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Handling Messages and Error Messages
Message
SERVICE CALL ****
TEMPERATURE IS TOO LOW
**°C
DATA ERROR CANCELING���
WRONG CARTRIDGE
WRONG HEAD IS INSTALLED
CLEAR EXTERNAL
DEVICE ERROR
AVOIDING DRY-UP TURN
POWER OFF
MOTOR ERROR TURN
POWER OFF
CANCELED FOR MOTOR
PROTECTION
88
Chapter 3 Appendix
Explanation
An unrecoverable error oc-
curred or part replacement
that must be performed
by a service technician is
required.
The temperature of
the location where the
machine is installed has
fallen below the ambient
temperature at which the
machine can operate.
Printing was stopped
because a problem was
found in the received data.
A cartridge that cannot be
used was installed.
An unusable print heads
has been installed.
An error occurred on an
external device connected
to the machine.
The print heads were
forced to the home
position to prevent them
from drying out.
A motor error occurred.
An attempt was made
to perform one of the
following operations
(menu items) immediately
after performing another
one.
• PUMP UP
• HEAD WASH
• INK RENEWAL
• POWERFUL CL.
• Filling with ink
Action
Note the number displayed on the display screen, and then switch
off the sub power. After you switch off the power, inform your
authorized Roland DG Corp. dealer of the number that appeared
on the display screen.
Operation cannot be continued. Turn off the sub power. The
displayed temperature is the current ambient temperature of the
installation location. Bring the installed location to a temperature
at which operation is possible (20 to 32°C [68 to 90°F]), and then
turn on the power.
Operation cannot be continued. Check whether there is an error
in the data. Check for a problem with the connector cable or the
computer, and then redo the operations starting from the setup of
the media.
Remove the ink cartridge to clear the error. Use an ink cartridge of
the specified type.
Turn off the sub power. After turning the power off, contact your
authorized Roland DG Corp. dealer.
Clear the error on the external device. If the message is left
displayed, the print heads may dry out, resulting in malfunction.
Operation cannot be continued. Switch the sub power off, then
back on. Opening the front cover while printing is in progress
causes an emergency stop. Never allow the print heads to remain
in this state. If no external device is connected to expansion
terminal B, set "EXT. PORT B" to "DISABLE."
Operation cannot be continued. Turn off the sub power. Next,
eliminate the cause of the error, and then immediately switch on
the sub power. If the machine is left with the error uncorrected, the
print heads may dry out and become damaged. This error may be
caused by the media being set incorrectly.
Press any key other than the sub power switch to clear the error
message.
When performing these menu items sequentially, this error
message may appear in order to prevent malfunctions due to the
overheating of the pump motor.
In this case, leave the machine alone for approximately 10 minutes
before resuming operation.
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