More About Users - Interlogix ZeroWire User Manual

More About Users

ZeroWire supports up to 40 users. For simplicity it is recommended you create user
numbers from 1-40. For advanced programming you can create user numbers 1-999.
Each user is assigned a PIN code and a user number. This allows them to interact with the
system.
PIN codes must be four (4) to eight (8) digits in length. Longer length PIN codes provide
greater security as they are harder to guess. Every user must have a unique PIN code.
Keep user PIN information in a safe place, do not disclose your PIN to others.
Users can have a recorded audio name to make it easier to manage users. See Record
User Names on page 29 for instruction to do this.
Users created on the physical ZeroWire unit via the menus will not be assigned a
username. These users will not have remote access to the ZeroWire (e.g. over the internet
or using the smartphone app). If you wish to give remote access to a user then you must
assign a username via ZeroWire Web Server (see User Name and PIN on page 21) or
DLX900 desktop software.
If you have many users to add you may find it is easier to use ZeroWire Web Server or
DLX900 desktop software. These are installer tools, refer to the Installation Manual for
instructions.
Notes:
• IMPORTANT: Change the default PIN codes of the installer and User 1 accounts.
• The system must be disarmed before accessing user configuration from the ZeroWire
unit. You may use the ZeroWire Web Server or UltraConnect app to access user
configuration at any time.
Send User PINs to Z-Wave Door Lock
ZeroWire can send user PIN codes to an existing Z-Wave Door Lock so the PIN codes on
the alarm system can also be used to operate the door lock.
This feature is available to User Types – Engineer, Master, and Custom users with Z-
Wave menu access.
Communication is one way from the ZeroWire to the lock, instructing the lock to add or
remove PIN codes. Each lock is individually controlled.
When "Send PIN(s) to Lock" is selected, ZeroWire queries the lock for the number of
standard users it supports. Some locks support up to 250 PINS, others are limited to 40.
Check your lock documentation.
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