Answering An Active Call On A Monitored Extension; Picking Up A Call To Another Call Pickup Group; Picking Up A Call To Another Extension; Answering A Call For A Call Pickup Group Member - Avaya J169 User Manual

Call Operation

Answering an active call on a monitored extension

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Procedure
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1. Go to the Features screen.
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2. Scroll to choose the monitored extension for which you want to answer the incoming call.
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3. Press Select or press OK twice.
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Picking up a call to another call pickup group

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About this task
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When your administrator has set up this feature, you can answer a call ringing at a phone in a call
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pickup group other than your own.
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Procedure
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1. Scroll right from the Phone screen to access the Features screen.
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2. If necessary, scroll down to Extended Call Pickup and press OK or just press the
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corresponding line button.
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3. Answer the call using the pickup number and then press Enter or OK.
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Picking up a call to another extension

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About this task
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When your administrator has set up this feature, you can answer a call ringing at another extension
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without having to be a member of a Pickup group.
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Procedure
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1. Scroll right from the Phone screen to gain access to the Features screen.
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2. If necessary, scroll down to Directed Call Pickup and press OK or just press the
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corresponding line button.
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3. Answer the call using the extension number and then press Enter or OK.
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Answering a call for a call pickup group member

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Procedure
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1. From the Phone screen, gain access to the Features screen.
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October 2017
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
Using Avaya J169 / J179 IP Phones SIP
DRAFT—October 27, 2017—11:10 AM (UTC)
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