Replacing A Media Card - Nortel Communication Server 1000E Maintenance Manual

166 Media Card maintenance
Table 39
Critical ITS Error messages
Maintenance Corresponding Critical
Display
S000
S001
S002
S003
S004
S005
S006
S007
S008
S009
S010
S011

Replacing a Media Card

Replace the Media Card when the following conditions occur:
•
After a reboot, the Media Card displays a fault code of the form F:xx
on the faceplate LED display and the card cannot register with the CS
1000E. This indicates an unrecoverable hardware failure.
If the Media Card displays the F:08 code, this can merely indicate that
the Security Device is missing from the card.
•
The management Ethernet interface or the voice Ethernet interface on
the Media Card fails. The failure is originating in the Media Card if its
associated hub port and TLAN network interface cable are operational.
The failure can be indicated as follows:
—
—
•
A voice channel on the Media Card has a consistent voice quality fault,
such as persistent noise or lack of voice path, even after resetting the
card and retransmitting the card properties.
Error Message Description
ITS1000 VTI function call timeout.
ITS1001 User terminal registration failed. <ip> <hwid>
<errno> <errtext>.
ITS1002 Connect service activation error <reason>.
ITS1003 Duplicate master <node> <ip1> <ip2>.
ITS1004 Invalid node ID <ip> <hwid>.
ITS1005 Corrupted node ID/TN field <ip> <hwid>.
ITS1006 Received corrupted UNIStim message <message
dump>.
ITS1007 Received unknown UNIStim message <message
dump>.
ITS1008 Terminal connection status: <ip> <status>.
ITS1009 Call Server communication link:<state>.
ITS1010 Terminal doesn't support Codec:<ip><codec>.
ITS1011 <IP Address>: Last reset reason for phone:
<reasonID> (<reasonString>).
No link pulse on the Media Card voice IP interface status LED and
on the associated hub.
The maintenance terminal continuously prints lnIsa0 Carrier
Failure messages.
Nortel Communication Server 1000
Communication Server 1000E Maintenance
NN43041-700 04.01 4 June 2010
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