Putting A Call On Hold; Muting A Call - Avaya J169 User Manual

feature and you can override the feature, the monitored deskphone rings for 30 seconds. If no one
1
answers the call during this time, the system redirects the call to the redirected number.
2
Procedure
3
1. Go to the Features screen.
4
2. Scroll to choose the monitored deskphone that you want to call.
5
3. Press Select or press OK twice.
6
Result
7
The deskphone makes a call to the monitored extension.
8

Putting a call on hold

9
Procedure
10
1. Press Phone to view the main Phone screen, if necessary.
11
2. If you are not active on the line you want to put on hold, select that line.
12
3. Press Hold.
13
Note:
The phone might display a hold timer when you put a call on hold.
14
4. Press Resume, OK button, or the line button of the held call to retrieve the call. Your system
15
administrator might have administered the Hold Recall feature, which alerts you visually and
16
with a priority ring to remind you of a held call after a certain period of time.
17

Muting a call

18
About this task
19
While on a call, you can mute the microphone of your phone so that the other party cannot hear you.
20
Procedure
21
1. Press Mute during a call so that the other person on the call cannot hear you.
22
2. Press Mute again to unmute the call.
23
Note:
When you mute the call, the Mute button light is on and the top line displays the Mute
24
icon.
25
October 2017
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
Using Avaya J169 / J179 IP Phones SIP
DRAFT—October 27, 2017—11:10 AM (UTC)
Putting a call on hold
21