Polycom VVX 230 Quick Tips

POLYCOM VVX
®
BUSINESS IP PHONES
Quick Tips
3725-48827-001A | UC Software 5.8.0 | May 2018
These Quick Tips apply to VVX 250, 350, and 450 business IP phones.
MAIN MENU SCREEN
Displays menu options
for settings and device
information.
Available anytime.
CALLS SCREEN
Displays all Active and Held
calls.
Available when you have
an Active or Held call in
progress.
LINES SCREEN
Displays phone lines, favorites,
and conditional soft keys.
Available anytime.
SWITCH AMONG PHONE SCREENS
You can view any screen on your phone from other screens
To switch between screens:
> Press to view the Main Menu, Lines, or Calls screen.
For more information, visit epb.com/customer-support/business-support
or call 423-648-1500, option 2
230, 350, AND 450
®
PLACE CALLS
You can only have one active call
in progress on your phone.
To place a call:
» Do one of the following:
➢
➢
➢
➢
ANSWER CALLS
You can answer calls using the
handset, speakerphone or a
headset.
To place a call:
» Do one of the following:
➢
➢
➢
Pick up the handset, press or
enter the phone number, and
press Send.
Enter the phone number, press
Dial, and pick up the handset, or
press or .
Press the Line key, enter the
phone number, and select Send.
Select New Call, enter the
phone number, and press Send.
To answer with the
speakerphone, press
or press Answer soft key.
To answer with the handset,
pick up the handset.
To answer with a headset, press
or the hook switch.
END CALLS
You can only end active calls. To end a
held call, you must resume the call first.
To end an active call:
» Replace the handset in the cradle, press
or , or press the End Call soft key.
To end a held call:
1 Highlight the held call and press Resume
2 Press End Call.
HOLD AND RESUME CALLS
You can have multiple calls on hold and
resume a call at any time.
To hold a call:
» Highlight the call and press the Hold soft
key or press .
To resume a call:
» Highlight the call and press the Resume
soft key or press .
TRANSFER CALLS
You can transfer calls to any contact.
To transfer a call:
1 Press and hold the Transfer soft key or
press .
2 Choose Blind or Consultative.
3 Dial a number or choose a contact.
If you chose Blind, the call is transferred
immediately.
1