Lexmark MX320 Series User Manual page 80

Troubleshooting
Action
Step 6
a
Replace the imaging unit.
b
Print the document.
Is the print still too dark?
Ghost images
Leading edge
A B C D
A B C D
A B C D
A B C D
Trailing edge
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Step 1
a
Load the tray with the correct paper type and weight.
b
Print the document.
Do ghost images still appear on prints?
Step 2
a
Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings from the Paper menu
on the printer control panel.
b
Print the document.
Do ghost images still appear on prints?
Yes No
Contact customer The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
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