Tracing A Malicious Call; Visual Alert For An Encrypted Call; Activating Ec500 For Simultaneous Ringing On Multiple Phones - Avaya J169 User Manual

Customizing Settings
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Tracing a malicious call

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About this task
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Use the Malicious Call Trace (MCT) feature to trace a malicious call. Activating MCT alerts a
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controller to begin call tracing and provide information for reporting this call. This feature is available
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only if your administrator has set up the phone system to trace and track malicious calls and there is
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an attendant or controlling user to oversee the trace.
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Procedure
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1. During an active call, scroll right from the Phone screen to access the Features menu.
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2. If necessary, scroll down to MCT and press OK or just press the corresponding line button to
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start the trace.
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An alerting tone and/or flashing LED signifies the trace is active. Hanging up deactivates
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MCT.
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Important:
Some countries, states, and localities have laws that determine if and under what
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circumstances you can use Malicious Call Trace (MCT). Before using the MCT feature,
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you must understand and comply with these laws.
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Visual alert for an encrypted call

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While using your deskphone, you can now see whether an incoming or an outgoing call is
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encrypted. The secure status is indicated by the secure icon, a padlock, on the active call
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appearance.
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Note:
The secure icon appears only if a two-party call is encrypted. For 9608/9608G deskphones, even if
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you have set the screen width of your deskphone to half, the deskphone shows the secure icon.
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Activating EC500 for simultaneous ringing on multiple phones

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Procedure
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1. From the Phone screen, gain access to the Features screen.
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2. Scroll to EC500 and press OK/Select or the corresponding line button.
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October 2017
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
Using Avaya J169 / J179 IP Phones SIP
DRAFT—October 27, 2017—11:10 AM (UTC)
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