Action
Step 8
Perform a print test.
Does the problem remain?
Background (fog) check
Leading edge
A B C D
A B C D
A B C D
A B C D
Trailing edge
Action
Step 1
Check the media condition. If necessary, load new, dry,
recommended media, and then reprint the defective image.
Does the problem remain?
Step 2
Check the media transfer route, and then remove debris or
contamination if necessary.
Does the problem remain?
Step 3
Check the print cartridge for proper installation. If necessary,
inspect, clean, and reinstall replace the print cartridge.
Does the problem remain?
Step 4
Check the transfer roll assembly for contamination and wear. If
necessary, replace the transfer roll assembly. Go to
assembly removal" on page
Does the problem remain?
Step 5
Check the HVPS card assembly for proper connection, and replace
the connections if necessary.
Does the problem remain?
"Transfer roll
314.
Diagnostic information
51
Yes
No
Contact next level of
Problem is solved.
support.
Yes
No
Go to step 2.
Problem is solved.
Go to step 3.
Problem is solved.
Go to step 4.
Problem is solved.
Go to step 5.
Problem is solved.
Go to step 6.
Problem is solved.
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