Toner Fog Or Background Shading Appears On Prints - Lexmark CX310 Series User Manual

Troubleshooting
Action
Step 2
From the printer control panel, set the paper texture, type, and
weight in the Paper menu to match the paper loaded in the tray.
Do the paper texture, type, and weight match the paper in the tray?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Step 4
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked vertical lines appear on prints?

Toner fog or background shading appears on prints

ABCDE
ABCDE
ABCDE
Yes No
Go to step 3. Do one or more of
the following:
Go to step 4. The problem is
solved.
Go to step 5. The problem is
solved.
Contact customer The problem is
support. solved.
207
•
Specify the paper
texture, type, and
weight from the
tray settings to
match the paper
loaded in the tray.
•
Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.