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Extras
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7.2.5
Potential error source
In order to avoid experiencing problems during actual use, you should test your message configuration in advance!
Once you have verified your access data for an Internet provider, mail server or SMS provider, you should next copy
and paste them to the configuration file, which avoids typing errors. The same applies to the receivers' telephone
numbers and email addresses.
Below is a list of some problems with their possible causes and the corresponding remedies:
Problem: The device does not send a message for every event. Messages are generated only sporadically or not at
all.
Cause: The sending queue is full.
Solution: Try not to generate too many messages in quick succession and ensure that the messages can be sent
without any problems.
Problem: The device sends each fax multiple times over a long period of time.
Cause: Your fax machine is not entirely compatible with the modem used, which causes the machine to think that the
fax was lost. The device repeats the message until it finally gives up.
Solution: Replace the fax machine with a different model or contact Customer Service about replacing the device's
internal modem!
Problem: I use Messaging and also automatic callback. The device sometimes takes much longer than normal to call
me back.
Cause: The device may be sending a message between your call and the callback. This can delay your callback by
up to approx. 5min.
Solution: Not available.
Power Quality Recorder SICAM Q80 7KG8080, System manual
E50417-H1076-C420-A2, Release 12.01.2015
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