Ricoh 2045e Scanner Reference page 121

Message
[Cannot find the scanner. Check if the scanner main
power is on.]
[Cannot specify any more scanning area.]
[Clear Misfeed(s) in ADF.]
[Cannot add any more scanning mode.]
[Error has occurred in the scanner.]
[Error has occurred in the scanner driver.]
[Fatal error has occurred in the scanner.]
[Insufficient memory. Close all other applications, then
restart scanning.]
[Insufficient memory. Reduce the scanning area.]
Causes and solutions
• Check whether the main power switch
of the machine is turned off.
• Check whether the machine is connect-
ed to the network correctly.
• Deselect the personal firewall function
of the client computers.
The maximum number of scanning areas
that can be stored is 99. Delete unneeded
scanning area.
Remove the originals jamming. When the
originals are misfed, place them again.
Check whether the originals are proper to
be scanned by the machine.
Check whether the client computer can use
the TCP/IP protocol.
Check whether the scanning settings made
with the application exceed the setting
range of the machine.
• Check whether the network cable is
connected correctly to the client compu-
ter.
• Check whether the Ethernet board of
the client computer is recognized cor-
rectly by Windows.
• Check whether the client computer can
use the TCP/IP protocol.
An recoverable error has occurred in the
machine. Call your service representative.
Close all the unnecessary applications run-
ning on the client computer.
• Reset the scan size.
• Lower the resolution.
• Set with no compression. See p.21
"Send Settings".
Note
r "The Relationship between the Resolu-
tion and the Scanning Area" chart in
Help for halftone scanning might not al-
ways apply. Scanning cannot be per-
formed if large values are set for
brightness when using halftone or high
resolution.
r When a paper misfeed occurs in the ma-
chine during printing, scanning cannot
be performed. In this case, after the mis-
fed paper has been removed, proceed
with scanning.
Troubleshooting
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