What To Do If - Roland DXY_1350 User Manual

What to Do If...

Is the DXY power on?
Turn on the power.
Is the DXY operating incorrectly
Follow the procedure described under " Self-testing " to execute a self-test. If the self-test finds a problem,
check to make sure that the problem is not due to the computer or the software.
Computer
Is the computer set up correctly?
Check the following items:
• DIP switches
Read the computer user's manual and set it up correctly.
Connection cable
Are the computer and the plotter linked with the right cable?
The type of cable you need is determined by your computer and the software you are using. Even if the
computer is the same, running different software may require a different cable. Use the cable specified in your
software.
Is the cable making a secure connection?
Connect securely.
Software
Is the OS set up correctly?
Check the following items:
• Output port selection
Check the OS user's manual and set it up correctly.
Are the application software settings correct?
Check the following items:
• Output device specification (select a plotter name that matches the instruction system. If the wrong
plotter is selected an incorrect instruction may be output, resulting in an error).
• Communication parameters
• Other
Check the software user's manual and set it up correctly.
Pen is not grasped or returned normally
Is the pen loaded correctly?
Please refer to "Loading the Pens" to install the pens correctly.
Is the pen cap rubber installed so that it is oriented correctly?
Install the pen cap rubber correctly as described.
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If the DXY Doesn't Run...
• Memory switches • Interface board
• Output device selection
• Other
• Output port open • Other