Resume A Call; End An Active Audio Call; End A Held Call; Transferring Calls - Polycom VVX Series User Manual

Procedure
1. During an active call, select Hold.
If you're in the Calls screen, select the call first.
A hold icon is displayed on the line of the held call, and a red LED light flashes on the line key
for all phones.

Resume a Call

You can view and resume all held calls on the phone.
Procedure
1. Do one of the following:
• Select Resume.
• From the Calls screen, select the call and select Resume.

End an Active Audio Call

You can end an active call on your phone at any time.
Procedure
1. Do one of the following:
• Place the handset on the cradle.
• Press End Call.
• In the Calls screen, highlight the call and press End Call.

End a Held Call

You cannot end calls that are on hold. You must resume held calls before ending them.
Procedure
1. From the Calls screen, select the held call and press Resume > End Call.

Transferring Calls

You can transfer active or held calls to another person using the following transfer types:
• Blind transfer—Transfers the call directly to another line without speaking with the other party first.
• Consultative transfer—Enables you to speak with the other party before completing the transfer.
Related Links
Hold a Call Privately on a Shared Line

Choose a Default Transfer Type

You can choose a default transfer type to use for all calls on VVX business IP phones.
Polycom, Inc.
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Audio Calls
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