Xerox PrimeLink B9100 User Manual page 198

Troubleshooting
Symptoms
The printer is not printing a
copy or a network print job.
198 Xerox ® PrimeLink
User Guide
Yes/No Cause and Action
Cause
Action
Cause
Action
Cause
Action
Cause
Action
Yes Cause
Action
Cause
Action
Cause
Action
® B9100/B9110/B9125/B9136 Copier/Printer
For information about network settings, refer to
Xerox ® PrimeLink ® B9100/B9110/B9125/B9136
Copier/Printer System Administrator Guide.
If the problem is not solved, go to the next Cause
and Action.
The network connection between the computer and
printer is incorrect.
Contact your System Administrator.
If the problem is not solved, go to the next Cause
and Action.
The port is not enabled.
Enable the port that is in use.
For information about network settings, refer to
Xerox ® PrimeLink ® B9100/B9110/B9125/B9136
Copier/Printer System Administrator Guide.
If the problem is not solved, go to the next Cause
and Action.
There is insufficient space on the hard drive.
To increase the free space, delete unnecessary data.
If the problem is not solved, go to the next Cause
and Action.
The printer is connected to multiple computers.
Wait, then try printing again.
The printer is out of paper.
Load paper into the printer paper tray.
If the problem is not solved, go to the next Cause
and Action.
Paper in the printer does not match the specified
size.
Load paper that corresponds to the specified paper
size.
If the problem is not solved, go to the next Cause
and Action.
The copy operation is performed during interrupt
mode, and the job is interrupted.
Cancel the interrupt operation.
If the problem is not solved, go to the next Cause
and Action.