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CHAPTER 4
CONFIGURING THE DISPLAY
About iQ system software
When a system software update is available, the iQ appliance downloads the update in the
background then waits for four hours of inactivity. When that happens, the display shows a
two-minute countdown before beginning the update. The countdown can be interrupted at any
time. The update begins when the countdown finishes. The display shows a blank screen for four
minutes. When the update is complete, the display shows the Whiteboard and any content that
was on Whiteboard before the update.
When the update is installing, touch, the front control panel and remote control will not respond.
NOTE
You can configure your organization's network to allow or prevent automatic system software
updates (see Configuring the iQ appliance's network connection on page 33).
Applying an automatic iQ system software update manually
If the iQ appliance has downloaded the system software update but hasn't yet applied the update,
you can start the update process manually from Settings.
To apply an automatic iQ system software update manually
1. Tap the Home button
The launcher appears.
2. Tap Settings
.
The Settings window appears.
3. Scroll to Auto Update.
4. Under Check for Updates Now, tap Apply Update Now.
Updating system software manually
You can download system software updates at
using a USB drive.
Updating the display's firmware
When the display is connected to the Internet, it updates its firmware automatically.
About firmware updates
When a display is connected to the Internet and an update for the display's firmware is available,
41
smarttech.com/kb/171257
on the screen.
smarttech.com/downloads
and update your display
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Troubleshooting
