Lexmark MX320 Series User Manual page 87

Troubleshooting
Action
Step 4
a
Redistribute the toner in the imaging unit.
1
Remove the toner cartridge, and then remove the imaging
unit.
2
Shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
3
Insert the imaging unit, and then insert the cartridge.
b
Print the document.
Is the print still too light?
Step 5
a
Replace the imaging unit.
b
Print the document.
Is the print still too light?
Print crooked or skewed
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Step 1
a
Move the paper guides in the tray to the correct position for the
paper loaded.
b
Print the document.
Is the print still crooked or skewed?
Yes No
Go to step 5. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
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