Lexmark MX320 Series User Manual page 96

Troubleshooting
Action
Step 6
Turn off the printer, reinstall the hardware options, and then turn it
back on.
For more information, see the documentation that came with the
option.
Is the printer responding?
Step 7
Install the correct print driver.
Is the printer responding?
Step 8
Turn off the printer, wait for about 10 seconds, and then turn it back
on.
Is the printer responding?
Job prints from the wrong tray or on the wrong paper
Action
Step 1
a
Check if you are printing on a supported paper.
b
Print the document.
Is the document printed from the correct tray or on the correct
paper?
Step 2
a
Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Print the document.
Is the document printed from the correct tray or on the correct
paper?
Yes No
The problem is Go to step 7.
solved
The problem is Go to step 8.
solved
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
96
customer