Customer Information; Customer Assistance; Customer Assistance (U.s.a.) - Mazda MX-6 Manual

J94S.book Page 2 Saturday, June 23, 2001 1:04 PM
Custom er Information

Customer Assistance

Customer Assistance (U.S.A.)

Your com plete and perm anent satisfaction is our business. W e are here to serve you. A ll
A uthorized M azda D ealers have the know ledge and the tools to keep your M azda vehicle
in top condition.
If you have any questions or recom m endations for im provem ent regarding the service of
your M azda vehicle or servicing by M azda D ealer personnel, w e recom m end that you take
the follow ing steps:
▼ STEP 1: Contact Your Mazda Dealer
D iscuss the m atter w ith an A uthorized M azda Dealer. This is the quickest and best w ay to
address the issue. If your concern has not been resolved by the C U STO M E R RELA TIO NS,
SA LES, SERVICE, or PARTS M A N A G ER, then please contact the G EN ERA L
M A N A G ER o f the dealership or the OW NER.
▼ STEP 2: Call the Mazda National Customer Assistance Center #800
If for any reason you feel the need for further assistance after contacting your dealership
m anagem ent, call M azda N orth A m erican O perations' C ustom er A ssistance C enter toll-
free at:1 (800) 222-5500
In order to serve you efficiently and effectively, please help us by providing the follow ing
inform ation:
1. Your nam e, address, and telephone num ber
2. Year and m odel o f vehicle
3. Vehicle Identification N um ber (17 digits, noted on y our registration or title or located on
the upper driver's side corner o f the dash)
4. Purchase date and current m ileage
5. Your dealer's nam e and location
6. Your question (s)
If you w ould like to w rite a letter, please address it to the follow ing, Attn: C ustom er
A ssistance, w hich corresponds w ith y our state:
R E G IO N A L O F F IC E
M azda N orth A m erican O perations
7755 Irvine C enter Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
This way, w e can be sure to respond to you as efficiently as possible. T hat is our goal.
If you live outside the U.S.A ., please contact y our nearest M azda Distributor.
9-2
Form No. 8Q50-EA-01G
A R E A S C O V E R E D
A ll states