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Chapter 5 General Information
Parts Information
Parts Information
This section contains information on how to contact HP for parts
information. Only a very brief parts list is presented here.
Contacting Hewlett-Packard
Depending on where you are in the world, there are one or more ways in
which you can get parts or parts information from Hewlett-Packard.
•
Outside the United States, contact your local HP sales office.
•
Within the United States, you are encouraged to order replacement
parts or request parts information directly by telephone or mail from
the HP Support Materials Organization, using the telephone numbers
or address listed below. (You can also contact your local HP sales
office.)
By telephone:
For Parts Ordering, use our toll-free number, (800) 227-8164, Monday
through Friday (except holidays), 6 am to 5 pm, Pacific Time.
If you need a part in a hurry, extra-cost Hotline phone ordering services
are available, 24 hours-a-day. Use the toll-free number above at the times
indicated; at other times, use (916) 785-9000 for order verification and
(916) 785-3035 for Emergency Service Parts Hotline.
For Parts Identification Assistance, call us at (916) 783-0804. Our Parts
Identification hours are Monday through Thursday, 6 am to 3 pm and
Friday, 6 am to 2 pm, Pacific Time.
For mail correspondence, use the address below:
Hewlett-Packard Company
Support Materials Roseville
P.O. Box 1145
Roseville, CA 95661-1145
5-6
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