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Q: Would you give some examples of abnormal use or strain, neglect
or abuse which may affect warranty?
A: These terms are general and overlap each other in areas. Some
specific examples may include: running the snowmobile out
of oil, chain failure caused by a Iack of lubrication, operating
the snowmobile with a broken or damaged part which causes
another part to fail, and so on. If you have any specific questions
on operation or maintenance, please contact an authorized
SKI-DOO dealer for advice.
Q: What costs are my responsibility during the warranty period?
A: The customer's responsibility includes all costs of normal main-
tenance services, non-warranty repairs, accidents and collision
damage, as well as oils, and spark plugs, and incidental or con-
sequential damages costs as explained in the warranty.
Q: Are " Genuine" Bombardier replacement parts used in warranty
repairs covered by warranty?
A: Yes. When installed by an authorized SKI-DOO dealer, any
"Genuine" Bombardier part used in warranty repairs assumes
the remaining warranty that exists on the snowmobile.
Q: If I sell my snowmobile within the warranty period, will the new
owner qualify for the balance of the warranty?
A: Yes, provided the resale has been registered with the manu-
facturer.
Q: How can I receive the best owner assistance?
A: The satisfaction and goodwill of the owners of Bombardier
products are of primary concern to your authorized SKI-DOO
dealer and Bombardier. Normally, any problems that arise in
connection with the sales transaction or the operation of your
snowmobile will be handled by your authorized SKI-DOO Deal-
ers Sales or Service Departments. It is recognized, however,
that despite the best intentions of everyone concerned, mis-
understandings will sometimes occur. Frequently, complaints
are the result of a breakdown in communications and can
quickly be resolved by a member of the authorized SKI-DOO
dealership management. If the problem already has been re-
viewed with the Sales Manager or Service Manager, contact
the General Manager or the owner of this authorized SKI-DOO
dealership.
We are always pleased to receive your comments on the Ski-Doo
snowmobile.
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