Canon imageFORMULA DR-X10C Service Manual page 164

CHAPTER 5 TROUBLESHOOTING
Service calls
If a communication error occurs between
the motor and PCB, an error message ap-
pears. If it appears, reset the main body and
computer power. If the same error mes-
sage/code still appears, check the connection
of the related part, and if it is faulty, correct it. If
No. Message
1 Check Imprinter
Refer to the messages
associated with user op-
2
erations.
3 Tray Error
Refer to the messages
associated with user op-
erations.
4 Call for Service
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
5-2
there is no problem with connections, replace
the related part. For motors, check the as-
sembly of connected drive transmission parts
as well.
Note: The table below lists errors that show
Code
H001 Post-imprinter carriage motor failure or ink car-
tridge installation failure
H008 Pre-imprinter carriage motor failure or ink cartridge
installation failure
E021 Tray motor operation failure or the user moved the
pickup tray position manually.
E015 Post-imprinter PCB failure
E017 Pre-imprinter PCB failure
E021 Main motor failure
E022 Separation motor failure
E024 Eject motor failure
E025 Pickup up/down motor failure
E033 Shading motor failure
E037 Reverse up/down motor failure
E038 Platen motor
E040 Control PCB Sub-CPU communication failure
E041 Main drive PCB CPU communication failure
(Judged by the CPU on the main drive PCB)
E042 Post-imprinter PCB CPU communication failure
E043 Pre-imprinter PCB CPU communication failure
E044 Ultrasonic drive PCB CPU communication failure
E046 Main drive PCB CPU communication failure
(Judged by the CPU on the control PCB)
E047 Patchcode PCB CPU communication failure
E050 Patchcode decoder operation failure
E054 Reading sensor (upper) connection failure
E055 Reading sensor (lower) connection failure
Table 5-102
COPYRIGHT © CANON ELECTRONICS INC. 2008
messages other than "Call for Service"
and are caused by defective parts.
Symptom/parts
CANON DR-X10C FIRST EDITION