Avaya CU360 Release Notes page 127

Collaboration unit
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Category
Recording &
Streaming
Micro SD Card
Screen Link
Release Notes for Avaya Collaboration Unit CU360
Case Number/
Description of issue
Ticket ID
Changing network parameters
from the Web interface can
Network Settings
cause loss of connectivity, or the
need to reestablish the
connection to the device.
When playing from local USB, it
ScreenLink
is not possible to activate screen
link.
UX cannot be excluded from the
UX
USB recording or RTMP
streaming
Your recording can become
corrupted if USB key is
Unplug USB
unplugged while a USB
recording is in progress.
"Repair this drive" alert on
Windows PC about the USB key,
SR 1-14667770962
when it is unplugged from a
CU360, and then plugged to a
PC.
Save Recording status seems
correct, but the file is not
available in AESR.
To record your CU360 screen to
a local USB storage device,
insert it in one USB slot. Use a
USB storage device formatted
with FAT32, EXT2, EXT3, EXT4.
Other formats, even if
USB Formatting
supported, are not
recommended, and could cause
issues.
Recording to uSD is not
supported, please use a USB
storage.
Long recorded sessions will be
split in multiple files if the single
file size exceeds the maximum
file size supported by the USB
file system (4GB for FAT32, from
USB Recording
16 GB to 2TB for others).
split in multiple
The recording will stop and
files
restart, several seconds could be
lost from the session.
The recording start warning will
be played again when the
recording resumes.
When recording a session with
presentation from USB active,
Audio/Video Sync
recorded audio and video could
be not in sync.
It is not possible to activate USB
Streaming
recording and RTMP streaming
simultaneously
RTMP streaming & USB
Resolution
recording are limited to 720p25
Audio of apps different from the
Audio of Other
CU360 app cannot be recorded
Apps
on USB or streamed.
uSD maximum size: up to 128GB
Supported
Supported formats: FAT32,
Formats
NTFS, EXT3, EXT4. Recording on
uSD is not supported.
When screen link is used, audio
RVXT5000-1293
is not transmitted from PC/Mac
Solution/Workaround
to connect to the Internet the results could be not
accurate.
It is suggested to verify that the parameters are
valid before changing them, or to change them from
the GUI if the change can affect network
connectivity.
Use the recording key on the remote-control when
starting/stopping a recording, to avoid recording the
opening of additional pages in the UX.
Stop the recording or the playback before
unplugging the USB key. Eject the USB key by using
the proper Eject USB Key app on the CU360.
This notice is a false alarm, if the repair procedure is
executed there are no issues found on the USB
storage.
In any case, to avoid the alert, before unplugging an
USB key or storage, press the Eject Storage Button
on the CUApp recording page or launch the Eject
USB Key App.
Verify that your Owner name and the Organization
ID are correct. Transfer status shown by the Codec
Unit is relative to FTP transfer.
Do not use FAT32 as USB file system format if
you need to record sessions spanning several
hours.
See documentation for average file size needed
per each recording hour at the different bit
rates.
Known Issues 127

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