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TROUBLESHOOTING
■ After embroidering
Problem
Thread tension is
Upper threading is incorrect.
incorrect.
Bobbin is set incorrectly.
Using improper needle or thread for the
selected fabric.
Thread tension is set incorrectly.
Bobbin thread is incorrectly wound.
Needle is turned, bent or the point is dull.
A bobbin designed specifically for this
machine is not used.
Embroidery pattern
Thread is twisted.
does not embroider
out correctly.
Thread tension is set incorrectly.
Fabric was not inserted into the frame
correctly (fabric was loose, etc.).
Stabilizing material was not attached.
There was an object placed near the machine,
and the carriage or embroidery frame hit the
object during embroidering.
Fabric outside the frame edges interferes with
the free arm, so the embroidery unit cannot
move.
Fabric is too heavy, so the embroidery unit
cannot move freely.
Fabric is hanging off the table.
Fabric is snagged or caught on something.
Embroidery frame was removed during
embroidering (for example, to reset the
bobbin). The embroidery foot was bumped or
moved while removing or attaching the
embroidery frame, or the embroidery unit was
moved.
Stabilizer is incorrectly attached, for example,
it is smaller than the embroidery frame.
Loops appear on the
The thread tension is incorrectly set.
surface of the fabric
The tension of the upper thread is incorrectly
when embroidering
set for the combination of the fabric, thread
and pattern being used.
The combination of the bobbin case and
bobbin thread is incorrect.
190
Cause
Check the steps for threading the machine and
rethread the machine.
Reset the bobbin. (If needle plate was
removed, reinstall needle plate.)
Refer to the "Fabric/Thread/Needle
Combinations" chart in the Operation Manual
(Sewing).
Adjust the thread tension.
Use a correctly wound bobbin.
Replace the needle.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
Use scissors, etc., to cut the twisted thread
and remove it from the bobbin case, etc.
Adjust the thread tension.
If the fabric is not stretched tight in the frame,
the pattern may turn out poorly or there may
be shrinkage of the pattern. Set the fabric into
the frame correctly.
Always use stabilizing material, especially with
stretch fabrics, lightweight fabrics, fabrics with
a coarse weave, or fabrics that often cause
pattern shrinkage. See your authorized Brother
dealer for the proper stabilizer.
If the frame bumps something during
embroidering, the pattern will turn out poorly.
Do not place anything in the area where the
frame may bump it during embroidering.
Reinsert the fabric in the embroidery frame so
that the excess fabric is away from the free
arm, and rotate the pattern 180 degrees.
Place a large thick book or similar object under
the arm head to lightly lift the heavy side and
keep it level.
If the fabric is hanging off the table during
embroidery, the embroidery unit will not move
freely. Place the fabric so that it does not hang
off the table or hold the fabric to keep it from
dragging.
Stop the machine and place the fabric so that
it does not get caught or snagged.
If the embroidery foot is bumped or the
embroidery unit is moved during embroidering,
the pattern will not turn out. Be careful when
removing or reattaching the embroidery frame
during embroidering.
Attach the stabilizer correctly.
Adjust the thread tension.
Use the embroidery needle plate cover.
Change the bobbin case or bobbin thread so
that the correct combination is used.
Solution
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