) • With Multi-sheet Fold: 64.0–80.0 g/m (17.1–21.3 lb. Bond) Power requirements •...
Page 357: Specifications For Large Capacity Tray (Lct)
List of Specifications for External Options Item Specifications Weight Approx. 2 kg (4.4 lb.) Specifications for Large Capacity Tray (LCT) Item Specifications Page size page 213 "Recommended Paper Sizes and Types" Paper capacity page 213 "Recommended Paper Sizes and Types" Paper weight page 213 "Recommended Paper Sizes and Types"...
Page 358 11. Specifications for The Machine Item Specifications Weight Approx. 83 kg (183.0 lb.) • The paper width between 100.0 and 139.2 mm (3.94 and 5.48 inches) are available only when the special side fence is utilized.
Page 359: List Of Specifications For Internal Options
List of Specifications for Internal Options List of Specifications for Internal Options • We have licenses from the authors to use their software including open sources. Refer to the files in the Licenses folder included in the supplied CD-ROM for statements requested from the authors. Specifications for Facsimile This function may not be used depending on the telephone line or area status.
Page 360 11. Specifications for The Machine Internet Fax Transmissions and Reception Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • Option: IEEE802.11a/b/g/n wireless LAN interface Transmit function E-mail Scan line density • Standard: 200 × 100 dpi (Standard character), 200 × 200 dpi (Detail character) •...
Page 361 List of Specifications for Internal Options IP-Fax Transmissions and Reception Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • Option: IEEE802.11a/b/g/n wireless LAN interface Scan line density • Standard: 8 × 3.85 lines/mm, 200 × 100 dpi (Standard character), 8 × 7.7 lines/mm, 200 × 200 dpi (Detail character) •...
Page 362 11. Specifications for The Machine Validated Peripherals Item Specifications Gateway (T.38 compliant) • InnovaPhone VoIP-Gateway IP305 Software version: v7 hotfix (09-70300.17) • Cisco VoIP-Gateway (Operation confirmed with H.323) Software version: IOS12.3 (5) Platform: Cisco2600XM, 3725, 847-4V, 26xx, 36xx, 37xx, 7200, AS5300, ICS 7750 •...
Page 363 List of Specifications for Internal Options E-mail Transmission and Folder Transmission (Fax (Classic) only) Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • Option: IEEE802.11a/b/g/n wireless LAN interface Scan line density • Standard: 200 × 100 dpi (Standard character) , 200 × 200 dpi (Detail character) •...
Page 364: Specifications For Ieee 1284 Interface Board
11. Specifications for The Machine E-mail Reception Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • Option: IEEE802.11a/b/g/n wireless LAN interface E-mail reception protocols POP3, SMTP, IMAP4, TCP/IP (Mail to Print) E-mail format Single/Multi-part, MIME Conversion File formats (Mail to Print) JPEG (JFIF), PDF Authentication methods SMTP-AUTH, POP before SMTP, A-POP...
Page 365: Specifications For Device Server Option
List of Specifications for Internal Options Item Specifications Transmission rate 2.4 GHz band: 1–130 Mbps Frequency range (Center 2412–2472 MHz (1–13 channels) Frequency) Transmission mode • Infrastructure mode • Direct Connection Mode • Direct Connection: Group Owner Mode • Web Image Monitor is supported. •...
Page 366: The Setting Values Of The Transmission Function
11. Specifications for The Machine The Setting Values of the Transmission Function • Depending on the type or settings of a document or original, you may not be able to specify or enter the maximum number of destinations or characters. Send Email Item Value...
Page 367: Send To Folder
The Setting Values of the Transmission Function Item Value Remarks Number of pages that can be Up to 3,000 pages per sent document Send to Folder Item Value Remarks Maximum number of characters 256 characters in a path name specified for the SMB protocol Maximum number of characters 64 characters...
Page 368: Broadcast Transmission
11. Specifications for The Machine Broadcast Transmission Item Value Remarks Total number of destinations that can be specified for Send Email and Send to Folder Number of destinations that can Up to 100 items can be be specified when sending a specified when entering an item document by Send Email manually (including the items...
Page 369: Printable Area And Margin
Printable Area and Margin Printable Area and Margin Approx. 4.2 mm (0.17 inches) Print area Approx. 4.2 mm (0.17 inches) Approx. 4.2 mm (0.17 inches) Approx. 4.2 mm (0.17 inches) DZC463 • The machine does not support edge-to-edge printing. To minimize the margins, specify the maximum printable area with the settings on the printer driver.
Page 370: Machine Options
11. Specifications for The Machine Machine Options Guide to Functions of the Machine’s External Options D0CMIC1851 (1) Options Mounted to the Machine’s Top Section D0CMIC1853 Option Description ADF double-feed Detects a double feeding of the original when it is placed in the detection kit ADF.
Page 371 Machine Options (2) Options Mounted to the Machine’s Right Side Section D0CMIC1854 Option Description Multi bypass banner Allows you to load paper that has a horizontal length of 487.8 sheet tray mm (19.21 inches) or longer in the bypass tray. Holds 2,200 sheets of paper.
Page 372 11. Specifications for The Machine (3) Options Mounted to the Machine’s Left Side Section 1 D0CMIC1855 Option Description If you select this as the output tray, copied/printed paper and Copy tray fax messages are delivered here face down. Multi-Folding Unit The folding unit can apply the following folds: Half Fold, Letter FD4010 Fold-out, Letter Fold-in, and Z-fold...
Page 373 Machine Options (3) Options Mounted to the Machine’s Left Side Section 2 D0CMIC1856 Option Description Output jogger Jogs the sheets delivered to the finisher shift tray. Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets.
Page 374 11. Specifications for The Machine Option Description Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray Finisher SR4150 • Finisher shift tray Copies can be punched if the optional punch unit is installed on the finisher.
Page 375: Guide To Functions Of The Machine's Internal Options
Machine Options Option Description Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray Finisher SR4140 • Finisher shift tray Copies can be punched if the optional punch unit is installed on the finisher.
Page 376 11. Specifications for The Machine This lets you add a G3 fax line. A maximum of two G3 interface units can be installed. • Expansion memory Provides 60 MB of additional memory for the facsimile function. (Standard 4 MB) This allows you to send and receive fax documents at high resolution (Super Fine), and also to receive fax documents at high resolution (Fine).
Page 377 Machine Options • Only one of the following options can be installed on the machine at any one time: HDD and Enhanced Security HDD. • The Ethernet interface and wireless LAN board cannot be used simultaneously.
Page 378: Special Notes When Using External Options
11. Specifications for The Machine Special Notes When Using External Options Precautions for Using the Finisher • The stapler may eject unfolded staples. Be careful not to prick your fingers. • Do not hit the finisher (for instance, do not hit the surface of the finisher repeatedly to arrange stacks of paper neatly).
Page 379: Removing Prints From Finisher Sr4140 During Printing
Special Notes When Using External Options Removing Prints from Finisher SR4140 during Printing This section describes how to suspend a large copy or print job when using Finisher SR4140. Depending on the image you are copying or printing, prints might not stack properly. If this happens, suspend the job, remove the prints and then restart the job.
Page 380: When Using The Z-Fold Function With Multi-Folding Unit Fd4020
11. Specifications for The Machine Depending on the image you are copying or printing, prints might not stack properly. If this happens, suspend the job, remove the prints and then restart the job. Press the [Suspend / Resume] key near the paper outlet port. D0CMIC1763 1.
Page 381 Special Notes When Using External Options Attach the Z-fold support tray to the finisher upper tray. D0CMIC1771 • Finisher shift tray Press the [Suspend / Resume] key. page 377 "Removing Prints from Finisher SR4140 during Printing" Remove the stack of paper from the finisher shift tray. Attach the Z-fold support tray.
Page 382 11. Specifications for The Machine Z-fold support tray 2 D0CMIC1773 • Finisher shift tray If the finisher is installed with the cooling fan unit, press the [Suspend / Resume] key near the paper outlet port. page 377 "Removing Prints from Finisher SR4150/Booklet Finisher SR4160 during Printing"...
Page 383 Special Notes When Using External Options Multi-Folding Unit FD4020 Open the front cover of the folding unit and take out the Z-fold support tray for folding unit (located at the bottom of the folding unit). D0CMIC1769 Attach the Z-fold support tray for folding unit in the slope of the folding unit tray so that it is flush against the end fence.
Page 384: Functions Requiring Optional Configurations
11. Specifications for The Machine Functions Requiring Optional Configurations When options are installed, the functions and interface of this machine can be expanded. • The options that can be installed differ depending on the models. page 368 "Machine Options" Copy Function Function/Reference Option Shift Sort...
Page 385: Facsimile Functions
Functions Requiring Optional Configurations Function/Reference Option Z-fold Any of Finisher SR4140, Finisher SR4150, Booklet Finisher SR4160 and either Multi-Folding Letter Fold-out Unit FD4010 or Multi-Folding Unit FD4020 Letter Fold-in See "Folding Copied Sheets", User Guide (Full Version). Double Parallel Fold Any of Finisher SR4140, Finisher SR4150, Booklet Finisher SR4160 and Multi-Folding Unit Gate Fold...
Page 386: Printer Function
11. Specifications for The Machine Functions Option Tray Shift One of the following options is required: • Finisher SR4140 • Finisher SR4150 • Booklet Finisher SR4160 Remote Fax Fax connection unit See "Overview of the Remote Fax Function", User Guide (Full Version). *1 A sub-machine on which fax function is not included can send and receive faxes using the fax function of the main-machine connected via network.
Page 387: Scanner Function
Functions Requiring Optional Configurations Functions Option Half Fold One of the following options is required: See "Folding Printed Sheets", User Guide (Full • Either Finisher SR4140 or Finisher SR4150 Version). and either Multi-Folding Unit FD4010 or Multi-Folding Unit FD4020 • Booklet Finisher SR4160 Z-fold Any of Finisher SR4140, Finisher SR4150, Booklet Finisher SR4160 and either Multi-Folding...
Page 388: Interface
11. Specifications for The Machine Interface Functions Option Wireless LAN communication Wireless LAN board See "Connecting to a Wireless LAN", User Guide (Full Version). Parallel Interface Connection IEEE 1284 interface board See "Connecting an IEEE 1284 cable", User Guide (Full Version). Extra Ethernet Interface (for Printer) Device server option See "Connecting a LAN cable", User Guide (Full...
Page 389: Function Compatibility
Function Compatibility Function Compatibility Function Compatibility The chart shows Function Compatibility when [Interleave Priority] is set to [Switch Every Specified No.]. : Simultaneous operations are possible. : Operation is enabled when the relevant function key is pressed and remote switching (of the scanner/external extension) is done. : Operation is enabled when the [Interrupt] key is pressed to interrupt the preceding operation.
Page 390 11. Specifications for The Machine Function Compatibility The symbols in the cells have the following meanings: Blank: These modes can be used together. ×: These modes cannot be used together. The first mode selected will be the mode you are working in. : These modes cannot be used together.
Page 391: 12. Legal And Contact Information
12. Legal and Contact Information Environmental Regulations ENERGY STAR Program (mainly North America) ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
Page 392 • The time it takes to recover from the energy saving functions and low power consumption in Sleep Mode may differ depending on the machine. (mainly Europe) Time to Recover from Model Name Power Consumption Duplex Function Sleep Mode IM C6500 0.74 W 38 seconds Standard IM C8000 0.72 W 38 seconds Standard...
Page 393: User Information On Electrical And Electronic Equipment (Mainly Europe)
Environmental Regulations User Information on Electrical and Electronic Equipment (mainly Europe) Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below.
Page 394: Environmental Advice For Users (Mainly Europe)
Toner and ink cartridge return program Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations. For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/...
Page 395 Environmental Regulations Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it. The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page.
Page 396: Trademarks (User Guide)
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Firefox is registered trademarks of the Mozilla Foundation. Dropbox is a registered trademark or trademark of Dropbox, Inc.
Page 397 Trademarks (User Guide) ® ® Microsoft Windows ® ® Microsoft Windows 8.1 Pro ® ® Microsoft Windows 8.1 Enterprise • The product names of Windows 10 are as follows: ® ® Microsoft Windows 10 Home Premium ® ® Microsoft Windows 10 Pro ®...
Page 398 12. Legal and Contact Information ® Microsoft® Windows Server 2019 Standard ® Microsoft® Windows Server 2019 Essentials ® ® Wi-Fi and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
Page 400 D0CM-7046...

This manual is also suitable for:

Im c8000

Ricoh IM C6500 User Manual

How to Read the Manuals

1 About this Manual

Abbreviated Names of Options

2 Getting Started

Turning on and off the Power

Guide to Names and Functions of Components

Names and Functions of the Control Panel

Changing the Display Language

Confirming the Functions that Are Added in RICOH Always Current Technology

How to Use the Home Screen

How to Use the "Settings

How to Use the Copy Screen

How to Use the Fax Screen

How to Use the Scanner Screen

Adding a Frequently Used Application or Widget to the Home Screen

Registering Frequently Used Settings as a Program

Logging in from the Control Panel

Placing an Original on the Exposure Glass

Placing an Original in the Auto Document Feeder (ADF)

3 Copy

Basic Procedure for Copying Documents

Making Enlarged or Reduced Copies

Duplex Copying

Combining and Copying a Multi-Page Original Onto a Single Sheet of Paper

Copying Onto Envelopes

Copying in Page Order or for each

4 Fax

Basic Procedure for Transmitting Faxes

Registering Fax Numbers in the Address Book

Displaying a Preview before Sending a Fax

Viewing the Transmission Result of Sent Faxes

5 Print

Installing the Printer Driver by Using Device Software Manager Installer

Installing the Printer Driver for Network Connection (Windows)

Installing the Printer Driver for Network Connection (Macos)

Basic Procedure for Printing Documents

Printing on both Sides of Paper

Combining and Printing Multiple Pages on a Single Sheet of Paper

Printing on Envelopes

Printing Documents Stored in the Printer from the Control Panel

Printing from a USB Flash Memory Device or SD Card Directly

6 Scan

Scanning Documents and Sending the Scanned Data by E-Mail

Scanning Documents and Sending the Scanned Data to a Folder

Scanning an Original with Suitable Quality and Density

Specifying the File Type or File Name When Scanning a Document

7 Document Server

Storing Documents in Document Server

Printing Documents in Document Server

8 Web Image Monitor

Using Web Image Monitor

9 Adding Paper and Toner

Loading Paper into the Paper Tray

Recommended Paper Sizes and Types

Thick Paper Orientation and Recommended Status

Envelope Orientation and Recommended Status

Loading Orientation-Fixed Paper or Two-Sided Paper

Recommended Original Size and Weight

Replacing the Toner

Replenishing the Staples

Replacing the Waste Toner Bottle

10 Troubleshooting

Alert Sounds

Checking the Indicators, Icons, and Messages on the Control Panel

When the Machine Cannot be Operated

When a Message Appears and the Machine Cannot be Operated

When a Message Appears While Using the Copy Function

When a Message Appears While Using Document Server

When a Message Appears While Using the Fax Function

When a Message Appears While Using the Printer Function

When a Message Appears While Using the Scanner Function

When Other Messages Appear

11 Specifications for the Machine

Model-Specific Information

List of Specifications for Standard Functions

List of Specifications for External Options

List of Specifications for Internal Options

The Setting Values of the Transmission Function

Printable Area and Margin