Factory Default Reset; Diagnostic Report - Shure DDS 5900 Manual

DDS 5900 Digital Discussion System
The DIS-CCU browser application will
not open on a tablet or laptop

Factory Default Reset

From the Hardware
From the Browser Inter-
face

Diagnostic Report

To assist in troubleshooting, a system-wide report is available from the moment the CCU powers on.
1. Go to
Diagnostics
2. Select Generate to view the report in a new window.
3. Save the file as an HTML document and mail it to the Shure support group to diagnose the issue.
• Using the interactive menu on the CCU, check the IP address:
LAN setup
browser
• Verify that the tablet or laptop is connected to the proper wireless
access point
• Check that the DIS-CCU is connected to the same subnet as the
wireless access point
This will revert the unit to factory settings, erasing all participant, system and IP
settings. The unit will reboot in 5900 mode.
1. Go to the front panel of the CCU.
2. Scroll the main menu to Restore factory def.. Press the center button to enter
menu.
3. Press the center button to select OK and confirm the reset.
4. Wait for the system to reboot. The computer will lose connection to the browser
interface during this time.
This will erase all participant and system settings.
1. Open the CCU browser interface
2. Go to
System
3. Select the Reset button to reset the system.
4. Wait for the system to reboot. The computer will lose connection to the browser
interface during this time.
>
Report
>
Acquire IP address
>
Factory Defaults
Shure Incorporated
. Use this IP address using the
66/96