Making An Unattended Transfer - Avaya J169 User Manual

Call Operation
Note:
• Unanswered transfers might return to your phone as a recalled transfer. In this case,
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you hear a priority ring and see a display message Return next to the call.
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• In the Avaya Aura
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feature, you can disconnect the call to complete the transfer.
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Making an unattended transfer

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About this task
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An unattended transfer is when you transfer an active call without establishing a call with the call-
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transfer recipient.
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Procedure
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1. On an active call, press or tap the Transfer softkey.
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The phone displays the Enter transfer destination screen.
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2. Enter the phone extension number or the SIP URI on the Destination line or select from one
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of the following options:
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• Held Call: Displays the held call line appearance as an option and switches to the Select
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Transfer Method screen.
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• History: Displays the recent call history as an option and switches to the Select Transfer
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Method screen.
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• Contacts: Displays the contacts list as an option and switches to the Select Transfer
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Method screen.
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• Cancel: Terminates the call transfer.
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• More: Displays more options related to call transfer.
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• Priority: Displays Precedence selection screen.
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You can also use Favorites to transfer the call.
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3. Select Transfer softkey.
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Use Bksp softkey to clear the input, Cancel softkey to terminate the call transfer, and More
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for more options. Symbol, Clear, 123, and Cancel are displayed when you select More
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option.
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The phone displays the Select Transfer Method screen.
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4. Select Talk softkey.
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5. To complete the transfer, press the Complete softkey.
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The phone transfers the call to the selected number.
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October 2017
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
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environment, if the administrator enables the Transfer on Hang-up
Using Avaya J169 / J179 IP Phones SIP
DRAFT—October 27, 2017—11:10 AM (UTC)
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