Xerox PrimeLink B9100 User Manual page 187

Symptoms
Check
A stripe pattern Is the document enlargement
appears in copies. ratio set too large?
Printing is faint, Is the paper damp?
smudged, or
The drum cartridge is depleted
unclear.
or damaged.
Black dots are The drum cartridge is depleted
printed. or damaged.
Black lines are The drum cartridge is depleted
printed. or damaged.
The document glass on the
document feeder is dirty.
Dirt appears at Dirt on the paper feed path.
equal intervals.
Action
stack of white sheets on the document to hold the
document down flat against the document glass.
Some enlargement ratios can cause stripes. Adjust
the copy enlargement ratio.
Replace with paper from a new ream.
Contact Xerox Technical Customer Support.
Contact Xerox Technical Customer Support.
Contact Xerox Technical Customer Support.
Clean the document glass.
Print a few pages.
Xerox ® PrimeLink ® B9100/B9110/B9125/B9136 Copier/Printer
Troubleshooting
187
User Guide