Lexmark MX320 Series User Manual page 90

Troubleshooting
Action
Step 1
a
Move the paper guides in the tray to the correct position for the
paper loaded.
b
Print the document.
Are the text or images cut off?
Step 2
a
Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings from the Paper menu
on the printer control panel.
b
Print the document.
Are the text or images cut off?
Step 3
a
Remove, and then reinstall the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
b
Print the document.
Are the text or images cut off?
Toner easily rubs off
Leading edge
ABC
DEF
Trailing edge
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Contact customer The problem is
support. solved.
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