Sonim XPi User Manual page 51

At&t ruggedized iot device
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FAQ
Why are my DMS Configuration
changes not applied to the Sonim
XPi?
What is the minimum Reporting
Interval I can set?
What is the minimum Sensing
Interval I can set?
What is the maximum number of
devices I can configure at once?
I've just updated the configuration in
the DMS. Do I have to wait for the
next scheduled 'poll' time before
these changes occur?
I've turned the device off, but the
DMS says my connection is Healthy.
Why?
December 2017
Document Number: 336569 Rev 1.0
Check if the DMS Status shows 'Pending Sync'.
Has the device been power cycled or has the upload
Interval expired? The DMS configuration sync
happens only on power-on or after the M2X upload.
Pressing and releasing the User Button will also force
a configuration sync (remember to press the Power
Button first if running on battery to wake the device).
5 minutes
5 minutes
The number of devices that can be configured at the
same time is limited by how many are displayed on
the DMS 'Devices' page.
If your devices span more than one page, then you
need to configure each page separately.
No. Press and release the power button first to wake
the device and then press and release the user
button. The device will immediately contact the DMS
to check for updates.
The DMS expects to hear from the device at least
once in each connection interval period. If the device
fails to connect within a reasonable time, it will be
reported as "offline".
§
Sonim* XPi
User Guide
51

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