Record A Conference Call; Browse Recorded Calls; Play A Recorded Call - Polycom VVX Series User Manual

Caution: Do not remove the USB flash drive while recording. The file being recorded will be incomplete
and cannot be played back later. Removing the USB flash drive while recording can also
damage the flash drive.
Procedure
1. Do one of the following:
• Select Stop.
• Select Back > End Call.
When you stop recording, the USB icon is displayed in the status bar.

Record a Conference Call

You can record a conference call in the same way as an active call with the following exceptions:
• All conference call participants are recorded. When a conference participant mutes his or her audio,
that participant is not recorded.
• When you place a conference call on hold, the recording pauses. You can place or answer other
calls, which are recorded in the same file. When you resume the conference call, the recording
resumes.
Procedure
1. During an active call, select Record > Start.
The message "Recording in progress" is displayed in the status bar.

Browse Recorded Calls

You can browse recorded files stored on the USB drive connected to supported VVX business IP phones.
Procedure
1. Navigate to Settings > Features > Removable Storage Media > Browse Recordings.
A list of recordings display.

Play a Recorded Call

You can play back calls that you recorded on a USB drive connected to supported VVX business IP
phones.
If the handset is off-hook when you play a recording, the audio plays through the handset. If the handset
is on-hook when you play a recording, the audio plays through the speaker.
Note: You cannot open and play recordings when you are in an active call or if you're recording a call. If
you try to, a message indicating that the action was canceled is displayed. Place the call on hold
before playing the recordings. The recording stops playing when you resume the call.
Polycom, Inc.
Recording Audio Calls
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