Troubleshooting - Johnson Controls TEC3310 Installation Instructions Manual

Table 10: Menus and Submenus (Part 9 of 9)
Level 1 Level 2
(LCD Screen Name)
Controller Info Model Name
Software Version
Unit Name
Device Name
Device Description
Commissioning Supply Air Temperature
Heat Command
Cool Command
Supply Fan
Aux
Update View Version
Load Firmware
Restore*
Backup*
1. If the value is outside min/max limits, it is reassigned to the midpoint between min and max.

Troubleshooting

Table 11: Fault List (Part 1 of 3)
Faults
Remote Zone Temp Fail
Supply Temp Fail
Internal Sensor Fail
TEC3000 Series On/Off or Floating Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Probable Causes
The External Zone Temperature sensor
has been disconnected or has failed.
The External Supply Temperature
sensor has been disconnected or has
failed.
An internal sensor has failed on the
TEC.
Capability Installation Instructions
Level 3
Available Values
(Default Values)
—
TEC3x1x-xx
—
x.x.x.xxxx
—
TECxxxxx
—
User-Supplied
—
TEC3000
—
Display Current
Temperature
0% 0 to 100%
0% 0 to 100%
No Yes or No
No Yes or No
x.x.x.xxxx Current Release of Software
—
File list from USB drive
—
File list from USB drive or local storage
*Configuration can be backed up to the
USB drive and restored to similar
models to expedite the commissioning
process.
—
File list from USB drive or local storage
*Configuration can be backed up to the
USB drive and restored to similar
models to expedite the commissioning
process.
Solutions
1. Check the wiring of the sensor.
2. If intentionally disconnected, reset sensors
through the menu.
3. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
1. Check the wiring of the sensor.
2. If intentionally disconnected, result fault by
entering the menu, enter Control Setup, and
select Inputs to reset the sensors.
3. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Order replacement units and return the affected
devices to Johnson Controls under the RMA
program.
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