Avaya CU360 Release Notes page 130

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Category
Web portals and
remote device
panel
Split and share
Remote-control
Bluetooth Audio
Devices
Release Notes for Avaya Collaboration Unit CU360
Case Number/
Description of issue
Ticket ID
portal and remote device panel
in both portals will not work.
It is not possible to see the
Web Collab RX Remote Presentation in
AXT3100-2822 WebView if received via Web
Collab
It can rarely happen that when
selecting an app through the
Split in a call "Apps" icon when in a call, the
screen is not split in two, but the
chosen app is shown full screen.
The CU360 Video-collaboration
application will receive the key
events when it is maximized and
has the input focus.
If your remote-control is not
accurate when pressing OK
while the mouse cursor is over a
certain key of the virtual
keyboard, your remote-control
Mouse Cursor
is defective. For instance, if you
unexpected
open the calculator and insert
movements while
the sequence 0123456789 by
pressing OK with
clicking buttons on the screen,
the remote-control
you could obtain a different
sequence because the mouse
cursor is jumping up or down
respect to where you are
pointing when pressing OK.
When the mouse pointer is
active, the ok button will not
work as selection/enter on the
Ok Button current control (the focused
one), but only as a click/long
click on the current mouse
pointer position..
The layout of the keyboard and
the color around the navigation
ring could be different in some
Early samples
early samples from what
described in this RN and in the
Quick Tips/Setup Guides
In some applications or some
fields of the CU360 app, the
DEL Key Delete button on the front of
the remote will delete the next
char, not the previous one
When the remote-control lays
inactive for a long time, the first
Long inactivity key pressed could not be
received or could be received
with a longer delay.
A physical keyboard named
"Avaya Remote-controller" is
the keyboard of the remote-
Remote-control
control. Its input layout must
identification
not be changed (from the
default), otherwise the remote-
control will not work properly.
It could happen that the buttons
of the remote-control unit are
AXT3100-2482
not effective and only the
mouse pointer + OK works (or
the touch screen)
Very rarely, the audio Bluetooth
connection could be closed
unexpectedly.
Bluetooth devices paired to the
CU360 while using Wi-Fi
Solution/Workaround
In this case you can always split the screen in two by
long pressing the bottom bar button.
If the screen is split, the input focus must be
assigned to the proper side of the screen by clicking
on it.
Contact Customer Support.
Please assure to disable the mouse pointer when
not using it
The colors and the layout of the remote-control
could be different in some early samples.
CAPS could not work on some early samples of the
remote-control
Ask for a replacement of your remote-control with
the grey one
Use the back key on the rear keyboard to do the
same action.
Press the key again if it has no effect.
Restore the RC layout to English US (Android)
Reboot the device
Pair the Bluetooth device again.
It's strongly suggested to work with SSID @5GHz
only
Known Issues 130