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Avaya CU360 Manual

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© 2021 Avaya Inc. All rights reserved.
Release Notes
for Avaya Collaboration Unit CU360
Confidential & proprietary
Use pursuant to your signed agreement or Avaya Policy
BETA VERSION
Version 11.4.0.20
BETA
For Avaya CU360
November 2021

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Summary of Contents for Avaya CU360

  • Page 1 © 2021 Avaya Inc. All rights reserved. Release Notes for Avaya Collaboration Unit CU360 Confidential & proprietary Use pursuant to your signed agreement or Avaya Policy BETA VERSION Version 11.4.0.20 BETA For Avaya CU360 November 2021...
  • Page 2 Avaya Inc. or its agents. http://support.avaya.com Avaya Inc. reserves the right to revise this publication and make changes without obligation to notif y any person of © 2015 Avaya Inc. All rights reserved. NDA Confidential, Use pursuant to your a greement.

  • Page 3: Table Of Contents

    Quick Recap of USB A/V Bar Mode ......................28 Avaya RC100 Camera ........................... 29 Support f or Avaya RC100 as IP Camera f or CU360 App..............29 Support f or Avaya RC100 as USB Camera ..................30 MS Calendar with Modern Authentication (OAuth) ................... 30 Modern Authentication (GUI) ......................
  • Page 4 Join Spaces Meeting with CU360 as Room or Personal Device ............54 Create your Spaces Account ......................54 Join Spaces Room - How to Invite a CU360 Endpoint as a Guest ............55 Choose How to Join Spaces Meetings....................55 Quick Setup Wizard: Use CU360 as Spaces Room Device ..............
  • Page 5 Upgrade f rom A7* to A10 via PC ...................... 76 Update f rom A7* to A10 via Web...................... 76 Upgrade f rom A7* to A10 via Avaya Management Server ..............76 Upgrade f rom A10........................... 77 Sof tware Downgrade ..........................77 Integrating with Other Components....................

  • Page 6: Avaya Collaboration Unit Cu360 Highlights

    © 2021 Avaya Inc. All rights reserved Avaya Collaboration Unit CU360 Highlights Avaya of f ers a complete range of advanced HD video conf erencing room systems , stand-alone or part of Avaya Conf erencing Solution. Our complete range of dedicated video conferencing endpoints and collaboration units lets you experience exceptional video conf erencing in any environment.
  • Page 7 Instinctively easy to use, with control by mobile apps, it is tailored f or the f uture of collaboration. Android™ apps can be downloaded on the device and used alongside the CU360 Video- collaboration Application.

  • Page 8: Avaya Cu360 Setup And Control

    © 2021 Avaya Inc. All rights reserved Avaya CU360 Setup and Control These release notes describe the sof tware release f or the Avaya CU360, with f ocus on the CU360 Video-collaboration Application and its usage by its graphical user interf ace (...

  • Page 9: Connecting The Unit And Quick Setup

    Press Save to Change Settings in the Web Interface Important • The Web Server f or the CU360 unit is implemented by an application named jsweb which is automatically launched at system start-up. Do not terminate the app. Connecting the Unit and Quick Setup Please ref er to the quick setup guide f or a detailed setup description in a standard huddle room scenario.

  • Page 10: Optimal Huddle Room Setup

    Using the CU360 Remote-control The remote-control provided inside the box is already paired, just plug in the provided batteries. If the remote-control is not pre-paired with your CU360 codec unit, you need to do the f ollowing: • Assure that the remote-control is equipped with 2 AAA charged batteries.
  • Page 11 To show or hide a mouse pointer, press the ‘Mouse’ key. • To exit f rom a CU360 App page or f rom an app, press the ‘Back’ key • To Mute or Unmute the microphone in your device, use the ‘Mute/Unmute’ key when the CU360 Video-collaboration Application or the Spaces App has the f ocus.
  • Page 12 When using a touch screen monitor, you can drag a PIP/PAP/POP window when in a CU360 app call with your f inger. For instance, drag the local image to the center of the screen to see your local image bigger, or move it to another PIP position.

  • Page 13: System Os Management

    See Known Issue section f or a limitation in this f eature when using Web Browsers on iOS mobile devices System OS Management Once the CU360 Video-collaboration Application is conf igured and running, you can activate the standard Operating System Navigation bar by moving the mouse pointer at the bottom of the screen.

  • Page 14: Avaya B109 As Bluetooth Compatible Audio Device

    Hold the B109 with its NFC symbol close to the NFC symbol on top of the CU360. You might need to move the B109 closer, then f urther away f rom the CU360 to make contact via NFC. The range is only about one centimetre.
  • Page 15 (“Pair new device”). If you don’t see it, disable Bluetooth on this settings page and enable it again. Select the Avaya B109 f rom the list of available Bluetooth devices to pair the CU360 with it and click Pair. It may take a while f or the devices to connect one to another.

  • Page 16: Embedded Camera And Leds

    © 2021 Avaya Inc. All rights reserved When a call is in progress (or is incoming), if the app you are using on the CU360 registered its elf as a telephony enabled app, you will be able to hear the ringing tone on your paired BT headset and to pick up the call using the “Call”...

  • Page 17: Camera's And Front Leds

    See also Control Camera for Third-Party Apps Camera’s and Front LEDS The CU360 device is equipped with two rows of f ront LEDs on the side of the camera and with a circular crown of LEDS around the camera lens.
  • Page 18 When the mic is muted or the camera is in privacy, the Speaker Tracking f eature will stop (only for the CU360 app). In this case, af ter a f ew seconds, the camera will go back to a central wide-angle position. If the same person is speaking f or several times in a row, the...
  • Page 19 Auto Framing Enabled: Faces Populating the Room Enlarge the Frame Important – BETA BUILD • Do not activate auto-f raming when using an additional monitor. The video could f reeze or the device could hang. Release Notes for Avaya Collaboration Unit CU360 Avaya CU360 Setup and Control 19...

  • Page 20: Control Camera For Third-Party Apps

    © 2021 Avaya Inc. All rights reserved Control Camera for Third-Party Apps You can also Pan-Tilt-Zoom the embedded HD camera or an additional USB camera with the CU360 remote-control when a generic application is using it. Pan/Tilt/Zoom To zoom in/out, use the zoom...

  • Page 21: Support For Additional Monitor

    To change what you see on the monitors (the current video layout) when the CU360 app is running, you can press the Layouts key on the remote-control, or f rom the GUI. You can also select a layout f rom the web interf ace.
  • Page 22 © 2021 Avaya Inc. All rights reserved To change this behavior, you can conf igure the endpoint to “remember” the f avorite layout f or each video combination, per call or always. See “Remember Favorite Layouts” in CU360 documentation. The monitor scenario setting is available at >...

  • Page 23: What's New

    What’s New This release 11.4.0.20 introduces several new f eatures and enhancements, described in the f ollowing sections, respect to previous release 11.3.0.40. In particular, see How to Install Google Apps on CU360 for enhancements introduced by this release. Important •...

  • Page 24: Beta Build Limitation

    You can activate USB Bar Mode “on the f ly” (manually via the remote control or the web interf ace), once your computer is connected, or you can also setup the CU360 to be always in USB Bar Mode.

  • Page 25: Configure The Cu360 For Usb Audio/Video Bar Mode

    In manual mode, once the computer is detected by the CU360, a message will be shown on the CU360 App page, and an icon will app ear on the CU360 App top inf o-bar. The icon f or Control Camera will also change.
  • Page 26 Use CU360 Audio/Video resources on the Computer Once the USB Bar mode is active and the computer is connec ted (green light on the CU360), you can use the CU360 embedded camera, microphones, and speakers as USB resources in any unif ied communication or media application running on the computer.
  • Page 27 CU360 volume keys on the remote-control. If you cannot hear audio out of the CU360 (embedded speakers or audio peripherals) please check both computer volume and CU360/peripherals volume. You can test the audio volume on the CU360 bef ore activating USB Bar mode in this way: > S >...

  • Page 28: Quick Recap Of Usb A/V Bar Mode

    USB A/V Bar Mode Always Active - Disabled on Exit Quick Recap of USB A/V Bar Mode Once CU360 has been conf igured to work as USB A/V Bar in Manual mode or in Always Active mode, this is the behavior of the device.

  • Page 29: Avaya Rc100 Camera

    © 2021 Avaya Inc. All rights reserved Avaya RC100 Camera Avaya Room Camera RC100 is a f lexible and high-end solution covering a broad spectrum of room sizes and use cases, — thanks to its high-end f eatures and connectivity.

  • Page 30: Support For Avaya Rc100 As Usb Camera

    Audio f rom IP cameras is not supported Support for Avaya RC100 as USB Camera You can connect an external USB camera, of f icially supported f or Avaya XT Series (Logitech C920, C930e or Avaya HC020/HC050/HC010 and now the latest Avaya RC100) to the CU360 device.

  • Page 31: Modern Authentication (Gui)

    In order f or the CU360 App to be authenticated with OAuth, a customer needs to log in to their personal account using the standard Microsof t 365 login experience with their own phone (or computer) and accept the CU360 device’s request to access their account.

  • Page 32: Modern Authentication (Web)

    • The same steps as when using a personal mobile phone are then presented. • At the end, you can close the MS tab and go back to the CU360 tab, where the calendar will be populated. • You can log out f rom your calendar any time, by pressing “Logout” in the calendar page.

  • Page 33: Camera Enhancements

    In this release, in addition to the possibility to track the active speaker in f ront of the device with the embedded camera, it is also possible to activate the automatic f raming not only f or the CU360 app (already available since 11.3), but also f or any Third-Party App and when in USB Bar mode, using Artif icial Intelligence-based algorithms f or f ace recognition.

  • Page 34: Customize The Camera Virtual Background Image

    In this release, when and HDMI monitor is connected, it is possible to specify if the audio output f rom the CU360 should route to the HDMI monitor’s speakers , which is the def ault, or to the CU360 built-in speakers.

  • Page 35: 802.1X (Pnac) And 802.1Q (Vlan) For Ethernet

    © 2021 Avaya Inc. All rights reserved • Many dif f erent menus and options Some CU360 advanced f eatures, missing in 11.3.0, has been restored in this release. • 802.1x, 802.1q settings on Ethernet (see next section) • Disable virtual keyboard when physical keyboard is present •...

  • Page 36: Disable Virtual Keyboard

    © 2021 Avaya Inc. All rights reserved Disable Virtual Keyboard In this release it is possible to disable the display of a virtual keyboard on the screen, f or CU360 App and third-party apps, when a physical keyboard is connected to the device.

  • Page 37: Customize The Camera Virtual Background Image

    CU360 device. The application can be used if you have an Avaya Cloud Of f ice subscription with enablement f or one or more rooms. Please ref er to your local Avaya Sales representative f or more inf ormation.

  • Page 38: Avaya Cloud Office For Rooms Enhancements

    Figure 54: Avaya Cloud Office for Rooms Enhancements In this release, a new build 21.3.30(82 of the Avaya Cloud Of f ice f or Rooms App is pre-installed, with the f ollowing enhancements. Pair Room Host and Controller Before Sign-in IT admins can now pair the room host and controller bef ore signing in.

  • Page 39: Control Api Extension (At Commands)

    © 2021 Avaya Inc. All rights reserved Control API Extension (AT Commands) AT commands can be used to control XT Series or CU360 devices. For f ull documentation, ref er to https://support.avaya.com/downloads/download - details.action?contentId=C20143693548450_0&productId=P1430 Table 2: Recently Added or Modified Control API Commands...

  • Page 40: The Cu360 Video-Collaboration Application

    Wi-Fi. Once the CU360 App is conf igured and running, you can activate the standard system navigation bar by moving the mouse pointer at the bottom of the screen.

  • Page 41: Move The App To The Background - Overlay Mode

    Move the App to the background – Overlay Mode When the CU360 App is moved to the background while in a call, a f loating video window (Overlay Video Window) is displayed in overlay over other apps or desktop screen.

  • Page 42: How To Start The Cu360 Application

    CU360 App Floating Dock Bar When the CU360 App is in the f oreground (has the f ocus), a f loating dock bar is accessible in any page f or common actions and to navigate to previous pages. When in a call, a hotdog icon (three lines) in the dock bar can be used to activate the call panel.

  • Page 43: How To Present Locally Or Share Content While In A Meeting

    In this case just click on the app portion of the split screen to restore the bar. Remove the Floating Dock Bar The CU360 App f loating dock bar can be removed if you pref er to use the remote-control to perf orm the actions accessible f rom the dock bar. > C...
  • Page 44 Do not split the screen while there are actions in progress f or third -party apps, f or instance downloading content. To share an app in a call while in split mode, press Presentation button on the GUI of the CU360 App or on the remote-control. The remaining portion of the screen, excluding the CU360 App portion, will be transmitted.
  • Page 45 How to install an Avaya Conference Client for Screen Link • To install an Avaya Conf erence Client f or Screen Link, you can browse to the CU360 web page and click on Avaya Conf erence Client package f or Windows/Mac.
  • Page 46 © 2021 Avaya Inc. All rights reserved To connect your PC or Mac to the CU360 USB port using the AV grabber, please f ollow the instructions below: • Connect the Computer to be used as presentation source to the HDMI INPUT connector on the AV Grabber using an HDMI cable (not provided).
  • Page 47 Miracast employs the peer-to-peer Wi-Fi Direct standard and allows sending up to 1080p@30 HD video (H.264 codec) and 5.1 surround sound (AAC/AC3, PCM). CU360 can be used as a Wi-Fi Display, connecting a compatible media source to it (f or instance TVs, projectors, and streaming media players that also support Miracast).
  • Page 48 © 2021 Avaya Inc. All rights reserved Select Rename device Please note that if you change the name inside the CU360 App, it will be applied again also to the Wi-Fi Direct device name. Warning • If you launch the Wi-Fi Display app while CU360 App is in a call, and the CU360...
  • Page 49 Sharing content while in a call When connecting a computer to the CU360 app via the AV Grabber or the screen link while in a call, the presentation source can be selected together with the other available sources while the CU360 app is f ull screen, by pressing the Present button (on the remote-control or WEB/GUI).

  • Page 50: Recording On External Usb Storage

    To record your meeting or simply the screen of your unit when not in a meeting, you can plug an USB storage key in your device and press “Record” in the CU360 App. Please note that the recording will produce and audio-video mp4 f ile recorded at 720p25 or lower. You can also add a digital signature to your recording.
  • Page 51 (camera of the remote party, or the camera of the active speaker in a meeting) can be recalled and stored. With CU360, it is possible to store and recall presets f or the local (also called near) cameras (embedded and USB cameras) .

  • Page 52: Restricted Access Mode (Pinned Mode)

    From the web interf ace only, you can store and recall up to 122 presets. Restricted Access Mode (Pinned Mode) An advanced setting in the Security Conf iguration section allows locking the CU360 in "restricted mode". When the system is in restricted mode, Android f eatures are locked, and the device acts in “kiosk/pinned mode”, as a pure videoconf erencing device.

  • Page 53: App Installation Restrictions

    You need to place calls to this device using the alias@host syntax or host##alias, where host is the CU IP address and alias is the H323 Alias. Release Notes for Avaya Collaboration Unit CU360 The CU360 Video-collaboration Application 53...

  • Page 54: Avaya Spaces

    QR Code/Verif ication code. Create your Spaces Account Use Avaya Spaces f ree f or 60 days and see your productivity skyrocket when it’s so easy to meet, share, chat, and more with your entire team.

  • Page 55: Join Spaces Room - How To Invite A Cu360 Endpoint As A Guest

    If you plan to use your CU360 device mostly to join Spaces Meeting as a shared Room device, and you want an easy way to join a meeting, you can conf igure the CU360 as a Room device f or Spaces.

  • Page 56: Quick Setup Wizard: Use Cu360 As Spaces Personal Device

    Quick Setup Wizard: Use CU360 as Spaces Personal Device If you plan to use your CU360 device mostly to join Spaces Meeting as a personal device, and you want an easy way to join a meeting through your personal Microsof t Exchange calendar (MS Of f ice365), you can conf igure the CU360 as a personal device f or Spaces .

  • Page 57: Usage With A Web Client On Your Pc/Mac

    When in a Spaces meeting, Avaya XT Series devices are represented with the red icon on the right, while CU360 devices are represented with the white icon on the lef t, if you are using the CU360 App (Room f or Spaces) to join a meeting.
  • Page 58 Figure 112: Video Privacy in a Meeting for a CU3560 and an XT Series participant The name of the XT or CU360 device visualized in the roster is the same as displayed in the top bar info of the device.
  • Page 59 AI Noise Removal: No*/Yes. AI Noise Removal is disabled by def ault when using the CU360 app (Room device), as the perf ormances of the Space AI Noise Removal are optimized f or microphones placed very close to the speaker.

  • Page 60: In A Spaces Meeting With The Avaya Spaces App

    CU360. For inf ormation about managing and using Spaces meeting rooms, see Avaya Spaces User Manual. The f irst time you open the Avaya Spaces App, you will need to create an account or to login to your existing account.

  • Page 61: Comparison Between Cu360 App And Spaces App

    Comparison between CU360 App and Spaces App The CU360 App provides the possibility to join Spaces with your CU360 device used f or a Room, while the Spaces App provides the personal experience when joining Spaces, with access to all your personal spaces, including instant messaging and posts.
  • Page 62 CU360 App CU360 App (Use with Spaces account = No) As Personal Device CU360 App Spaces App (Use with Spaces account = Yes) Table 5: CU360 App and Spaces App Release Notes for Avaya Collaboration Unit CU360 Avaya Spaces 62...

  • Page 63: Installing Third-Party Apps

    • Some apps might be not available in the Plays Store as the CU360 device is cl assif ied by Google as “Tablet”. In this case you can use the Def ault Web Browser method to f ind the app in an alternative store.
  • Page 64 Some tip texts f or this procedure are only in English, in this release. Steps are described below. 1. [A] Select Apps f rom the CU360 App UX and choose AppsProvider, or f ollow the Quick Setup Wizard steps, “Use CU360 with Multiple Meeting Services” > “Apps f rom Google Play Store”.
  • Page 65 Once the Google Play activation is completed, you need to sign in to Google via the Play Store. • Sign in with your Google account and accept the agreements. • Enjoy the Play Store! Release Notes for Avaya Collaboration Unit CU360 Installing Third-Party Apps 65...

  • Page 66: Installing App From Common Android Stores

    AppsProvider FAQ Q – What happens if I upgrade my CU360 to a new release? Will installed Google Apps be deleted? A – Your Google installed apps will be preserved in f uture CU360 sof tware upgrades.
  • Page 67 Dropped remote access sessions. Slow user interf ace response. The below list includes some of the more relevant third -party apps that are of ten used with CU360. For f urther inf ormation please ref er to the local Avaya sales representative.
  • Page 68 ▪ NOTE: Zoom is supported both using the native Zoom App and connecting to the Zoom SIP gateway with the CU360 native Ap p. Table 7: IOT Tables for Third-Party Services and Apps - See Third-Party Products Disclaimer Third-Party Service CU360 App Streams &...
  • Page 69 © 2021 Avaya Inc. All rights reserved All the application listed below support Ethernet and Wi-Fi, Bluetooth; the echo cancellation f unction of the CU360, in addition to ePTZ via remote-control and speaker tracking. APP Name Icon App version Dual...
  • Page 70 As the CU360 cannot predef ine all those possible domains, they must be added manually in the FQDN list, if you want to place the call using the CU360 app (SIP/H.323). Otherwise the call will be placed by using the third-party native Android app.

  • Page 71: Software Upgrade

    Those apps and the preinstalled sof tware and OS are upgraded using a sof tware package (auto - extracting .exe f ile) Since f irst release, CU360 sof tware packages are signed by an Avaya Certif icate Roo t Authority recognized by the codec unit.

  • Page 72: Upgrade Over The Air (Ota Upgrade) - Interactive Mode

    Avaya CU360 device. When OTA Upgrade is enabled, you are alerted that a new release is available as soon as it is published by Avaya. You can then check the changes in the release and decide if you want to install it on your device or not.

  • Page 73: Upgrade Via Usb Key - Automatic Mode

    Application restarts, by checking the progress on the CU360 App graphical interf ace (monitor screen). • This procedure is completed when you see the initial graphical menu of the CU360 App displayed continuously f or at least one minute af ter the app is restart ed. •...

  • Page 74: Upgrade Via Conferencing Management - Automatic Mode

    Software Upgrade via Management How to Upgrade from A7 to A10 (On the Field) To upgrade the CU360 device f rom Android 7 to Android 10 ( 11.3 or higher) you need a special 11.2 A7 build that can manage the transition.

  • Page 75: How To Upgrade From A7 To A10 Manually

    • Once OTA upgrade via Web interf ace starts, the Web portal will be automatically disconnected and no update progress is available. How to upgrade from A7 to A10 Manually Use the 11.2.0.24 or higher A7* version to upgrade your CU360 device as explained in the previous sections: •...

  • Page 76: Upgrade From A7* To A10 Via Usb Key

    • The data of the preinstalled applications and the network settings, including Google Play Services if installed will be saved and restored automatically Upgrade from A7* to A10 via Avaya Management Server No disclaimer. • The data of the preinstalled applications and the network settings, including Google Play...

  • Page 77: Upgrade From A10

    Once upgraded to A10, next upgrades will require no special procedure and will work as usual. Software Downgrade It’s not possible to downgrade the Avaya CU360 to a previous release. Release Notes for Avaya Collaboration Unit CU360 Software Upgrade 77...

  • Page 78: Integrating With Other Components

    © 2021 Avaya Inc. All rights reserved Integrating with Other Components Avaya CU360 has been tested with latest Avaya Conf erencing Solution but supports also components of previous Avaya Conf erencing Solutions. Minimum Current Solution Component Name Previous Solution Component Name...

  • Page 79: Resolved Issues

    MS Teams Invitations containing "urldefense.com" redirected URLs are not resolved. 11.3.0.0041 AXT3100-2810 Unable to enter info in calendar page from CU360’s web interface although CU360 changes calendar setting to Yes 11.3.0.0041 AXT3100-2634 After booting the CU360, video signal on the secondary monitor is not detected or is not OK...

  • Page 80: Known Issues

    © 2021 Avaya Inc. All rights reserved Known Issues Avaya perf orms ef f ective testing of each sof tware version. Patch sof tware may be available to f ix known issues of this sof tware version. Please contact Avaya’s Customer Support Service f or f urther inf ormation.
  • Page 81 Ticket ID • or to have a 1:1 NAT configuration of the FW/NAT and have enabled the NAT feature on your device as specified by the service vendor and open the CU360 ports as specified in the Security port matrix. https://support.zoom.us/hc/en-...
  • Page 82 RealPresence Immersive Studio Flex 6.1.2_06 the remote party Polycom Disable G.719 on the Codec Unit. does not receive audio. This is RealPresence due to wrong capability management on the Polycom side. Release Notes for Avaya Collaboration Unit CU360 Known Issues 82...
  • Page 83 Ethernet and Wi-Fi network. Third-party functionalities could not work applications usually work only with Wi-Fi. when using both Ethernet and The CU360 app can route calls on both networks, Network AXT3100-649 Wi-Fi. but only if they have different valid private IP...
  • Page 84 Unplug USB unplugging the USB key. Eject the USB key by using unplugged while a USB the proper Eject USB Key app on the CU360. recording is in progress. This notice is a false alarm, if the repair procedure is “Repair this drive”...
  • Page 85 The CU360 app Floating Bar doesn't appear on the left of the split screen with a certain Click anywhere on the CU360 App side of the Floating Bar AXT3100-339 sequence: screen.
  • Page 86 Web You need to install a self-signed certificate proposed features based on web sockets by the CU360 web interface (via Safari) and to trust (wss) are blocked for security it in the iOS device. As an alternative, install a signed reasons.
  • Page 87 Network at 2.4 GHZ can cause only interferences and packet loss If you move the B109 more than CU360 is a device that can be used in huddle rooms, B109 5-6 meters from the CU device, typically 3x3 meters, where the distance from the...
  • Page 88 NetLog Opening Wi-Fi display app for connection during a call could cause some video quality issue on the CU360 App call until a device is paired, or the Wi-Fi Display app is sent to background. The Wi-Fi display app, when in...
  • Page 89 Ensure both physical Bluetooth mute and Spaces Mute state of a Bluetooth audio soft mute key are unmuted to enable speech path. device is not synced with Spaces Ask to “raise hand” by using the CU360 remote- app. control Sometimes BT is not selected...

  • Page 90: General Troubleshooting For Sip/H.323 Cloud Services

    Time Category in this table. It is not possible to register If you plan to use the Avaya Cloud Office App, do Avaya Cloud Office simultaneously the CU360 App not configure the CU360 app with the same...
  • Page 91 Application Layer Gateway (ALG) f or H323 support on the NAT f irewall network equipment (it could not work correctly if the ALG sof tware is not updated). Release Notes for Avaya Collaboration Unit CU360 Known Issues 91...
  • Page 92 Issue: The device experiments issues connecting to a cloud service with an H323/SIP session border controller Verif y that all the H323/SIP ALG (application level gateway) on the NAT f irewall equipment are disabled. Release Notes for Avaya Collaboration Unit CU360 Known Issues 92...

  • Page 93: Common Ux Shortcuts

    When using a physical keyboard and mouse to interact with Avaya CU360, some keyboard keys can be used to perf orm basic f unctionalities or to emulate CU360 and XT Series remote-control keys. Please note that Navigation and Editing keyboard event are sent only to the application gaining the input f ocus (in f oreground and f ocused).
  • Page 94 Start/Stop presentation Present Present Media Prev Control Near camera Near Only (Ext. Keyboard) Media Next Control Far camera Far Only (Ext. Keyboard) Media Record Start/Stop Recording Record (Ext. Keyboard) Release Notes for Avaya Collaboration Unit CU360 Common UX Shortcuts 94...

  • Page 95: Common Troubleshooting

    To adjust the device screen to f it your monitor, check the OS menu item under ] > HDMI > S NDROID ETTINGS CREEN Figure 132: HDMI > Screen Zoom Release Notes for Avaya Collaboration Unit CU360 Common UX Shortcuts 95...

  • Page 96: Avaya Policy For Gdpr

    Avaya Policy for GDPR GDPR gives control to citizens and residents over their personal data. Avaya customers can leverage Avaya technology to help achieve compliance through a range of f eatures to help them comply with GDPR. GDPR clearly def ines the use of a person’s personal data as relating to an identif ied or identif iable natural person.

  • Page 97: Additional References

    Extron Controllers and XT Commands Interface API (AT Commands), see https://support.avaya.com/downloads/download - details.action?contentId=C20143693548450_0&productId=P1430 • For more information about integrating Avaya Collaboration Unit CU360 or XT Series endpoints with Avaya Aura see also https://downloads.avaya.com/css/P8/documents/100180521 • For more information about integrating Avaya Collaboration Unit CU360 with Equinox Solution for Automatic Configuration, based on DNS auto-discovery, see https://documentation.avaya.com/bundle/Planning_Administering_Avaya_Equinox_Android_iOS_Ma...

  • Page 98: Copyright, Licensing And Credits

    While reasonable ef f orts were made to ensure that the inf ormation in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability f or any errors. Changes and corrections to the inf ormation in this document may be incorporated in f uture releases.

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