Troubleshooting
Symptoms
196
Xerox
®
PrimeLink
User Guide
Yes/No
Cause and Action
Cause
Action
Cause
Action
Cause
Action
Cause
Action
®
B9100/B9110/B9125/B9136 Copier/Printer
The document is misaligned.
Load the document correctly.
If the problem is not solved, go to the next Cause and
Action.
The document guides are in an incorrect position.
Load the document correctly, and align the document
guides with the edges of the document.
If the problem is not solved, go to the next Cause and
Action.
The document is a non-standard size.
Enter the document size, then copy.
If the problem is not solved, go to the next Cause and
Action.
The document is folded or bent.
Straighten and properly reset the document.