Avaya IX Collaboration Unit CU360 Installing And Administering
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Avaya IX Collaboration Unit CU360 Installing And Administering

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Installing and Administering Avaya IX
Collaboration Unit CU360
Release 11.0
Issue 1
April 2020

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Summary of Contents for Avaya IX Collaboration Unit CU360

  • Page 1 Installing and Administering Avaya IX Collaboration Unit CU360 Release 11.0 Issue 1 April 2020...
  • Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
  • Page 4 • Please only use the connecting cables, power cord, and 擾。 AC adapters shipped with the equipment or specified by U.S. Federal Communications Commission (FCC) Statements Avaya to be used with the equipment. If you use any other equipment, it may cause failures, malfunctioning, Compliance Statement or fire.
  • Page 5 Documentation, Hosted Service(s), and product(s) provided This device when installed complies with the essential requirements by Avaya are the registered or unregistered Marks of Avaya, its and other relevant provisions of EMC Directive 2014/30/EU, Radio affiliates, its licensors, its suppliers, or other third parties. Users are...

  • Page 6: Table Of Contents

    Configuring the Avaya IX CU360 screen saver ™ .......... 46 Configuring Avaya IX CU360 to verify before disconnecting calls ™ .............. 46 Configuring LAN connectivity for Avaya IX CU360 April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 7 ™ ...............  54 Restricting access to Avaya IX CU360 features ™ .. 55 Restricting installation of third-party applications to select users on Avaya IX CU360 Chapter 5: Advance administration.................. 56 ™ ...............  56 Configuring date and time in Avaya IX CU360 .................. 57...
  • Page 8 Echo Canceler field descriptions ™ ............ 85 Enabling the use of IPV6 addresses in Avaya IX CU360 ™ ........ 86 Configuring LAN for advanced IP address settings in Avaya IX CU360 ™ ............ 86 Configuring network priority settings in Avaya IX CU360 ™...
  • Page 9 CU360 ™ .............. 123 Testing the monitor image of Avaya IX CU360 ™ ........ 123 Verifying the status of the equipment connected to Avaya IX CU360 Chapter 8: Resources...................... 124 ........................ 124 Documentation ............ 124 Finding documents on the Avaya Support website .................

  • Page 10: Chapter 1: Introduction

    Chapter 1: Introduction Purpose ™ This document contains information about installing, administering, and maintaining Avaya IX CU360. Implementation engineers, administrators, and support personnel will find this document useful. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 11: Chapter 2: Avaya Ix ™ Cu360 Overview

    Chapter 2: Avaya IX CU360 overview ™ ™ Avaya IX Collaboration Unit CU360 is an all-in-one video conference endpoint. Avaya IX CU360 has a built-in codec, camera, and microphone, and is ideal for video conferences in small rooms. ™ ®...

  • Page 12: Avaya Ix ™ Cu360 Interfaces

    ™ Avaya IX CU360 supports the following interfaces: ™ • A compatible touch screen monitor or external keyboard and mouse connected to Avaya IX CU360. ™ • The Avaya IX CU360 remote control unit. You can view the user interface on a connected monitor.

  • Page 13: Avaya

    — — Mouse only: You can perform these functions using only mouse emulation in the application or web interface. Related links Logging in to the Avaya IX CU360 web interface on page 27 ™ Avaya IX CU360 remote control unit ™...
  • Page 14 ™ Avaya IX CU360 overview Key no. Key name Mouse Call or accept call Increase volume Decrease volume Table continues… April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 15: Cu360 Camera And Led Indicators

    Zoom out Change PiP position Start or stop recording Enable/Disable Tracking Camera Home Delete Related links Pairing the remote control unit with Avaya IX CU360 on page 27 ™ Avaya IX CU360 camera and LED indicators ™ The Avaya IX CU360 endpoint has a camera and LED indicators.

  • Page 16: Avaya Ix ™ Cu360 Optimum Room Setup

    ™ Avaya IX CU360 overview interface, the remote control unit, and Avaya Collaboration Control. When the camera is zoomed in, you can also digitally pan and tilt the camera. Status Circular LED crown Lateral LED strips Alarms Idle Yellow —...

  • Page 17: Microsoft Exchange Calendar Integration

    Avaya IX CU360. Room Resource and Delegate Account Mode You can create a room as a resource and a delegate account to view the room calendar in Avaya ™ ™ CU360. You must associate the room with Avaya IX CU360, using which you can add the endpoint to meetings as a room.

  • Page 18: Supported Web Browsers

    You can use Avaya Spaces from anywhere on any device, such as computers, tablets, and mobile phones. Using the combined collaboration features of Avaya Spaces, users can manage projects and perform various tasks without having to juggle different tools.

  • Page 19: Third-Party Applications In Avaya Ix

    CU360 supports installation and use of free Android-based third-party applications. You ™ can install the applications using the Apps & Tools option or the default web browser of Avaya IX CU360. Before you install applications, you must authorize installation of applications from unknown ™...
  • Page 20 • Avaya does not test or support the third-party applications installed on Avaya IX CU360. • Google Play Store and Google Mobile Services are not installed or supported on Avaya ™ CU360. Some third-party applications might not work properly without these services.

  • Page 21: Support For Third-Party Applications On Avaya Ix ™ Cu360

    • The latest and most accurate compatibility information for Avaya IX CU360, use the Compatibility Matrix tool on the Avaya Support website at https://support.avaya.com/ CompatibilityMatrix/Index.aspx. You must sign up for an Avaya Support Account to gain access the website. Related links Installing third-party applications in Avaya IX CU360 on page 49 ™...
  • Page 22 ™ Avaya IX CU360 overview April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 23 ™ Support for third-party applications on Avaya IX CU360 April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 24 Avaya IX CU360 overview Related links Installing third-party applications in Avaya IX CU360 on page 49 Third-party applications in Avaya IX CU360 on page 19 April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 25: Chapter 3: Initial Setup And Connectivity

    ™ Connecting Avaya IX CU360 About this task ™ Avaya IX CU360 contains the following standard equipment: • Endpoint • Remote control unit with batteries April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 26: Switching Avaya Ix ™ Cu360 On Or Off

    1. Secure the Avaya IX CU360 endpoint on an external monitor using the hinge at the bottom of the endpoint. ™ 2. Connect the HDMI cable in the HDMI ports of Avaya IX CU360 and the external monitor. 3. Connect the power adapter. ™...

  • Page 27: Pairing The Remote Control Unit With Avaya Ix

    CU360 flashes: • Back • OK ™ 3. When the LED indicator is flashing, insert the power cable plug of Avaya IX CU360 in the power socket. ™ Ensure that the remote control unit is in proximity to Avaya IX CU360 when you insert the power cable.

  • Page 28: Configuration Of Avaya Ix

    Auto Provisioning ™ An automatic configuration option using a service code that you must provision for Avaya IX ™ CU360. When you switch on Avaya IX CU360 for the first time, it prompts you to enter the service code, after which the basic settings are automatically configured.

  • Page 29: Configuring Avaya Ix ™ Cu360 Automatically For Avaya Equinox ® Conferencing

    6. Enter the service code. You can enter the service code in the following two formats: ® • A full 12–digit service code: The first 5 digits identify the Avaya Equinox Management ™ server, and the subsequent 7 digits identify the Avaya IX CU360 endpoint.
  • Page 30 Some settings might be customized for your enterprise. ™ ™ Avaya IX CU360 automatically displays the quick setup wizard when you switch on Avaya IX CU360 or log in to the web interface for the first time. Procedure ™ 1. Start Avaya IX CU360.
  • Page 31 CU360 displays the Configure SIP window. 14. (Optional) Configure the following fields: • User • Authentication Name • Authentication Password • Use SIP Server • Server Address 15. Click Done. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 32: Quick Setup Field Descriptions

    Protocol Type The protocol that Avaya IX CU360 must use. ™ • H.323: Select this option to register Avaya IX CU360 to only a gatekeeper. ™ • SIP: Select this option to register Avaya IX CU360 to only a SIP server. For redundant SIP- based deployments, you can register the endpoint to maximum three SIP servers.
  • Page 33 For redundant SIP-based deployment, you can ™ register Avaya IX CU360 with maximum three SIP servers. Server Address The IP address or the DNS name of the SIP server. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 34: Connecting Avaya Av Grabber To Avaya Ix ™ Cu360

    Avaya AV Grabber supports sharing video and content in Avaya IX CU360 meetings. Procedure 1. Using an HDMI cable, connect a computer to the HDMI input connector of Avaya AV Grabber. The HDMI cable is not included in the optional Avaya AV Grabber kit.

  • Page 35: Connecting Avaya B109 Conference Phone To Avaya Ix

    Enable Bluetooth on Avaya IX CU360 and Avaya B109 Conference Phone. Procedure 1. On Avaya B109 Conference Phone, press the Bluetooth button for two seconds. • Avaya B109 Conference Phone becomes visible to other Bluetooth devices. ™ • The Bluetooth window of Avaya IX CU360 displays Avaya B109 Conference Phone in the list of available devices.

  • Page 36: Chapter 4: Initial Administration

    • Do not Disturb • DnD Mode • Automatic Answer • Answer after (Rings) • Ringing Volume • Confirm Disconnect 3. On the web interface, click Save. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 37: Calling Field Descriptions

    ™ Avaya IX CU360 displays the General settings window. 2. Select Yes for Show Advanced Settings. Result ™ Avaya IX CU360 displays the advanced settings. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 38: Configuring The Avaya Ix

    ™ Avaya IX CU360 displays the Advanced Calling Options window. 3. Configure the following fields: • Call Protocol • Call Type • Call Rate (Kbps) April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 39: Advanced Calling Options Field Descriptions

    • Must have Avaya IX Workplace Client installed. ™ • Must be connected to the same network as Avaya IX CU360. If your computer and Avaya ™ CU360 are connected to different networks, NAT or a firewall must not be configured between the two networks.

  • Page 40: Disabling The Avaya Ix ™ Cu360 Video

    Initial administration The default PIN is 1234. ™ If your administrator configured a PIN to gain access to the advanced settings, Avaya IX ™ CU360 prompts you to the enter PIN. After you enter the PIN, Avaya IX CU360 displays the Advanced window.
  • Page 41 ™ Configuring meeting recording in Avaya IX CU360 ® ® • The meeting must be hosted on Avaya Scopia Elite 6000 MCU or Avaya Equinox Media Server. Procedure 1. Do one of the following: • On the endpoint main menu, click Configure > Advanced > Utilities > Recording.

  • Page 42: General Field Descriptions

    Management, and ® Avaya Equinox Management must have remote access to the endpoint. ® - The meeting must be hosted on Avaya Scopia ® Elite 6000 MCU or Avaya Equinox Media Server. Resolution The video resolution of meeting recordings that are stored on USB storage devices.
  • Page 43 The options are: • Yes • No The format of the date and time depend on the ™ configuration of the date and time in Avaya IX CU360. Table continues… April 2020 Installing and Administering Avaya IX Collaboration Unit CU360...
  • Page 44 FTP Server Password The password to log in to the external FTP server where meeting recordings are stored. Table continues… April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 45: Configuring The Avaya Ix

    2. Configure one of the following time delay periods for Screen Saver: • Never • 2 minutes • 5 minutes • 10 minutes • 30 minutes April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 46: Configuring Avaya Ix

    Automatic IP Address IP Address IP Address Subnet Mask Subnet Mask Gateway Gateway IP Address DNS Server IP Address 4. On the web interface, click Save. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 47 About this task ™ To connect Avaya IX CU360 to the WiFi network, you must select the WiFi network and enter the credentials and authentication type. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 48 2. Select Advanced. The default PIN is 1234. ™ If your administrator configured a PIN to gain access to the advanced settings, Avaya IX ™ CU360 prompts you to the enter PIN. After you enter the PIN, Avaya IX CU360 displays the Advanced window.
  • Page 49 Google Play or Google Mobile Services. Some third-party applications might not work properly without these services. Before you begin ™ Authorize applications from unknown sources in Android Settings > Security in Avaya IX CU360. Procedure 1. Click Apps & Tools.
  • Page 50 The Microsoft Exchange Server address in the https://<server name>/EWS/Exchange.asmx format. If your Microsoft Exchange Server is based on Microsoft Office 365, leave this field blank. Table continues… April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 51 Password The password for the email account that you entered in Email. Room email The email address of the physical room resource to associate with Avaya ™ CU360. This field is applicable only if you use the Room Resource and Delegate Account Mode and have an email account for the room associated with ™...
  • Page 52 Configuring PIN protection for Avaya IX CU360 settings About this task ™ Configure PIN for users to enter the PIN when users change the Avaya IX CU360 configuration, such as changing the interface language. Before you begin To configure PIN from: •...
  • Page 53 SIP and H.323–based networks. ™ You can prevent calls from invalid numbers separately for each network interface. If Avaya IX CU360 is not registered to: • A SIP server, incoming SIP-based calls using IP addresses are rejected. Calls must be established using: - The user@host syntax.
  • Page 54 1. Do one of the following: • On the endpoint, click Configure > Advanced. ™ If you configured a PIN to gain access to the advanced settings, Avaya IX CU360 prompts you to enter PIN. • On the web interface, click Administrator Settings.
  • Page 55 USB drives. Procedure 1. Click Configure. 2. Click Advanced. ™ If you configured a PIN to gain access to the advanced settings, Avaya IX CU360 ™ prompts you to enter PIN. After you enter PIN, Avaya IX CU360 displays the Advanced window.
  • Page 56 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click System > Date & Time > General.
  • Page 57 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 58 Configuring the advanced system names in Avaya IX CU360 About this task This configuration is available only if your administrator enables the advanced settings for users. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 59 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click System > Location.
  • Page 60 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click System > Location.
  • Page 61 Video Frequency The video refresh frequency depends on the country. ™ If you configure the video frequency to <auto>, Avaya IX CU360 assigns the standard of the chosen country. In countries where the video frequency can vary, you must manually choose the value for your location.
  • Page 62 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Do one of the following: •...
  • Page 63 ™ and call these contacts from Avaya IX CU360 endpoint. The options are: • Avaya XTSeries: Refers to the built-in LDAP server of a different Avaya XTSeries. ™ • Avaya cu360: Refers to the built-in LDAP server of Avaya IX CU360.
  • Page 64 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click System > LDAP > Favorites > Lock.
  • Page 65 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click System > Customization > Search Contacts in Directory.
  • Page 66 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click System > Customization.
  • Page 67 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click System > Customization > Wrap Around Menu.
  • Page 68 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click System > Customization > Home Screen Background.
  • Page 69 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click System > Customization > Remember Favorite Layouts.
  • Page 70 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Calls > Preferences > General.
  • Page 71 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Calls > Preferences > General.
  • Page 72 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Calls > Preferences > IP.
  • Page 73 ™ Configuring the Avaya IX CU360 calls encryption About this task ™ You can encrypt SIP-based and H.323-based calls on Avaya IX CU360 for greater security. ™ Avaya IX CU360 can secure video conference sessions through encrypted connections in point- to-point calls and video conferences.
  • Page 74 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Calls > Encryption.
  • Page 75 The option to use the encryption for SIP calls. The options are: • Yes • No Audio Alert An audio jingle for the encryption status of the call or the meeting. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 76: Predefined Party Field Descriptions

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Calls > Predefined Party.

  • Page 77: Configuring The Avaya Ix

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Do one of the following: •...

  • Page 78: Configuring The Avaya Ix

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click I/O Connections > Cameras > General.

  • Page 79: Cameras General Field Descriptions

    Configuring the Avaya IX CU360 HD1 port About this task ™ Configure the settings of each camera that you connect to the HD1 port of Avaya IX CU360. This configuration is available only if your administrator enables the advanced settings for users. Procedure 1.

  • Page 80: Configuring The Avaya Ix

    Configuring the Avaya IX CU360 USB port About this task ™ Configure the settings of each camera that you connect to the USB port of Avaya IX CU360. This configuration is available only if your administrator enables the advanced settings for users. Procedure 1.

  • Page 81: Configuring The Monitor Settings In Avaya Ix

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click I/O Connections > Cameras > USB.

  • Page 82: Monitors General Field Descriptions

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click I/O Connections > Monitors > PIP-PaP-PoP.

  • Page 83: Pip-Pap-Pop Field Descriptions

    The option to enable or disable image rotation and controls the direction of the image rotation. PIP – Size The option to select the size of the small overlapped image on the monitor. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 84: Configuring Echo Canceler On External Microphones In Avaya

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click I/O Connections > Audio > Echo Canceler.
  • Page 85 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Networks > Preferences > General.

  • Page 86: Configuring Lan For Advanced Ip Address Settings In Avaya

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Networks > GLAN > Addresses.

  • Page 87: Configuring Bandwidth Threshold For Lan In Avaya Ix

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Networks > Preferences > General > Priority.

  • Page 88: Configuring Bandwidth Threshold For Wifi In Avaya Ix

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Networks > Wi-Fi > Bandwidth.

  • Page 89: Configuring Advanced Lan Connectivity In Avaya Ix

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Networks > GLAN > Parameters.

  • Page 90: Glan Parameters Field Descriptions

    • Half: The half duplex mode provides communication in both directions, but only in one direction at a time. • Full: The full duplex mode provides communication in both directions simultaneously. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 91: Configuring Advanced Wifi Network Connectivity In Avaya

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Networks > Wi-Fi > Parameters.

  • Page 92: Configuring The Avaya Ix

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Networks > Preferences > Dynamic Ports.

  • Page 93: Nat Field Descriptions

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Networks > Preferences > NAT.

  • Page 94: Defining The Priority Of Media In Avaya Ix

    The options are: • Manual: Enter the public IP address manually in Public IP Address. ™ • HTTP autodiscovery: Uses a public HTTP server to get the Avaya IX CU360 public IP address. ™ • STUN autodiscovery: Uses a public STUN server to get the Avaya IX CU360 public IP address.

  • Page 95: Qos Field Descriptions

    • For the SIP infrastructure that requires a SIP user authentication, the credentials for ™ authenticating Avaya IX CU360 with the SIP server. • The model of the SIP server. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 96: Sip Field Descriptions

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Protocols > SIP.

  • Page 97: Cu360

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Protocols > SIP > Advanced.
  • Page 98 ™ Verify Certificate The option to configure Avaya IX CU360 to use only TLS to connect to other devices. These devices must have security certificates that Avaya ™ CU360 can verify. Certificate Hostname The option to configure the host name validation level.
  • Page 99 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Protocols > Presence.
  • Page 100 ™ CU360 users can choose to accept or reject subscription requests. If you select Avaya Aura in Server Type, you do not need to configure this option. Avaya Aura always accepts subscription requests. This option is available when you select Generic and Avaya One-X Portal for IP Office.

  • Page 101: Cu360

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Protocols > General > Reject SIP calls.

  • Page 102: Cu360

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Protocols > General > Reject H.323 calls.

  • Page 103: Cu360

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Utilities > Licenses.
  • Page 104 • On the web interface, click Administrator Settings. 2. On the endpoint, click Advanced. The default PIN for Advanced settings on the endpoint is 1234. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 105 IP addresses in Address and Subnet Mask. ™ Address The IP addresses of the devices that you allow to gain access Avaya IX CU360 remotely through the web interface. You can enter a value in this field only if you configure Enable All Addresses to No.

  • Page 106: Cu360 Web-Video

    Name Description ™ Subnet Mask The range of addresses that you allow to gain access Avaya IX CU360 remotely through the web interface. You can enter a value in this field only if you configure Enable All Addresses to No.
  • Page 107 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Utilities > Remote Access > Web Video.
  • Page 108 IP addresses in Address and Subnet Mask. ™ Address The IP addresses of the devices that you allow to gain access Avaya IX CU360 remotely through the web interface. You can enter a value in this field only if you configure Enable All Addresses to No.
  • Page 109 37 Download field descriptions Name Description ™ Download Management The option to enable or disable remote upgrade to Avaya IX CU360. ™ Enable All Addresses The option to allow remote upgrade of Avaya IX CU360 using all IP addresses or restrict remote upgrade to a specific range of IP addresses.
  • Page 110 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Utilities > Remote Access > AT Commands.
  • Page 111 AT Commands field descriptions AT Commands section Name Description ™ AT Commands Management The option to enable or disable remote access to Avaya IX CU360 using AT commands through the TCP, SSH and RS232 serial ports. The options are: ™...

  • Page 112: Cu360

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Utilities > Remote Access > Telnet.
  • Page 113 Subnet Mask. ™ Address The IP addresses of the devices that you allow to gain access Avaya IX CU360 remotely through the telnet. You can enter a value in this field only if you configure Enable All Addresses to No.
  • Page 114 If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Utilities > Remote Access > Equinox Management.

  • Page 115: Cu360

    If your administrator configured a PIN to gain access to the advanced settings on the ™ endpoint, Avaya IX CU360 prompts you to enter the PIN. After you enter the PIN, Avaya ™ CU360 displays the Advanced window. 3. Click Utilities > Remote Access > Screen Link/Mobile Link.
  • Page 116 • Enable - No PIN: Enables the screen link and mobile link without a PIN. • Enable - Ask PIN (manual pairing): Enables the screen link and ™ mobile link, and requires a PIN to select Avaya IX CU360 other than the automatically-paired device.
  • Page 117 Avaya IX CU360 software upgrades ™ Avaya provides upgrades to the Avaya IX CU360 software, OS, and the web interface through an auto-extracting software package. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 118 About this task ™ ™ Avaya IX CU360 displays a green icon to notify that a software upgrade is available. Avaya IX CU360 displays the notification only if you enable the option to automatically upgrade the software from the endpoint. ™...
  • Page 119 ™ Avaya IX CU360 software upgrades Before you begin Do the following: • Download the software upgrade package from the Avaya PLDS at https://plds.avaya.com/. ™ • Back up the current Avaya IX CU360 configuration. Procedure 1. Click Configure. 2. Click System Status > Software Upgrade.
  • Page 120 CU360 using the web interface About this task ™ You can use a computer or a mobile device to upgrade Avaya IX CU360 using the web interface. The file name of the upgrade package is in the CU-360_Vx_y_z.exe format. Do not change the file name.
  • Page 121 2. (Optional) Click More for the status of the following connections: • Presence server • Cloud server • Calendar Result ™ Avaya IX CU360 displays the status of the network connections. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 122: Cu360

    • On the endpoint main menu, click Configure > System Status > Diagnostics > I/O Connections > Audio > Tests. • On the web interface, click Diagnostics > I/O Connections > Audio > Tests. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 123 Verifying the status of the equipment connected to Avaya ™ CU360 About this task ™ Check the status of the external monitor and other equipment connected to Avaya IX CU360, such as Avaya AV Grabber and Avaya B109 Conference Phone. Procedure Do one of the following: •...
  • Page 124 For example, for user guides, click User Guides in the Content Type filter. The list only displays the documents for the selected category. April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 125 Customer documentation for some programs is now available on the Avaya Documentation Center website at https://documentation.avaya.com. Important: For documents that are not available at Avaya Documentation Center, click More Sites > Support on the top menu to open https://support.avaya.com. Using the Avaya Documentation Center, you can: •...
  • Page 126 • Links to other pertinent information If you are an authorized Avaya Partner or a current Avaya customer with a support contract, you can access the Knowledge Base without extra cost. You must have a login account and a valid Sold-To number.
  • Page 127 New FQDN field descriptions ........external user directories field descriptions ....overview ............... favorite layouts ............. call answering preferences configuration ......gallery layout ..............call bandwidth ..............April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 128 ........finding content ............touch-tone setting ............navigation ..............touch-tone setting field descriptions ......documentation portal ............updates ...............108 finding content ............April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 129 GLAN parameters ............90 HD1 port ............... IP .................. kiosk mode ................54 LAN connectivity ............90 LDAP ................location ................. monitors general ............82 LAN configuration ............46, ................93 April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 130 ............71 supported resolutions ........... supported web browsers ..........time limit for video conferences ........setting up endpoint ................25 pairing remote control unit ..........April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 131 ..........120 upgrades configuration ............upgrading software enabling upgrades from endpoint ....... using a computer ............using a USB drive ............using the endpoint ............118 April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

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