Muting A Call; Putting A Call On Hold - Avaya one-X 9640 User Manual

Answering a call

Muting a call

About this task
While on a call, you can mute the microphone of your phone so that the other party cannot
hear you. You can configure your deskphone to alert you if your dekphone is on mute. The
alert can be an audible beep and a visible indication on the top line of your deskphone.
Procedure
1. Press Mute during a call so that the other person on the call cannot hear you. If you
2. Press Mute again to unmute the call.

Putting a call on hold

Procedure
1. Press Phone to view the main Phone screen, if necessary.
2. If you are not active on the line you want to put on hold, select that line.
3. Press Hold.
4. Press Resume or the line button of the held call to retrieve the call. Your system
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34 Avaya one-X Deskphone SIP 9640, 9640G IP Telephone User Guide
start speaking with the phone muted, an alert tone sounds to remind you to unmute
the call.
Note:
If a call is on mute and you switch between the handset, headset, or
speakerphone, the mute is turned off.
Note:
The phone might display a hold timer when you put a call on hold.For more
information, see Configuring call timers
administrator may have administered the Hold Recall feature, which alerts you
visually and with a priority ring to remind you of a held call after a certain period of
time.
Comments? infodev@avaya.com
on page 17.
March 2012