Managing Calls During A Call; Using Call Hold - Avaya 1210 User Manual

Managing calls during a call

You can use the following features during a call:
• "Using Call Hold" on page 83
• "Using Call Waiting" on page 84
• "Transferring a call" on page 85
• "Using Timed Reminder Recall" on page 86
• "Using Attendant Recall" on page 87
• "Using Call Park" on page 88
• "Recording a Calling Party (Caller) Number" on page 90
• "Displaying call details" on page 91

Using Call Hold

Use the Hold feature to retain your current call and answer another call.
Place the original call on hold and then answer the second call.
Placing a call on hold
Use the following procedure to place a call on hold.
(Hold)
Operating your Avaya 1210 IP Deskphone
Press the Headset
connected to your IP Deskphone.
1. Press the Hold
The LCD indicator flashes besides the
line on hold.
Note: Enabling
automatically places the active call on
hold when you answer the second call.
key if a headset is
key.
Automatic Hold
83