Ricoh 2105 Operating Instructions Manual page 101

Message
Cannot detect original size. Select a scan size.
Note
❒ These messages appear alternately.
Cannot find the SMTP server. Check DNS or SMTP.
Cannot specify more than 500 destinations at the same
time.
Cannot specify more than 30 destinations at the same
time.
Exceeded max. data capacity. Check the scanning reso-
lution, then press [Start] again.
Exceeded max. data capacity. Check the scanning reso-
lution, then reset 1 original.
Exceeded max. E-mail size. Complete scan has not been
made. Press [Send] to send the current scanned data, or
press [Cancel & Delete].
Exceeded max. E-mail size. Sending E-mail has been
cancelled. Check [Max. E-mail Size] in Scanner Features.
Exceeded max. file capacity. Delete unnecessary stored
files.
Causes and solutions
• Place the original correctly.
• Specify the scan size.
• When placing an original directly
on the exposure glass, the lift-
ing/lowering action of the ADF
triggers the automatic original
size detection process. Lift the
ADF by more than 30 degrees.
• Check whether this machine and
the e-mail server are correctly
connected to the network.
• The e-mail server is not running
or is not in service.
• Check whether the Network set-
tings in System Settings are cor-
rect.
When there are 500 or more destina-
tions for a delivery or an e-mail, split
the destinations into two or more
groups.
To deliver more than 30 stored files,
divide the files and perform the op-
eration several times.
Specify the scan size and resolution
again. Note that it may not be possi-
ble to scan very large originals at a
high resolution. See p.89 "Relation-
ship between Resolution and Data
Size".
Specify the scan size and resolution
again. Note that it may not be possi-
ble to scan very large originals at a
high resolution. See p.89 "Relation-
ship between Resolution and Data
Size".
The size of the e-mail exceeded the
maximum size possible.
Reduce the volume of images and
send it again.
• Increase the size of [Max. E-mail
Size].
• Set [Divide & Send E-mail] to [Yes
(per Page)] or [Yes (per Max. Size)].
The maximum number of files that
can be stored is 3000. Delete unneed-
ed files.
Troubleshooting
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