Hunt Groups; Pilot Hunt Group - Siemens 300 Series User Manual

Hunt Groups

Pilot Hunt Group

A hunt group consists of a group of telephones set up
to move an incoming call automatically from one
phone to another until it is answered or the caller
hangs up. A call to a hunt group is signaled by long
rings.
If your phone is a hunt group member, a hunt group
call will advance from your phone to the next member
if your phone is busy. If your phone has been assigned
a No-Answer Advance class of service, a hunt group
call that rings your phone but goes unanswered for a
predetermined period will also advance to the next
member. Note that your system may have further
restrictions, independent of hunt groups, that affect to
which phones and under which conditions calls can be
advanced.
The CBX provides two types of hunt groups: pilot and
station.
A pilot hunt group must be set up at the CBX by your
CBX system administrator, by grouping several
phones together under a number called a pilot exten-
sion. To call a pilot hunt group, you dial its pilot
extension. The pilot extension can be either an
independent number not assigned to any actual phone
or the extension of the first group member (the master
extension). If a member not at the master extension is
called directly, the call is not treated as a hunt group
call.
Your phone can be a member of an unlimited number
of pilot hunt groups, but not of both a pilot and a sta-
tion hunt group at the same time.
A caller to a pilot hunt group cannot initiate a callback
request.
Managerial Features 7–7