Xerox PHASER 8500 Service Manual page 79

Phaser 8400/8500/8550/8560 Color Printer Service Manual
4,024.42: This fault code indicates a problem with the wiper. The wiper is not
aligned properly and engaged the headtilt while in the waste lock position.
Troubleshooting Procedure for 4,024 Error Code
Step Questions and Actions
1 Ensure the Process Drive is correctly homed
as described in "Homing the Process Drive
Train" on page 6-8.
Run the Check Wiper Alignment test.
2
Did the test fail?
Run the Wiper Drive test.
3
Did the test fail?
Inspect the wiper drive and wiper lock
4
system. Look for ink in the belts.
Is the wipe system operating correctly?
Inspect the Head Maintenance Clutch.
5
Is there any oil or contamination?
Run the Head Maintenance Clutch test.
6
Is the Head Maintenance Clutch operating
correctly?
4,025.46: This fault code indicates a problem with the process control system.
Cannot successfully home the transfix mechanism.
Troubleshooting Procedure for 4,025 Error Code
Step Questions and Actions
1. Check for obstructions around the
1
Printhead. Look for ink shards in gears of
the tilt drive.
2. If the Printhead is obstructed, remove any
obstruction from the system and reboot.
Did this fix the problem?
2 Check the Printhead harness routing.
Is the wiring blocking the Printhead?
Error Messages and Codes
Yes No
Is the problem Go to Step 2.
fixed?
Perform the Go to Step 3.
Wiper
Alignment
Procedure and
test again. Go
to Step 3 if the
test fails
again.
Go to Step 4. Go to Step 6.
Go to Step 5. Replace the
problem
component.
Clean the Go to Step 6.
interior of the
system and
replace clutch
if necessary.
Replace in this Replace the
order: Head
Maintenance
Exit Module
■
Clutch.
Media Drive
■
Wiper Blade
■
Yes No
Complete. Go to Step 2.
Re-route all Go to Step 3.
wiring to the
Printhead.
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