What To Do If - Roland DPX-3700A User Manual

16 What to Do If...

If you want to completely stop the operation of the DPX-3700A/2700A, turn off the power switch.
What to Do If...
Pen force and speed cannot be set automatically
Are you using a pen that has not been supplied by Roland DG Corp.?
Manually set force and speed through display operation.
Is the DPX exposed to strong illumination?
Under bright lights the DPX may not be able to read the marker. Try moving the DPX to a spot with dimmer
illumination.
"Command Not Recognized" is displayed
Have you selected the right instruction system?
Select the correct instruction system.
If you are using application software to output plot data, have you selected the correct plotter?
Check the software user's manual and select the right plotter (see page 8 for information on plotter selection).
Is the pen speed set too high for the pen being used?
Reduce the pen speed through display operation.
Is the pen force set too low for the pen being used?
Increase the pen force through display operation.
Is pen ink running low?
Refill if the pen is refillable, or replace with a new one if not.
Is the pen mounted correctly in the pen stock?
Mount the pen correctly as described on page 4.
Is the pen cap rubber mounted correctly on the pen, and in the right orientation?
Mount the pen cap rubber correctly as described on page 4.
Are you using a pen that has not been supplied by Roland DG Corporation?
To correct the problem, manually set the pen force and pen speed using the menu-driven display. All pens supplied
by Roland DG Corporation have an attached reflective sticker showing the pen type. If this reflective sticker is
peeling off or has become soiled, proper pen force and speed control cannot be established by the DPX resulting in
damage to the plotting paper and pen tip. To avoid such problems, we at Roland DG Corporation respectfully
request that you use only our pens.
Additionally, the pen type may not be read correctly is the marker area of the pen is subjected to strong light.
Plotted line terminates abruptly
Pen is not grasped or returned normally
The plotting paper tears
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