Shure DDS 5900 Manual page 65

DDS 5900 Digital Discussion System
The audio from an Interpreter Unit
cannot be heard in the headphone of
Delegate or Chairman Units
There is no audio coming from the
built-in loudspeakers
A microphone cannot be turned 'On'
The DIS-CCU browser application will
not open on a PC
• Check to make sure the unit is configured as an Interpreter Unit.
(See the Program the User Type section.)
• Check the headphone volume control on the units
• Check the channel selection on the microphone units
• Check that the headphone plug is firmly inserted in the headphone
jack
• Check that the light ring on the microphone on the Interpreter Unit
is illuminated and that the gooseneck microphone is firmly inserted
in the socket
• Check the 'Loudspeaker Volume' setting using either the interactive
menu on the CCU or using the browser control.
• Check that the loudspeaker is set to sufficient volume.
( >
DIS-CCU browser
• Check that the floor mix is assigned to loudspeaker
( >
DIS-CCU browser
• Check that the seats are selected in 'Group A' (
> >
Audio Group Setup
for the floor mix. If a unit is not selected in 'Group A', the audio from
the unit will not be heard in the built-in loudspeakers.
• Check the cables. All cabling for DIS equipment must be Cat 5e or
higher with shielded RJ45 cables.
• Check the settings Max. Delegate Speaker and Max. Total ­
Speakers to make sure there is room for another microphone to
turn on.
• Check the Operation Mode to make sure the mode allows partici-
pants to turn on their own microphones.
• Using the interactive menu on the CCU, check the IP address:
>
LAN setup Acquire IP address
browser
• Verify that the CCU and the PC are connected to the same network
• Check the LAN cable connections
>
Audio Loudspeaker Control
>
Audio Input Control
). 'Group A' is always used as the source
. Use this IP address using the
Shure Incorporated
.)
>
Loudspeaker
DIS-CCU browser
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