Smart Technologies SMART Board 6000S Series Installation And Maintenance Manual

Smart Technologies SMART Board 6000S Series Installation And Maintenance Manual

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6000S
Installation and maintenance guide
SBID-6265S-V3
|
SBID-6275S-V3
SBID-6065S-V3
|
SBID-6075S-V3
SBID-6265S-C
|
SBID-6275S-C
SBID-6065S-C
|
SBID-6075S-C
SBID-6265S
|
SBID-6065S
|
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SMART  Board
|
6000S  Pro
series interactive displays
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SBID-6286S-V3
|
SBID-6265S-V3-PW
SBID-6265S-V3-P
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SBID-6275S-V3-P
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SBID-6086S-V3
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SBID-6065S-V3-PW
SBID-6065S-V3-P
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SBID-6075S-V3-P
SBID-6465S-V3-P
|
SBID-6475S-V3-P
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SBID-6286S-C
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SBID-6265S-CPW
|
SBID-6086S-C
|
SBID-6065S-CPW
SBID-6275S
|
SBID-6286S
|
SBID-6265S-PW
SBID-6075S
|
SBID-6086S
|
SBID-6065S-PW
IDS665-3
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IDS675-3
IDS665-1
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IDS675-1
®
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SBID-6275S-V3-PW
|
|
SBID-6286S-V3-P
|
SBID-6075S-V3-PW
|
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SBID-6086S-V3-P
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SBID-6486S-V3-P
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SBID-6275S-CPW
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SBID-6286S-CPW
|
SBID-6075S-CPW
|
SBID-6086S-CPW
|
SBID-6275S-PW
|
SBID-6286S-PW
|
SBID-6075S-PW
|
SBID-6086S-PW
|
IDS686-3
|
IDS686-1
SBID-6286S-V3-PW
SBID-6086S-V3-PW

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Table of Contents
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Summary of Contents for Smart Technologies SMART Board 6000S Series

  • Page 1 SMART  Board ® 6000S 6000S  Pro series interactive displays Installation and maintenance guide SBID-6265S-V3 SBID-6275S-V3 SBID-6286S-V3 SBID-6265S-V3-PW SBID-6275S-V3-PW SBID-6286S-V3-PW SBID-6265S-V3-P SBID-6275S-V3-P SBID-6286S-V3-P SBID-6065S-V3 SBID-6075S-V3 SBID-6086S-V3 SBID-6065S-V3-PW SBID-6075S-V3-PW SBID-6086S-V3-PW SBID-6065S-V3-P SBID-6075S-V3-P SBID-6086S-V3-P SBID-6465S-V3-P SBID-6475S-V3-P SBID-6486S-V3-P SBID-6265S-C SBID-6275S-C SBID-6286S-C SBID-6265S-CPW SBID-6275S-CPW SBID-6286S-CPW SBID-6065S-C SBID-6075S-C SBID-6086S-C...
  • Page 2 SMART Board, SMART Notebook, SMART TeamWorks, SMART Meeting Pro, Pen ID, HyPr Touch, Object Awareness, Silktouch, Tool Explorer, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Bluetooth word mark is owned by the Bluetooth SIG, Inc.
  • Page 3: Important Information

    Important information Warning    Failure to follow the installation instructions included with the display could result in injury and product damage which may not be covered by the warranty.   Do not open or disassemble the display. You risk electrical shock from the high voltage inside the casing.
  • Page 4 Contents   Disconnect the display’s power cable from the wall outlet and seek assistance from qualified service personnel if any of the following occur:   The power cable or plug is damaged   Liquid is spilled into the display   Objects fall into the display  ...
  • Page 5 Contents Important    The following table shows the typical operating power for the display: Models Regulatory Typical power Models 6000S (V3) SBID-6X65S-V3, SBID-6X65S-V3-PW, SBID- IDS665-3 100V to 240V AC, 50 Hz to 60 Hz, 6X65S-V3-P, 105 W SBID-6X75S-V3, SBID-6X75S-V3-PW, SBID- IDS665-3 100V to 240V AC, 50 Hz to 60 Hz, 6X75S-V3-P,...
  • Page 6: Table Of Contents

    Contents Important information Chapter 1 Welcome About this guide About the display Identifying your specific model Accessories More information Chapter 2 Installing the display Moving the display to the installation site Installing the display on a wall Installing the display on a stand Connecting to a network Connecting power and turning on the display for the first time About energy saving modes...
  • Page 7 Contents Contacting your reseller for additional support Appendix A Adjusting settings Network settings Personalization Application settings System settings SMART Mirror Appendix B Enrolling the display in SMART  Remote Management Appendix C Managing the SMART Board 6000S (V3) display using RS-232 Configuring the computer’s serial interface settings Commands and responses Power state commands...
  • Page 8: Chapter 1 Welcome

    Chapter 1 Welcome About this guide About the display Touch Writing, drawing and erasing Support for additional pens and tools iQ experience Display Audio Network connectivity Room computers and guest laptops Accessory slot Convenience panel Proximity sensor Ambient light sensor Remote control and IR sensor Temperature and humidity sensors Microphone array...
  • Page 9: About This Guide

    Chapter 1 Welcome About this guide This guide explains how to install and maintain a SMART  Board 6000S or 6000S Pro series interactive display. It includes the following information:   How to install the display   How to connect power and devices  ...
  • Page 10 Chapter 1 Welcome Touch You can do everything on the display that you can do at your computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface. You can use an array of gestures within applications, including panning, scaling, rotating and zooming in and out.
  • Page 11 Chapter 1 Welcome Support for additional pens and tools ™ The SMART Board 6000S features the Tool Explorer platform, which enables you to use other SMART- authorized pens and tools in addition to those supplied with the display. The Tool Explorer platform lets teachers and students manipulate real-world objects to interact intuitively with on-screen objects and digital content, increasing engagement and knowledge retention.
  • Page 12 Chapter 1 Welcome Models Size (diagonal) SBID-6275S-V3, SBID-6275S-V3-PW, SBID-6275S-V3-P, SBID-6075S-V3, SBID-6075S-V3-PW, 75" SBID-6075S-V3-P, SBID-6475-V3-P SBID-6275S-C, SBID-6275S-CPW, SBID-6075S-C, SBID-6075S-CPW SBID-6275S, SBID-6275S-PW, SBID-6075S, SBID-6075S-PW, SBID-6075S-P SBID-6286S-V3, SBID-6286S-V3-PW, SBID-6286S-V3-P, SBID-6086S-V3, SBID-6086S-V3-PW, 86" SBID-6086S-V3-P, SBID-6486-V3-P SBID-6286S-C, SBID-6286S-CPW, SBID-6086S-C, SBID-6086S-CPW SBID-6286S, SBID-6286S-PW, SBID-6086S, SBID-6086S-PW, SBID-6086S-P Audio The display includes two 20 W integrated speakers, which are designed to provide sound at the front of a room.
  • Page 13 Chapter 1 Welcome Accessory slot You can install an OPS-compatible device, such as a SMART OPS PC module, in the accessory slot. ® SMART  OPS PC modules provide a complete Windows 10 Pro installation. For more information on SMART OPS PC modules, see SMART OPS PC module on page  19. Caution.
  • Page 14 Chapter 1 Welcome When the proximity sensor detects people in the room, the display turns on, depending on how it’s configured. If the room is empty for a specified period, the display returns to an energy saving mode. Notes    For more information on energy saving modes, see About energy saving modes on page ...
  • Page 15 SMART ID card on the screen and enter a PIN. This feature helps you save time signing in to your account without typing your username and password. Note  NFC sign in is available only on SMART Board 6000S series displays with iQ. Only SMART ID cards are supported. Mounting hardware The display comes with a WM-SBID-200 wall mount, which you can use to mount the display on a wall (see Installing the display on a wall on page ...
  • Page 16: Identifying Your Specific Model

    Chapter 1 Welcome Accessory mounting points The display features M4 mounting points located at the top-left and top-right for SMART approved accessories. Identifying your specific model SMART offers a variety of models of the SMART  Board 6000S and 6000S Pro series interactive display: Model/SKUs Frame style Screen size...
  • Page 17 Chapter 1 Welcome Model/SKUs Frame style Screen size iQ embedded Microphone array (approximate) computing   6000S (C) SBID-6265S-C White 65" SBID-6275S-C White 75" SBID-6286S-C White 86" SBID-6065S-C White 65" SBID-6075S-C White 75" SBID-6086S-C White 86"   6000S (C) Pro SBID-6265S-CPW White 65"...
  • Page 18: Accessories

    Chapter 1 Welcome Model/SKUs Frame style Screen size iQ embedded Microphone array (approximate) computing SBID-6075S-P Black 75" SBID-6086S-P Black 86" Refer to the specifications for detailed technical information for these models, including product dimensions and weights (see More information on the next page). Accessories Accessories for the display include:  ...
  • Page 19: More Information

    Chapter 1 Welcome SMART OPS PC module SMART Open Pluggable Specification (OPS) PC modules provide a hassle- ® ™   Core free Windows Pro installation based on Intel processors and are designed specifically to work with a SMART display. All OPS PC modules are WHQL certified and fully licensed with Windows Pro.
  • Page 20: Chapter 2 Installing The Display

    Chapter 2 Installing the display Moving the display to the installation site Using transportation aides Accommodating doorways, hallways, and elevators Dealing with cracked, chipped, or shattered glass Saving the original packaging Installing the display on a wall Choosing a location Choosing a height Assessing the wall Selecting mounting hardware...
  • Page 21: Using Transportation Aides

    Chapter 2 Installing the display Important    Move the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation.   When moving the display:   Follow local safety regulations and standards.  ...
  • Page 22: Installing The Display On A Wall

    Chapter 2 Installing the display Dealing with cracked, chipped, or shattered glass The display contains safety-tempered glass. Although this glass is heat-strengthened to help withstand impacts, the glass can crack, chip or shatter if struck with enough force. (Safety glass is designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes can cause a minor crack or chip to become worse, possibly causing the glass to shatter.
  • Page 23: Choosing A Location

    Chapter 2 Installing the display Choosing a location A  display is typically installed at the room’s focal point, such as at the front of a classroom or meeting space. Selecting an appropriate location for the display is crucial for ensuring the best possible experience with the product.
  • Page 24 Chapter 2 Installing the display Factor Considerations   The display’s screen is clearly visible to all users in the room. SMART Visibility recommends users sit within a 178° viewing area: Note  The viewing area depends on the display’s resolution and a variety of other factors.
  • Page 25: Choosing A Height

    Chapter 2 Installing the display Choosing a height Consider the general height of the user community when you choose the height for the display. SMART recommends that you mount the display so that its top is 6'  5" (1.9  m) from the floor. Note ...
  • Page 26: Mounting The Display

    Chapter 2 Installing the display The display comes with a WM-SBID-200 wall mount. SMART recommends using this wall mount to install the display on a wall. If you choose a third-party option rather than one of SMART’s mounting options, be sure the wall mount can accommodate the display’s dimensions and support the display’s weight as well as the weight of any attached accessories.
  • Page 27: Installing The Display On A Stand

    Chapter 2 Installing the display If you mount multiple displays side by side, you can connect them with RS-232 cables to turn on, turn off, and otherwise operate all of the displays from the first display’s convenience panel. The leftmost display (when viewed from the front) is the first display:  ...
  • Page 28: Connecting To A Network

    Chapter 2 Installing the display Connecting to a network The display requires a network and internet connection for downloading software and firmware updates, and a number of the iQ apps require a network connection as well. You can connect to the network via Wi-Fi or to a router using Wi-Fi or one of the RJ45 jacks.
  • Page 29: Connecting Power And Turning On The Display For The First Time

    Chapter 2 Installing the display Connecting power and turning on the display for the first time The final step in installing and configuring the display is to connect power and turn it on. When you first turn on the display, a setup wizard appears. Follow the steps in the wizard to complete the setup. To connect the display to power  ...
  • Page 30: About Energy Saving Modes

    Chapter 2 Installing the display   3. Select your preferred language, and then tap Next.   4. Select your country, and then tap Next.   5. Select your time zone, and then tap Next.   6. Set the date, and then tap Next.  ...
  • Page 31: Chapter 3 Connecting Computers And Other Devices

    Chapter 3 Connecting computers and other devices Installing SMART software Connecting room computers and guest laptops Viewing a connected computer’s input Setting a connected computer’s resolution and refresh rate Using recommended cables Connecting USB drives, peripherals, and other devices Troubleshooting connected computers Connecting a SMART OPS PC module Connecting other devices Connecting USB drives, peripherals, and other devices...
  • Page 32: Installing Smart Software

    Chapter 3 Connecting computers and other devices Installing SMART software The display comes with the following software, which you can install on connected computers: Software Description Notes SMART Notebook basic Free software designed for use with a See Find out more about the version SMART Board interactive display.
  • Page 33 Chapter 3 Connecting computers and other devices Contact your authorized SMART reseller (smarttech.com/where) for information about purchasing SMART software. You can download SMART software from smarttech.com/downloads and install it following the instructions in Installing and maintaining SMART  Notebook, Installing SMART  TeamWorks, or Installing and maintaining SMART ...
  • Page 34: Connecting Room Computers And Guest Laptops

    Chapter 3 Connecting computers and other devices Connecting room computers and guest laptops You can connect cables for room computers and guest laptops. By installing cables in advance, you make use of connectors that might not be accessible after the display is mounted on the wall. You can then run the cables across floors or behind walls as needed.
  • Page 35: Viewing A Connected Computer's Input

    Chapter 3 Connecting computers and other devices Note    Install SMART software on computers you connect to the display (see Installing SMART software on page  32).   You can charge devices connected to the USB Type-C receptacles. SMART Board 6000S (V3) models can provide up to 65 W to connected devices (the USB Type-C receptacle labeled USB-C 2 on the rear connector panel provides 30 W when an OPS PC module is installed).
  • Page 36: Using Recommended Cables

    Chapter 3 Connecting computers and other devices Input source Resolution Refresh rate HDMI 2 3840  ×  2160 60  Hz HDMI 3 3840  ×  2160 60  Hz 1920  ×  1080 60  Hz USB Type-C 3840  ×  2160 60  Hz If possible, set connected computers to these resolutions and refresh rates. See the computers’ operating system documentation for instructions.
  • Page 37: Connecting A Smart Ops Pc Module

    Chapter 3 Connecting computers and other devices Cable type Maximum length Recommendation USB Type-C 6' 6" (2 m) for USB-IF certified USB 3.2 Gen 1 Type-C cable, SuperSpeed 5Gbps SuperSpeed (5 Gbps) support cables To use a USB Type-C cable for video, you need:  ...
  • Page 38: Connecting Usb Drives, Peripherals, And Other Devices

    Chapter 3 Connecting computers and other devices   External audio systems   Room control systems Connecting USB drives, peripherals, and other devices Depending on the model, the display includes either one USB Type-C receptacle and one USB 3.0 Type- A receptacle on the convenience panel, or two USB 3.0 Type-A receptacles on the convenience panel (see images below).
  • Page 39: Connecting An External Audio System

    Chapter 3 Connecting computers and other devices   SMART Board 6000S and 6000S (C) SMART Board 6000S (V3) Important  If the connected external display doesn’t support HDCP, the image on the external display is limited to 480p resolution. For full resolution output, connect a display that supports HDCP. Connecting an external audio system The display includes two speakers, which are designed to provide sound at the front of a room.
  • Page 40: Connecting Room Control Systems

    Chapter 3 Connecting computers and other devices   SMART Board 6000S (V3) SMART Board 6000S and 6000S (C) Notes    If you connect an external speaker system to the display using the Sony/Philips Digital Interface (S/PDIF) out connector and the audio source device is connected to the display using an HDMI 2.0 connection, the external speaker system must support HDCP 2.2.
  • Page 41: Connector Diagrams

    Chapter 3 Connecting computers and other devices Connector diagrams SMART Board 6000S (V3) connector panel The following diagram and table present the connectors on the display’s connector panel: Side Bottom     Connector Connects to Notes USB Type-C USB-C 2 input See page ...
  • Page 42 Chapter 3 Connecting computers and other devices Connector Connects to Notes See Connecting an external HDMI 2.0 out External display display on page  38 and HDMI cables and connectors. RJ45 (×2) Network See page  28 and Ethernet (network) cables and connectors. Stereo 3.5 mm out External audio system See page ...
  • Page 43: Smart  Board 6000S (C) And 6000S Connector Panel

    Chapter 3 Connecting computers and other devices SMART  Board 6000S (C) and 6000S connector panel The following diagram and table present the connectors on the display’s connector panel: Side Bottom Connector Connects to Notes HDMI 2.0 out External display See Connecting an external display on page ...
  • Page 44: Convenience Panel

    Chapter 3 Connecting computers and other devices Connector Connects to Notes Stereo 3.5 mm out External audio system See page  39 and Analog audio cables and connectors. Stereo 3.5 mm in VGA input (audio) See page  34 and Analog audio cables and connectors.
  • Page 45 Chapter 3 Connecting computers and other devices Connector Connects to Notes USB 2.0 Type-B HDMI 3 input (touch) See page  34 and USB cables and connectors. USB 3.0 Type-B HDMI 3 input (touch) See page  34 and USB cables and connectors.
  • Page 46: Chapter 4 Maintaining The Display

    Chapter 4 Maintaining the display Turning off, turning on, and resetting the display Cleaning and maintaining hardware Checking the display installation Cleaning the screen Cleaning the touch sensors Cleaning Tool Explorer-enabled tools and manipulatives Maintaining ventilation Preventing condensation Replacing the pens and erasers Removing and transporting the display Updating system software Applying an automatic system software update manually...
  • Page 47: Cleaning And Maintaining Hardware

    Chapter 4 Maintaining the display   3. Flick the switch beside the AC power inlet to the OFF  (O) position. Note  Wait at least 30 seconds before turning the display back on. To turn the display back on   1. Flick the switch beside the AC power inlet to the ON  (I) position.  ...
  • Page 48: Cleaning The Touch Sensors

    Chapter 4 Maintaining the display   Do not apply pressure to the screen.   Do not clean the screen using cleaning solutions or glass cleaners that are not approved by SMART. Non-approved cleansers can cause deterioration or discoloration of the screen. To clean the screen  ...
  • Page 49: Maintaining Ventilation

    Chapter 4 Maintaining the display To clean the Tool Explorer-enabled tools and manipulatives   1. With a clean lint-free, non-abrasive cloth, gently wipe the surface of the tool or manipulative.   2. If dirt still remains, clean the surfaces of the tool or manipulative using 70-90% isopropyl alcohol (IPA) or a solution of 10 parts distilled water to one part standard household bleach (5% sodium hypochlorite).
  • Page 50: Removing And Transporting The Display

    Chapter 4 Maintaining the display Note  For pen and eraser part numbers, refer to the service parts diagrams. Removing and transporting the display On occasion, you might need to remove the display from its current wall mount and transport it to another location.
  • Page 51: Updating System Software

    Chapter 4 Maintaining the display To transport the display   See Moving the display to the installation site on page  20. Updating system software When an update to the system software or firmware is available, the display downloads the update in the background then waits for four hours of inactivity.
  • Page 52: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting The display isn’t turning on The display is turning on when it shouldn’t The screen is blank or there’s a problem with the image on the screen There’s no sound or there’s a problem with the sound Touch isn’t working as expected The pens and erasers aren’t working as expected iQ apps aren’t working as expected...
  • Page 53: The Display Is Turning On When It Shouldn't

    Chapter 5 Troubleshooting The display is turning on when it shouldn’t Symptom Troubleshooting steps   The display turns on or enters Ready Check for and, if possible, move the display away from the following: mode when it shouldn’t.   Direct sunlight  ...
  • Page 54 Chapter 5 Troubleshooting Symptom Troubleshooting steps   The image on the screen is distorted. Tap the Home button below the screen or press the Home button on the remote control to open the Home screen. If it appears correctly, the issue is with the There are lines, snow or, other visual video input.
  • Page 55: There's No Sound Or There's A Problem With The Sound

    Chapter 5 Troubleshooting There’s no sound or there’s a problem with the sound Symptom Troubleshooting steps   There’s no sound. If you’re using an external audio system, make sure it is turned on.   Make sure the cables connecting the display to the computer are securely fastened. There is sound, but the volume is low.
  • Page 56: Touch Isn't Working As Expected

    Chapter 5 Troubleshooting Touch isn’t working as expected Symptom Troubleshooting steps   The display doesn’t respond to Make sure SMART Product Drivers are installed and running on connected touch. computers. (SMART Board 6000S (V3) models displays require SMART Product Drivers 12.18 or later, and SMART Board 6000S (C) and 6000S model displays require SMART Product Drivers 12.14 or later).
  • Page 57: Iq Apps Aren't Working As Expected

    Chapter 5 Troubleshooting Symptom Troubleshooting steps   The display responds to touch but Reinstall or update SMART Product Drivers and SMART  Ink on any connected not to writing with a pen. computers. Note  Some Tool Explorer pens and tools may work only in the iQ system’s whiteboard, not on input from an external computer.
  • Page 58: Smart Software On Connected Computers Isn't Working As Expected

    Chapter 5 Troubleshooting SMART software on connected computers isn’t working as expected Symptom Troubleshooting steps   See Troubleshooting SMART  Notebook. SMART  Notebook software isn’t working as expected.   See Troubleshooting common issues in Lumio by SMART. Lumio by SMART isn’t working as expected.
  • Page 59 Chapter 5 Troubleshooting Tips    Scan the QR code on the label to view the SMART  Board 6000S or 6000S Pro series interactive display support pages on the SMART website.   The label features the display’s base model number (for example, SBID-6065-V3). Please note this number is different from the actual model/SKU number (for example SBID-6265-V3).
  • Page 60: Appendix A Adjusting Settings

    Appendix A Adjusting settings Network settings Personalization Application settings System settings SMART Mirror You can access settings using the icon on the Home screen. Notes    Settings can apply to a user or to the entire system. User-level settings change depending on the user who is signed in.
  • Page 61: Personalization

    Appendix A Adjusting settings Option Values Function Notes User or system setting SMART  iQ Ethernet Advanced options [N/A] Options available when an Ethernet [N/A] System cable is connected Static IP (Use DHCP) Enables or disables DHCP to assign [N/A] User the display an IP address.
  • Page 62: Application Settings

    Appendix A Adjusting settings Option Values Function Notes User or system setting Wallpaper [Wallpapers] Select the wallpaper that appears in 1920 × 1080 User the background. images work best The display supports .png and .jpg file formats See Changing the display’s wallpaper.
  • Page 63 Appendix A Adjusting settings Option Values Function Notes User or system setting SMART  Whiteboard Whiteboard Storage Allow saving Enables or disables saving [N/A] System SMART Whiteboard sessions. Whiteboard deletion Delete after 1 Sets how SMART  Whiteboards [N/A] System policy week are saved.
  • Page 64 Appendix A Adjusting settings Option Values Function Notes User or system setting Miracast Enables or disables the Miracast Miracast is enabled by System protocol. default. Important  Devices that use AirPlay and Google Cast can’t connect to the display while a Miracast device is connected.
  • Page 65: System Settings

    Appendix A Adjusting settings System settings Option Values Function Notes User or system setting System Access to USB mass Enables or disables access to a USB [N/A] System storage devices drive. Advanced Options SMART  Board with iQ Enables or disables the iQ [N/A] System experience.
  • Page 66 Appendix A Adjusting settings Option Values Function Notes User or system setting Turn screen off after Disabled Sets the number of minutes of The default is 60 System inactivity before the display goes in minutes. 1 min to an energy saving mode. 5 mins 30 mins 1 hour...
  • Page 67 Appendix A Adjusting settings Option Values Function Notes User or system setting Networked Standby [N/A] If selected, the display wakes up This option is less System (Sleep) faster and can be turned on up by a energy efficient. Wake on LAN command from the This option is the network.
  • Page 68 Appendix A Adjusting settings Option Values Function Notes User or system setting 0–448 Sets the overall red of the image.. [N/A] System Green 0–448 Sets the overall green of the image. [N/A] System Blue 0–448 Sets the overall blue of the image. [N/A] System HDMI Output...
  • Page 69 Appendix A Adjusting settings Option Values Function Notes User or system setting Built-in Speakers Enables or disables the display’s When analog System internal speakers. speakers are connected to the display, the display’s internal speakers are disabled automatically. Audio Properties Balance Range slider Sets the audio output from the Drag the slider...
  • Page 70 Appendix A Adjusting settings Option Values Function Notes User or system setting Ink-To-Text Language [Languages] Sets the language for converting You can install User writing to text. and uninstall languages. See Configuring ink- to-text languages for the Text pen. Country [Countries] Sets the display’s country.
  • Page 71 Appendix A Adjusting settings Option Values Function Notes User or system setting Log Level RATP Advanced logging options to be set [N/A] System under the direction of SMART Support Log Level SEP Advanced logging options to be set [N/A] System under the direction of SMART Support Log Level EXT...
  • Page 72 Appendix A Adjusting settings Option Values Function Notes User or system setting Software Update Updates Channel Stable Channel Sets which iQ system software When switching System updates the display receives. from the Beta Beta Channel channel to the Stable channel, a factory reset occurs.
  • Page 73: Smart Mirror

    Appendix A Adjusting settings Option Values Function Notes User or system setting Board Details [N/A] [N/A] [N/A] [N/A] Build Number [N/A] Shows the iQ system software’s [N/A] [N/A] version number. Serial Number [N/A] Shows the display’s serial number. [N/A] [N/A] Part Number [N/A] Shows the display’s part number.
  • Page 74 Appendix A Adjusting settings Only available on 6000S (V3) displays. From the SMART Mirror home screen, select Settings General Values Function Notes User or system setting Room Name [N/A] Assign a name to this device for your It’s System network. recommended to use a unique name (like the...
  • Page 75 Appendix A Adjusting settings Security Values Function Notes User or system setting   Lock settings Enable Default is User disabled. Disable Settings can be locked to prevent unwanted changes. If enabled, you will be prompted to enter and confirm a 4-digit lock code to access settings on this device.
  • Page 76: Appendix B Enrolling The Display In Smart  Remote Management

    Appendix B Enrolling the display in SMART  Remote Management Your SMART  Board 6000S or 6000S Pro series interactive display has a built-in feature that enables you to enroll the display with your organization’s SMART Remote Management account. When you enroll one of these displays, you can use SMART Remote Management to centrally control features and settings for the display, such as:  ...
  • Page 77: Appendix C Managing The Smart Board 6000S (V3) Display Using Rs-232

    Appendix C Managing the SMART Board 6000S (V3) display using RS- Configuring the computer’s serial interface settings Commands and responses Power state commands Input commands Brightness commands Freeze commands Screen shade commands Volume commands Mute commands Firmware version commands Serial number commands Part number commands Model number commands Resolving issues with managing the display using RS-232...
  • Page 78: Configuring The Computer's Serial Interface Settings

    Appendix C Managing the SMART Board 6000S (V3) display using RS-232 Important  Use only a standard RS-232 cable. Do not use a null modem cable. Null modem cables typically have ends of the same type. Tip  SMART also offers SMART Remote  Management cloud-based device-management software, which you can use to manage SMART ...
  • Page 79: Commands And Responses

    Appendix C Managing the SMART Board 6000S (V3) display using RS-232 Commands and responses To access display information or to adjust display settings using the room control system, type commands after the command prompt (>) and wait for the response from the display. Correct >get volume volume=55...
  • Page 80: Power State Commands

    Appendix C Managing the SMART Board 6000S (V3) display using RS-232 To assign a value to a setting   Use a set command. This example sets the volume to 65: >set volume=65 volume=65 > To increase or decrease the value of a setting  ...
  • Page 81 Appendix C Managing the SMART Board 6000S (V3) display using RS-232 The display has six power states: Power state Description The display is in normal operating mode. READY The screen is off, but the display is ready to turn on when one of the following occurs:  ...
  • Page 82: Input Commands

    Appendix C Managing the SMART Board 6000S (V3) display using RS-232 With the exception of get powerstate and set powerstate, commands are available only when the display is in READY or ON power state. Input commands Get command Set command Response If one display is connected get input...
  • Page 83: Screen Shade Commands

    Appendix C Managing the SMART Board 6000S (V3) display using RS-232 Screen shade commands Get command Set command Response get screenshade set screenshade[Value] screenshade=[Value] Where [Value] is one of the following: Where [Value] is one of the following:      ...
  • Page 84: Serial Number Commands

    Appendix C Managing the SMART Board 6000S (V3) display using RS-232 Serial number commands Get command Response get serialnum serialnum=[Value] Where [Value] is the serial number. Part number commands Get command Response get partnum partnum=[Value] Where [Value] is the part number, including the revision. Model number commands Get command Response...
  • Page 85: Appendix D Managing Smart  Board 6000S (C)  Or 6000S Series Displays Using Rs-232

    Appendix D Managing SMART  Board 6000S (C)  or 6000S series displays using RS-232 Connecting multiple displays Configuring the computer’s serial interface settings Commands and responses Power state commands Input commands Brightness commands Freeze commands Screen shade commands Volume commands Mute commands Firmware version commands Serial number commands Part number commands...
  • Page 86: Connecting Multiple Displays

    Appendix D Managing SMART  Board 6000S (C)  or 6000S series displays using RS-232 Important  Use only a standard RS-232 cable. Do not use a null modem cable. Null modem cables typically have ends of the same type. Tip  SMART also offers SMART Remote  Management cloud-based device-management software, which you can use to manage SMART ...
  • Page 87: Configuring The Computer's Serial Interface Settings

    Appendix D Managing SMART  Board 6000S (C)  or 6000S series displays using RS-232 Configuring the computer’s serial interface settings Configure the computer’s serial interface before sending commands to the display. To configure the computer’s serial interface   1. Turn on the display.  ...
  • Page 88 Appendix D Managing SMART  Board 6000S (C)  or 6000S series displays using RS-232 invalid cmd: setvolume=-50 > Notes    Use ASCII formatted commands.   Commands aren’t case-sensitive and extra spacing is ignored.   In many terminal applications on a computer, you can use the BACKSPACE  key when typing commands.
  • Page 89 Appendix D Managing SMART  Board 6000S (C)  or 6000S series displays using RS-232 To increase or decrease the value of a setting   Use the set command to increase or decrease the value by a designated number. This example increases the volume by 5: >set volume+5 volume=70 >...
  • Page 90: Power State Commands

    Appendix D Managing SMART  Board 6000S (C)  or 6000S series displays using RS-232 Power state commands Get command Set command Response get powerstate set powerstate[Value] powerstate=[Value] Where [Value] is one of the following: Where [Value] is one of the following:  ...
  • Page 91: Input Commands

    Appendix D Managing SMART  Board 6000S (C)  or 6000S series displays using RS-232 Power state Description POWERSAVE The screen is off, and the display is a very low power state. The display enters READY or ON state when one of the following occurs:  ...
  • Page 92: Brightness Commands

    Appendix D Managing SMART  Board 6000S (C)  or 6000S series displays using RS-232 Get command Set command Response If multiple displays are connected [Display],@ get input [Display],@ set input[Value] @,[Display] input=[Value] Where [Display] is the display’s label Where Where (A, B, and so on).  ...
  • Page 93: Screen Shade Commands

    Appendix D Managing SMART  Board 6000S (C)  or 6000S series displays using RS-232 Screen shade commands Get command Set command Response get screenshade set screenshade[Value] screenshade=[Value] Where [Value] is one of the following: Where [Value] is one of the following:  ...
  • Page 94: Serial Number Commands

    Appendix D Managing SMART  Board 6000S (C)  or 6000S series displays using RS-232 Serial number commands Get command Response get serialnum serialnum=[Value] Where [Value] is the serial number. Note  If multiple displays are connected, the response includes the serial numbers for all displays separated by commas. Part number commands Get command Response...
  • Page 95: Certification And Compliance

    IDS665-1, IDS675-1, IDS686-1 Innovation, Science and Economic Responsible Party – U.S. Contact Information Development Canada statement SMART Technologies Inc. 2401 4th Ave, 3rd Floor This device complies with RSS-210 of the Innovation, Science Seattle, WA 98121 and Economic Development Canada Rules. Operation is compliance@smarttech.com...
  • Page 96 Japan VCCI Class A statement – EU Declaration of Conformity applicable only to models certified for Hereby, SMART Technologies ULC declares that the radio sale in Japan equipment type Interactive Display IDS665-3, IDS675-3, IDS686-3, IDS665-1, IDS675-1, IDS686-1 and the OPS AM50, こ...
  • Page 97 Certification and compliance United Arab Emirates – TRA registration Electrical and electronic equipment and batteries contain substances that can be details harmful to the environment and to human Panel 65" health. The crossed-out wheeled bin symbol indicates that products should be disposed of Regulatory models IDS665-3 in the appropriate recycling stream and not as regular waste.
  • Page 98 SMART  Technologies smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171414...

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