9.1 Factory Default Reset
Note: Resetting to factory defaults will erase all delegate, system, and IP settings.
From the Hardware
a) Go to the front panel of the CU.
b) Scroll the main menu to Restore factory def.. Press the center
button to enter menu
c) Press the center button to select OK and confirm the reset.
d) Wait for the system to reboot. The computer will lose connection
to the browser interface during this time.
9.2 Event Report
To assist in troubleshooting, a system-wide report is
available from the moment the CU powers on. Go to
>
and select Generate to view the report
Diagnostics
Report
in a new window. Save the file to the computer and print
a copy to best help the Shure support group diagnose the
issue.
From the Browser Interface
e) Open the CU browser interface
f) Go to Configuration > Factory Defaults
g) Select the Reset button to reset the system.
h) Wait for the system to reboot. The computer will lose connection
to the browser interface during this time.